Edward Cooley

The service department is amazing. I feel safe in my car after it's been serviced....Arlen is so professional and considerate I feel safe in my car after it's been serviced....Arlen is so professional and considerate More

by Dessina Verified Customer Verified Customer

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Have always been treated very well evert time I visited. Both for service and parts and purchases ! Both for service and parts and purchases ! More

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they are so friendly and helpful, always ready to helpwould tell everyone to go there helpwould tell everyone to go there More

by SHOOFLY814 Verified Customer Verified Customer

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I appreciate the consistently good service I get from Bob Ferrando Ford World in Girard. I can confidently recommend them to my friends and anyone else. Ferrando Ford World in Girard. I can confidently recommend them to my friends and anyone else. More

by clyde.l.davis Verified Customer Verified Customer

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I no longer have a Lincoln but I will tell you they have the best service department I have ever encountered the best service department I have ever encountered More

by z-nail Verified Customer Verified Customer

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Very professional in all departments! Customer oriented and worked to get my suv in and out quickly!!! Customer oriented and worked to get my suv in and out quickly!!! More

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I bought a beautiful car from them, and when I took it for a test drive, the alignment was out. It pulled clear to the right. They said they would take care of it for me. When I took it to the Ford dealer for a test drive, the alignment was out. It pulled clear to the right. They said they would take care of it for me. When I took it to the Ford dealership that was close to me Instead of back to them an hour away, they said that the toe links were loose and needed fixed so that the alignment would not go out again. When I called them to ask them about getting this part fixed also, they said no they would not pay for that because I was buying a used car, and it passed their inspection already. Although they did agree that they would take care of the alignment part. So sad that they would not sell me a car in good working order to begin with. I will never go back to them again! Buyers beware if there is something wrong with your car, make sure that it is fixed before you drive away because they will not cover all of it. Sorry, we are not all mechanics and know everything that’s wrong with a vehicle without having a mechanic look at it even though they said that their mechanic looked at it! Obviously, their mechanic doesn’t know anything! I would never have Bob Fernando Ford in Girard work on any vehicle of mine if their mechanic can’t pick up on a problem like this! More

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I enjoyed good prompt service. That's why I continue to come back. Very reliable. That's why I continue to come back. Very reliable. More

by LAURETTA2565 Verified Customer Verified Customer

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I couldn’t have asked for a better experience! The team at Ferrando Ford was fast experienced, and efficient! There’s a reason why I haven’t gone anywhere else! The team at Ferrando Ford was fast experienced, and efficient! There’s a reason why I haven’t gone anywhere else! More

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This is my 4th year of service work at Bob Ferrando Ford. Their bathrooms and waiting room is extremely clean and stocked with coffee and snacks. John Barney, service manager runs a very well coordinated dep Their bathrooms and waiting room is extremely clean and stocked with coffee and snacks. John Barney, service manager runs a very well coordinated dept. Service advisors Arlen & Collin have a vast knowledge of Ford products and have answered all of my questions concerning the service I was having done. Walt Bretherton rebuilt the transmission in my truck and it shifts flawlessly. Quick Lube service is always great and completed in a timely manner. Ed Cooley, General Manager, offered me more for my trade than any other dealership. They are not the closest Ford dealer to me so I travel a ways to get quality service. Give them a try and compare for yourself. More

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