Edward Egan
Edward Egan at Acura of Wappingers Falls

Edward Egan | Page 2

Service Manager

Acura of Wappingers Falls

1271 Route 9
Wappingers Falls, NY 12590

Contact Me
5.0
55 Reviews
5.0

55 Reviews

Write a Review

55 Reviews of Edward Egan

May 29, 2024

Dealership Rating
Employee Rating

Service is great! Nice car wash after maintenance. Nice loaner car to use! Nice new TLX’s More

by Jeffwash1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Anzovino

May 19, 2024

Dealership Rating
Employee Rating

The dealership was professional. The product consultant was very helpful and answered all my questions. I would recommend acura of Wappingers Falls to anyone I know trying to buy a c More

by mailbob79
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joe Anzovino, Chasaity Colon , Alyssa Duonola, Philip Giorgio, Ronny Hakim

April 16, 2024

Dealership Rating
Employee Rating

Matt Todaro was easy to speak with. Was not overly aggressive. No pressure tactics but treated me like a serious customer. Acura of Wappingers Falls prices were competitive and provided More

by dnajustus
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

February 17, 2024

Dealership Rating
Employee Rating

Alex used horrible sales tactics. Was promised one price and the paperwork had all different numbers. If you want a switch and bait this is the place to go. More

by ChrisJ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Jason Fogelquist, Alex Maier

Feb 17, 2024

Acura of Wappingers Falls responded

Chris/Pat Redfearn or whoever is posting this review. I'm not sure why you are trying to disguise your name. You got exactly what you signed for. Last night you texted Alex at 7:17pm asking to return the car because, and I quote, "the TLX is not my cup of tee" (I think you wanted to write tea though). The moment he said no, you threw a temper tantrum and you & your friends, or your fake accounts, took to online to smear our reputation. You claim a bait and switch, however, on Feb 5th you, Pat Redfearn, signed not 1 but 2 preliminary lease agreements outlining which cars you are going to get, how much money down and what your monthly payments will be. On Feb 7th you took delivery of both vehicles. Both your down payment and monthly payments never changed. So you now how 2 legal documents stating the facts and the facts are, nothing changed at all. We delivered upon all our agreements. It has been 10 days since you took delivery and this is the first anyone is hearing of this alleged bait and switch. We are a 4.7 on google and 5.0 on dealer rater. With over 1500 reviews on google and just shy of 1000 on dealer rater. Alex is by far my most recognized sales consultant. For you to state otherwise is a complete lie. You can not try to ruin peoples reputations or lively hoods just because you do not like the vehicle you chose. No one forced you to take delivery. I would assume at your age, you are making your own decisions. It's time to take responsibility for your actions and stop deflecting your anger towards us. You gave us a perfect 10 on the survey 2 days. Only to give us a 0 when you don't get your way. On delivery you and Nancy would not stop talking about how great Alex and the team were. Its time to do the right thing sir.

January 03, 2024

Dealership Rating
Employee Rating

Riann’s customer service is impeccable. She’s always courteous and never pushy, she’s very knowledgeable of the Acura cars and financing options. all of these qualities and more are why I More

by jmgreco10
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jason Fogelquist, Dan Flores , Philip Giorgio, Neel Patel, Riann Westerduin

Jan 06, 2024

Acura of Wappingers Falls responded

Thank you for the great review!

March 05, 2023

Dealership Rating
Employee Rating

Service department, extremely polite and helpful. Each employee is willing to come to my aid when I have any questions at all. A pleasure working with each and everyone of them. More

by Sandysdesk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Anzovino , Neel Patel, Annie Van Nostrand

March 03, 2023

Dealership Rating
Employee Rating

Thank you Rian for your expertise, knowledgeable, helpful, compassionate, professionalism. Hogh quality customer service. You are a 5 star employee More

by carmelinafitness
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jason Fogelquist, Dan Flores, Tara Losi, Joe Anzovino , Vietta Barnard, Philip Giorgio, Joseph Pizzella, Annie Van Nostrand, Riann Westerduin

Mar 03, 2023

Acura of Wappingers Falls responded

Thank you for the great review!

January 13, 2023

Dealership Rating
Employee Rating

Frank was extremely professional and helpful with walking me through buying out my leased RDX. Being that I live an hour away from the dealership I thought the process of buying my car would’ve been More

by Ncr111792
Recommend Dealer
Yes

Other Employees Tagged: Jason Fogelquist , Frank Cenname

Jan 13, 2023

Acura of Wappingers Falls responded

Thank you for the great review, it was our pleasure!

October 31, 2022

Dealership Rating
Employee Rating

Alex took great care of me. Great communication before, during and after the sale was done and did everything humanly possible to get the price i wanted. AcuraLink of Wapingers More

by Juda93
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jason Fogelquist, Alex Maier, Joe Anzovino , Philip Giorgio, Neel Patel

October 20, 2022

Dealership Rating
Employee Rating

Frank was a great help with all my dealings at the dealership and I would recommend him and the dealership to my friends, neighbors or anyone that ask me about the car and where did I get it, I had a More

by Big Cel
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jason Fogelquist, Alex Maier, Tara Losi, Joe Anzovino , Frank Cenname, Philip Giorgio, Neel Patel, Eddie Sansone Jr, Annie Van Nostrand

Oct 20, 2022

Big Cel responded

Had a great experience when I went to Acura of Wappingers Falls, Frank took great care of me, he’s a outstanding person and all the people at the dealership are outstanding I’m very satisfied

2
...

Dealership Inventory (219 Vehicles)

used 2023 Acura Integra car, priced at $24,775
2023 Acura Integra
used
Liquid Carbon Metallic exterior
Automatic
Front-wheel Drive
new 2026 Acura RDX car, priced at $49,750
2026 Acura RDX
new
Platinum White Pearl exterior
Automatic
All-wheel Drive
used 2016 Lexus IS 300 car, priced at $21,595
2016 Lexus IS 300
used
Atomic Silver exterior
Automatic
All-wheel Drive
new 2026 Acura Integra car, priced at $37,845
2026 Acura Integra
new
Platinum White Pearl exterior
Automatic
Front-wheel Drive
used 2025 Acura Integra car, priced at $29,770
2025 Acura Integra
used
Liquid Carbon Metallic exterior
Automatic
Front-wheel Drive
new 2026 Acura ADX car, priced at $42,250
2026 Acura ADX
new
Urban Gray Pearl exterior
Automatic
All-wheel Drive