Edward Berrett

We always receive excellent service from BMW Of Akron. From the scheduling process, check in procedure, and the detailed video from the technician. Highly recommend. From the scheduling process, check in procedure, and the detailed video from the technician. Highly recommend. More

by maheinle0 Verified Customer Verified Customer

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Competent, trustworthy, eager to provide answers to any and all questions, always professional and to make all customers feel important and welcome. and all questions, always professional and to make all customers feel important and welcome. More

by HARITOS Verified Customer Verified Customer

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BMW service did an excellent job replacing the rear lugs and changing the oil. The inspection pointed out that I had a broken spring in the rear of the x -5 and quoted me to replace. I did replace both side and changing the oil. The inspection pointed out that I had a broken spring in the rear of the x -5 and quoted me to replace. I did replace both sides for half the money quoted in Copley,Oh. Also you quoted to replace the oil gasket but I choose not to replace at this time. In a year or two I might get a new SUV. More

by mark.cironi Verified Customer Verified Customer

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Alexandria and Jacob provided complete and friendly service along with the staff. I felt completely comfortable dealing with the service team. Nice people. Even though I have a relatively new vehicl service along with the staff. I felt completely comfortable dealing with the service team. Nice people. Even though I have a relatively new vehicle introduced to the market they worked hand in hand with me. Alot of questions were answered to my satisfaction. More

by apnexpress1 Verified Customer Verified Customer

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Mario was an absolute delight! He promptly answered any questions I had. The entire staff was incredibly friendly, making my experience a perfect 10/10. I highly recommend BMW of A He promptly answered any questions I had. The entire staff was incredibly friendly, making my experience a perfect 10/10. I highly recommend BMW of Akron to anyone looking for a great car dealership. More

by kathleen Verified Customer Verified Customer

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Michelle was nice to work with. That said I cant say anything good about the dealership itself or the service department. Will never use them again That said I cant say anything good about the dealership itself or the service department. Will never use them again More

by rhandrews596 Verified Customer Verified Customer

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The mechanic who worked on my vehicle did a very nice video review of the condition of my car. I really appreciate the videos when service is being done video review of the condition of my car. I really appreciate the videos when service is being done More

by kimberlylenz Verified Customer Verified Customer

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Everyone was very polite and helpful. Checking in and out was very efficient. Also, thank you for the car wash! Whom ever the detail associate was for my car wash did an excellent job. It Checking in and out was very efficient. Also, thank you for the car wash! Whom ever the detail associate was for my car wash did an excellent job. It always a pleasure to drive with a clean car wash More

by kimberlylenz Verified Customer Verified Customer

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Outstanding customer service. Excellent communication and couldn’t have made it an easier to have my X5 45e services there. Excellent communication and couldn’t have made it an easier to have my X5 45e services there. More

by dvargo3 Verified Customer Verified Customer

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Attentive, knowledgeable and available. Always responsive to calls and emails. Pleasure to deal and speak with. Always responsive to calls and emails. Pleasure to deal and speak with. More

by can0 Verified Customer Verified Customer

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