Edson Herrera
Edson Herrera at Lexus of Pembroke Pines
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Edson Herrera

Product Specialist Assistant

Lexus of Pembroke Pines

16150 Pines Boulevard
Pembroke Pines, FL 33027

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4.6
50 Reviews
4.6

50 Reviews

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50 Reviews of Edson Herrera

December 13, 2024

Dealership Rating
Employee Rating

This was my first time at Lexus, and Edson was very helpful and professional. He was able to answer all of our questions about the car and I drove away with it. More

by Bassist
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 16, 2024

Lexus of Pembroke Pines responded

We're delighted to hear that Edson provided such helpful and professional service during your visit to Lexus of Pembroke Pines. Enjoy driving your new car!

December 08, 2024

Dealership Rating
Employee Rating

Edson Herrera is very professional, very patient, and knowledgeable about the details of his job. Overall, he had provided me with an excellent service. More

by marielys
Recommend Dealer
Yes

Other Employees Tagged: Edson Herrera

Dec 09, 2024

Lexus of Pembroke Pines responded

Hi Marielys. Thank you for sharing your experience with Edson at Lexus of Pembroke Pines! We're delighted to hear that his professionalism and knowledge made a positive impact on your visit. We appreciate the feedback and look forward to serving you again in the future!

November 20, 2024

Dealership Rating
Employee Rating

This Lexus has become a serious ripoff and horrendous service. I have gotten 4 Lexus' from this dealership in the past, and I am truly disappointed in the treatment and behavior of these people. They are More

by lmiadolphin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Erik Estrella

Jan 02, 2025

Lexus of Pembroke Pines responded

I'm sorry to hear about your recent experience. It's disappointing to learn that our service didn't meet the standards you've come to expect from us over the years. We value your loyalty and would like an opportunity to address these concerns directly with you. Please feel free to reach out at your convenience so we can make things right. Thank you, Lynn Gonzales - Customer Relations Manager - 954-381-7993

Nov 21, 2024

lmiadolphin responded

Just really terrible managers especially. Like a used carlot

November 08, 2024

Dealership Rating
Employee Rating

Great to deal with ,Edson very helpful to us explaining all about the car to us, More

by BARRYOPT
Purchase Time
Recommend Dealer
Yes
Nov 11, 2024

Lexus of Pembroke Pines responded

We are glad to hear that Edson provided helpful information about your car! Thanks for working with the Lexus of Pembroke Pines team.

October 30, 2024

Dealership Rating
Employee Rating

Edson was very attentive and nice. I would say he is persistent in a good way. He was very helpful and sent me videos on the car I was interested. More

by warriorkelkel
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 30, 2024

Lexus of Pembroke Pines responded

We're delighted to hear that Edson provided attentive and helpful service at Lexus of Pembroke Pines. Thanks for sharing your experience with us!

October 26, 2024

Dealership Rating
Employee Rating

I had the pleasure to go back to this dealership for my 4th Lexus babe. They are always corteus helpful and willing to walk the extra mile to make you happy. Edson Herrera was who greeted me this time with More

by sandrabubb
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rafael Genao , Rafael

Oct 28, 2024

Lexus of Pembroke Pines responded

Sandra, we're delighted to hear that Edson and Rafa made your fourth Lexus purchase a smooth experience at Lexus of Pembroke Pines! Your continued trust in us means the world. Enjoy your new ride!

October 17, 2024

Dealership Rating
Employee Rating

Excelente atención y servicio al cliente! !! Allí puedes encontrar lo que buscas de calidad y sin perder tiempo. More

by LARRADYENNY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 17, 2024

Lexus of Pembroke Pines responded

Gracias por sus amables palabras! Nos alegra saber que ha encontrado lo que buscabas en Lexus of Pembroke Pines. Esperamos verle de nuevo pronto!

October 03, 2024

Dealership Rating
Employee Rating

This is my first time shopping at this particular dealer found the service excellent good experience and would recommend to others More

by CBELL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Otany Lantigua

Oct 04, 2024

Lexus of Pembroke Pines responded

We're delighted to hear that your first experience with Lexus of Pembroke Pines was excellent! Thank you for recommending us and we look forward to serving you in the future.

September 29, 2024

Dealership Rating
Employee Rating

I recently purchased a car and I am extremely satisfied with my experience. The entire process was smooth and efficient, from browsing the available options to test-driving and finalizing the purchase. My More

by MILLER.MICHELLE.L
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Darryl Garib

Sep 30, 2024

Lexus of Pembroke Pines responded

Thank you for sharing your positive experience, Michelle! We're delighted to hear that Edson and Darryl made the process smooth and efficient at Lexus of Pembroke Pines. Enjoy your new car, and we appreciate the recommendation!

September 21, 2024

Dealership Rating
Employee Rating

We had a great experience with our sale agents. We just had a minor isuue with the sales agaent who made and unnecessary comment. I thought it was uncalled for when negotiation are being discussed More

by YGRUICH
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Aaron Johnson, Moez Sachedina , Jon Whitney

Sep 23, 2024

Lexus of Pembroke Pines responded

Thank you for sharing your feedback. We're glad to hear that overall, you had a great experience with our sales agents at Lexus of Pembroke Pines. We apologize for any unnecessary comments made during negotiations and will address this internally to improve future interactions.

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