Edson Trujillo
Edson Trujillo at INFINITI of South Bay

Edson Trujillo

Service Advisor

INFINITI of South Bay

2900 Pacific Coast Highway
Torrance, CA 90505

4.7
792 Reviews
4.7

792 Reviews

Write a Review

792 Reviews of Edson Trujillo

October 17, 2025

Dealership Rating
Employee Rating

Eddie was very nice and helpful and willing to answer all of my questions and concerns More

by cutececyy76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 17, 2025

Dealership Rating
Employee Rating

I appreciate the same day excellent assistance provided and all the advises by my service advisor. More

by SMTGUITCHE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 16, 2025

Dealership Rating
Employee Rating

Over priced! Offered $1600 on a trade in after I paid over $2000k in repairs. How insulting. More

by FILMAD
Recommend Dealer
No

Other Employees Tagged: Edson Trujillo

October 15, 2025

Dealership Rating
Employee Rating

I always receive excellent service and advice concerning my Q50. Jaime and Edson are proactive with the care and maintenance of my car. I never leave with a dirty car. They detail inside and out, which is m More

by mnacshoppe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jaime Zamora, Felix Le , Felix Le

October 13, 2025

Dealership Rating
Employee Rating

South Bay Infiniti is the hallmark of client satisfaction, service, expertise, customer C and service satisfaction. I have been a customer for over seven years. More

by WILLHOE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 10, 2025

Dealership Rating
Employee Rating

They are pretty fast. The only thing I would say is that they never call me when my car is done, they call other numbers or I have to call them. They never call the number More

by KYLAH1017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Andre Butler

Oct 15, 2025

INFINITI of South Bay responded

Kylah, Thanks for the great feedback! We've been looking for you, but can't seem to find your name in our system—it might be under a different name or spelling. We apologize if we missed our usual process of confirming your email and phone number when you checked in. To fix this for your next visit, please let your Service Advisor know the details you included in your review. We want to make sure we remove any old contact info and capture your current information so everything is accurate! Carlos Robles Service Manager INFINITI of South Bay

October 06, 2025

Dealership Rating
Employee Rating

Edson is a very valuable employee and very knowledgeable I am very satisfied with the services 😀 More

by ISABEL.EISEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 02, 2025

Dealership Rating
Employee Rating

I bring my car to the dealer to make sure my car’s major issies are diagnosed and repaired correctly. More

by VALSEPERCARDELLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jaime Zamora

September 29, 2025

Dealership Rating
Employee Rating

Edson greeted us when I arrived with my wife. He quickly checked us in and set the expectations clearly. Our vehicle was finished quickly. All in all our service was 10 out of 10. Would definatel More

by DFSJ2011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 01, 2025

INFINITI of South Bay responded

Thank you so much for taking the time to leave this great review! We’re thrilled to hear that Edson made your visit smooth and efficient, from check-in to setting expectations and getting your vehicle back to you quickly. A “10 out of 10” experience is exactly what we strive for, and we’re so glad we delivered that for you and your wife. We truly appreciate your recommendation and look forward to welcoming you and your family back to INFINITI of South Bay! Carlos Robles Service Manager INFINITI of South Bay

September 26, 2025

Dealership Rating
Employee Rating

I enjoy and prefer working with Edson. He’s a great communicator who listens carefully to concerns and works to solve. He keeps me informed of issues and progress and is always upbeat. More

by HMCAMPBELL1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 01, 2025

INFINITI of South Bay responded

Thank you so much for this FIVE-STAR review! We’re delighted to hear that working with Edson has been such a positive experience. His communication, attentiveness, and upbeat attitude truly make a difference, and we’re proud to have him on our team. We’ll be sure to share your kind words with him. We appreciate your trust and look forward to serving you again at INFINITI of South Bay! Carlos Robles Service Manager INFINITI of South Bay

1
...

Dealership Inventory (67 Vehicles)

used 2023 Audi Q4 e-tron car, priced at $27,229
2023 Audi Q4 e-tron
used
Mythos Black Metallic exterior
Automatic
Rear-wheel Drive
new 2026 INFINITI QX60 car, priced at $57,814
2026 INFINITI QX60
new
Deep Bordeaux exterior
Automatic
Front-wheel Drive
new 2025 INFINITI QX50 car, priced at $53,270
2025 INFINITI QX50
new
Black Obsidian exterior
CVT
All-wheel Drive
used 2024 Jeep Wrangler 4xe car, priced at $32,195
2024 Jeep Wrangler 4xe
used
Sarge Green Clearcoat exterior
Automatic
Four-wheel Drive
new 2026 INFINITI QX60 car, priced at $57,010
2026 INFINITI QX60
new
Graphite Shadow exterior
Automatic
Front-wheel Drive
used 2022 Jeep Wrangler Unlimited 4xe car, priced at $34,439
2022 Jeep Wrangler Unlimited 4xe
used
Limited Edition Gobi Clearcoat exterior
Automatic
Four-wheel Drive