Awesome service team helped me save money wherever
possible and got me out the door in no time! Thanks!
possible and got me out the door in no time! Thanks!
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by CLAUDIO.M.STABILE
Verified Customer
Verified Customer
Service Price Transparency
Nov 20, 2024 -
Brown-Daub Kia responded
Claudio, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
Personal service for my vehicle that I trust.
I particularly like the cleaning of my car that is given without charge for every service visit.
I particularly like the cleaning of my car that is given without charge for every service visit.
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by parentk
Verified Customer
Verified Customer
Service Price Transparency
Nov 05, 2024 -
Brown-Daub Kia responded
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Brown-Daub Kia.
They are very professional and the facility very clean
and the work was done on time
and the work was done on time
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by CHELOPAPO12
Verified Customer
Verified Customer
Service Price Transparency
Oct 27, 2024 -
Brown-Daub Kia responded
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Brown-Daub Kia.
Excellent staff!
!! And service!!! Gabrielle is awesome!! She is very knowledgeable!!! This is my third Kia Soul!!! Love them!!
!! And service!!! Gabrielle is awesome!! She is very knowledgeable!!! This is my third Kia Soul!!! Love them!!
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by Phyllis Anastasi
Verified Customer
Verified Customer
Oct 25, 2024 -
Brown-Daub Kia responded
Thank you so much, Phyllis, for your kind words for Gabrielle and for taking the time to leave us this wonderful feedback!
Service is always quick and friendly.
Also give good pointers for car upkeep. Can count on their shuttle rides too if you are in the area.
Also give good pointers for car upkeep. Can count on their shuttle rides too if you are in the area.
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by Ken
Verified Customer
Verified Customer
Service Price Transparency
Oct 24, 2024 -
Brown-Daub Kia responded
Thank you so much, Ken, for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Brown-Daub Kia to be a positive one. Please don't hesitate to reach out if you need anything else.
Replaced my engine, car overheated a day later.
Took it in, they never put the cover on the engine, replaced the fluid, and properly reattached the lines that supply coolant to the engine. A week l
Took it in, they never put the cover on the engine, replaced the fluid, and properly reattached the lines that supply coolant to the engine. A week later the car smelled like gas, and there was a faulty connection of the fuel line. Car would not start. Had to have it towed to dealership, they could not provide a loaner car. Now my current issue is every time I start my car after they replace the engine I get a knock. Took it I. To have them look at the car, again no loaner car for me to use. Supposedly the baffle is now bad. I was supposed to hear back about if this repair would be covered as the issue is caused by the faulty engine, it’s been 2 weeks. I have called the dealership 2 times and am told someone will get back to me. No one ever gets back to me.
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by JDMOORE4386
Verified Customer
Verified Customer
Service Price Transparency
Oct 27, 2024 -
Brown-Daub Kia responded
Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.
Steve Parr General Manager/Vice President
610.829.3009
Scott, Ed, and the mechanics did an excellent job of
finding, and correcting the problems with my vehicle, caused by another repair shop. Very pleased with all involved in the repairs.
finding, and correcting the problems with my vehicle, caused by another repair shop. Very pleased with all involved in the repairs.
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by DANNYRRU
Verified Customer
Verified Customer
Service Price Transparency
Oct 21, 2024 -
Brown-Daub Kia responded
Danny, Thank you so much for your excellent service review! We are so glad that Scott, Ed, and our service team had the opportunity to work with you, and we are thrilled that you found your experience with us here at Brown-Daub Kia to be a positive one. Please don't hesitate to reach out if you need anything else.
The replacement of the engine under warranty in my 2015
Optima was handled as quickly as could reasonably be expected. This will be an enormous factor in any future vehicle purchase.
Optima was handled as quickly as could reasonably be expected. This will be an enormous factor in any future vehicle purchase.
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by JAMESGANG55
Verified Customer
Verified Customer
Service Price Transparency
Oct 17, 2024 -
Brown-Daub Kia responded
James, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
Great experience staff were very helpful and explained
everything I needed. I love brown daub Kia. I would definitely recommend to all my friends place. Really feels like home..
everything I needed. I love brown daub Kia. I would definitely recommend to all my friends place. Really feels like home..
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by Dookay
Service Price Transparency
Oct 16, 2024 -
Brown-Daub Kia responded
It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Brown-Daub Kia!
Working collaboratively with Walter and Eddie.
Both were very knowledgeable. Eddie really helped me understand the challenge with the car and worked diligently to ensure my car was returned in a t
Both were very knowledgeable. Eddie really helped me understand the challenge with the car and worked diligently to ensure my car was returned in a timely manner.
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by di.thakur20
Verified Customer
Verified Customer
Service Price Transparency
Oct 14, 2024 -
Brown-Daub Kia responded
Thank you so much for your excellent review! We are so glad that Eddie had the opportunity to work with you, and we are thrilled that you found your experience with us here at Brown-Daub Kia to be a positive one. Please don't hesitate to reach out if you need anything else.