Edward Fritts
Edward Fritts at Brown-Daub Kia
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Edward Fritts

Express Service Advisor

Brown-Daub Kia

3600 William Penn Hwy
Easton, PA 18045

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4.7
160 Reviews

Dealership Experience

2 yrs, 4 mos

4.7

160 Reviews

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160 Reviews of Edward Fritts

November 20, 2024

Dealership Rating
Employee Rating

Awesome service team helped me save money wherever possible and got me out the door in no time! Thanks! More

by CLAUDIO.M.STABILE
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Nov 20, 2024

Brown-Daub Kia responded

Claudio, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

November 02, 2024

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Employee Rating

Personal service for my vehicle that I trust. I particularly like the cleaning of my car that is given without charge for every service visit. More

by parentk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 05, 2024

Brown-Daub Kia responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Brown-Daub Kia.

October 27, 2024

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They are very professional and the facility very clean and the work was done on time More

by CHELOPAPO12
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Oct 27, 2024

Brown-Daub Kia responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Brown-Daub Kia.

October 25, 2024

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Excellent staff! !! And service!!! Gabrielle is awesome!! She is very knowledgeable!!! This is my third Kia Soul!!! Love them!! More

by Phyllis Anastasi
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Oct 25, 2024

Brown-Daub Kia responded

Thank you so much, Phyllis, for your kind words for Gabrielle and for taking the time to leave us this wonderful feedback!

October 24, 2024

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Employee Rating

Service is always quick and friendly. Also give good pointers for car upkeep. Can count on their shuttle rides too if you are in the area. More

by Ken
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Recommend Dealer
Yes
Oct 24, 2024

Brown-Daub Kia responded

Thank you so much, Ken, for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Brown-Daub Kia to be a positive one. Please don't hesitate to reach out if you need anything else.

October 23, 2024

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Employee Rating

Replaced my engine, car overheated a day later. Took it in, they never put the cover on the engine, replaced the fluid, and properly reattached the lines that supply coolant to the engine. A week l More

by JDMOORE4386
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Oct 27, 2024

Brown-Daub Kia responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Steve Parr General Manager/Vice President 610.829.3009

October 20, 2024

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Employee Rating

Scott, Ed, and the mechanics did an excellent job of finding, and correcting the problems with my vehicle, caused by another repair shop. Very pleased with all involved in the repairs. More

by DANNYRRU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 21, 2024

Brown-Daub Kia responded

Danny, Thank you so much for your excellent service review! We are so glad that Scott, Ed, and our service team had the opportunity to work with you, and we are thrilled that you found your experience with us here at Brown-Daub Kia to be a positive one. Please don't hesitate to reach out if you need anything else.

October 16, 2024

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Employee Rating

The replacement of the engine under warranty in my 2015 Optima was handled as quickly as could reasonably be expected. This will be an enormous factor in any future vehicle purchase. More

by JAMESGANG55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 17, 2024

Brown-Daub Kia responded

James, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

October 15, 2024

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Employee Rating

Great experience staff were very helpful and explained everything I needed. I love brown daub Kia. I would definitely recommend to all my friends place. Really feels like home.. More

by Dookay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 16, 2024

Brown-Daub Kia responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Brown-Daub Kia!

October 14, 2024

Dealership Rating
Employee Rating

Working collaboratively with Walter and Eddie. Both were very knowledgeable. Eddie really helped me understand the challenge with the car and worked diligently to ensure my car was returned in a t More

by di.thakur20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Walter Schlener

Oct 14, 2024

Brown-Daub Kia responded

Thank you so much for your excellent review! We are so glad that Eddie had the opportunity to work with you, and we are thrilled that you found your experience with us here at Brown-Daub Kia to be a positive one. Please don't hesitate to reach out if you need anything else.

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