Edward Cooley

Oil change & tire rotation . checked on recall will get back with theme after the 1st of the year checked on recall will get back with theme after the 1st of the year More

by andysallie Verified Customer Verified Customer

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Professional and friendly. Caring about the customers challenges with their service and sales ability. I have purchased four vehicles at Ferrando Ford over the years. Caring about the customers challenges with their service and sales ability. I have purchased four vehicles at Ferrando Ford over the years. More

by debmcmahon Verified Customer Verified Customer

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The staff was very helpful in finding the car I needed at the price I was willing to spend. May we very patient as we look through several options over the course of 2-3 weeks the price I was willing to spend. May we very patient as we look through several options over the course of 2-3 weeks More

by celidoni Verified Customer Verified Customer

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The service department is amazing. I feel safe in my car after it's been serviced....Arlen is so professional and considerate I feel safe in my car after it's been serviced....Arlen is so professional and considerate More

by Dessina Verified Customer Verified Customer

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Have always been treated very well evert time I visited. Both for service and parts and purchases ! Both for service and parts and purchases ! More

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they are so friendly and helpful, always ready to helpwould tell everyone to go there helpwould tell everyone to go there More

by SHOOFLY814 Verified Customer Verified Customer

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I appreciate the consistently good service I get from Bob Ferrando Ford World in Girard. I can confidently recommend them to my friends and anyone else. Ferrando Ford World in Girard. I can confidently recommend them to my friends and anyone else. More

by clyde.l.davis Verified Customer Verified Customer

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I no longer have a Lincoln but I will tell you they have the best service department I have ever encountered the best service department I have ever encountered More

by z-nail Verified Customer Verified Customer

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Very professional in all departments! Customer oriented and worked to get my suv in and out quickly!!! Customer oriented and worked to get my suv in and out quickly!!! More

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I bought a beautiful car from them, and when I took it for a test drive, the alignment was out. It pulled clear to the right. They said they would take care of it for me. When I took it to the Ford dealer for a test drive, the alignment was out. It pulled clear to the right. They said they would take care of it for me. When I took it to the Ford dealership that was close to me Instead of back to them an hour away, they said that the toe links were loose and needed fixed so that the alignment would not go out again. When I called them to ask them about getting this part fixed also, they said no they would not pay for that because I was buying a used car, and it passed their inspection already. Although they did agree that they would take care of the alignment part. So sad that they would not sell me a car in good working order to begin with. I will never go back to them again! Buyers beware if there is something wrong with your car, make sure that it is fixed before you drive away because they will not cover all of it. Sorry, we are not all mechanics and know everything that’s wrong with a vehicle without having a mechanic look at it even though they said that their mechanic looked at it! Obviously, their mechanic doesn’t know anything! I would never have Bob Fernando Ford in Girard work on any vehicle of mine if their mechanic can’t pick up on a problem like this! More

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