Edwin Chan | Page 35
Assistant Service Manager
Tom Clark Auto Park
3906 I-35E South
Denton, TX 76210
425 Reviews
Write a Review425 Reviews of Edwin Chan
November 09, 2023
The service was prompt, friendly, and efficient. Rachel is especially helpful, knowledgeable, and pleasant. Our only dissatisfaction was the cost of the headlights and the lack of recall by Cadillac Rachel is especially helpful, knowledgeable, and pleasant. Our only dissatisfaction was the cost of the headlights and the lack of recall by Cadillac for defective parts. We saw many online comments about moisture in the seals causing failure of the light system. Please let us know how we can be reimbursed in part for having to incur this cost. More
Other Employees Tagged: Jarrett Abel, Tim Wilkins, Gavynn Norris, Mike Belew , Tammy Brooks, Jared Laska, Samantha Oliphant, Rachel
November 05, 2023
I always use James wood but yesterday’s service took 4 hours to complete which is so high than normal days. hours to complete which is so high than normal days. More
Other Employees Tagged: Jarrett Abel
November 05, 2023
Really appreciate there hard work and friendly people always looking out for the customers and good service always looking out for the customers and good service More
Other Employees Tagged: Brandon Stolp, Jarrett Abel, Tim Wilkins, Gavynn Norris, Mike Belew , Tammy Brooks, Sheldon Jeffcoat, Jared Laska, Samantha Oliphant
November 03, 2023
These folks are really good to work with. Brandon, Roger and Robert stepped in and made sure all was well with the repair. Brandon, Roger and Robert stepped in and made sure all was well with the repair. More
Other Employees Tagged: Mike White, Brandon Stolp, Doug Spivey, Roger Musgrove, Jarrett Abel, Tim Wilkins, Gavynn Norris, Mike Belew , Jared Laska
November 01, 2023
Great service every time I go! Advisor was very helpful and knowledgeable! Vehicle was returned clean! Advisor was very helpful and knowledgeable! Vehicle was returned clean! More
Other Employees Tagged: Jarrett Abel
November 01, 2023
Quick and easy process. Updated regularly on parts availability and repair process. Overall a good experience. Updated regularly on parts availability and repair process. Overall a good experience. More
Other Employees Tagged: Wendy Deter, Jarrett Abel, Mike Belew , Melanie Gregg
October 30, 2023
Always great experience with James Wood Service. Edwin kept me updated throughout the 4 day (including weekend days) project - Still waiting on a part to fix a recall issue - but feel certain that w Edwin kept me updated throughout the 4 day (including weekend days) project - Still waiting on a part to fix a recall issue - but feel certain that will be handled timely as well - More
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