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Edin Hadziefendic
Edin Hadziefendic at Dean Team Volkswagen of Kirkwood
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Edin Hadziefendic

Sales Representative

Dean Team Volkswagen of Kirkwood

10205 Manchester Rd
Kirkwood, MO 63122

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6 Reviews
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6 Reviews

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6 Reviews of Edin Hadziefendic

August 15, 2023

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He did not give us a price for the car, and that particular car was not showing up on your website. Said that if we were not going to buy the car today itself (WITHOUT KNOWING THE PRICE) he wouldn’t More

by daisie_botelho@yahoo.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No
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Aug 18, 2023

Dean Team Volkswagen of Kirkwood responded

Customer Service is extremely important to us, we never want any of our customers to feel unimportant or disregarded. In looking into this particular situation, we believe there was some miscommunication and misunderstanding in regard to a trade in that was not present at the time of the customers visit. We truly apologize for any miscommunication and misunderstanding.

Aug 19, 2023

daisie_botelho@yahoo.com responded

That is a false statement. The first thing I told Mr Hadziefendic was we have brought the car for appraisal and we need to know the price of the car before we sign anything. The price was not on their website because he had told us at our previous meeting that they had just arrived and that it was not showing on their website yet. He said that we had to commit to buying the car that day without knowing the price of the car we were buying, if no we were wasting his time. When we started talking to Dean Team on the phone in the beginning it was to some other salesman, but when we went there he said that he would take care, even though he was not the salesman we were in contact with. His behavior was absolutely unacceptable and disgusting.

June 09, 2022

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Employee Rating

Eddie and Eric work fantastic. Paid me a great price for my used car and made it happen fast. Wouldnt sell or buy again with out reaching out to these guys first. More

by dthiemann
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Eric Tentschert

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Jun 13, 2022

Dean Team Volkswagen of Kirkwood responded

Thank you for your great review! We appreciate your business and are glad to hear you had a positive experience at our dealership. Please let us know if you need anything else!

February 18, 2022

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Employee Rating

Dave has been awesome for countless years with all my cars! Super helpful and I would highly direct others to him for his service and care! Looking forward to working with him soon when my lease is up! More

by danielpr
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brandy Berndt, Katie Vonder Haar , Nick Berblinger, Kathleen Bute, Shelby Diepenbrock, Joshua Elston, Dave Schultz, Bill Van Oyen, Dennis Walsh

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Feb 22, 2022

Dean Team Volkswagen of Kirkwood responded

Hi Daniel! Thank you for your review and your business. We're glad to hear our team was able to provide you with a positive car buying experience. Enjoy your new vehicle and please let us know if there's anything else we can do for you!

February 14, 2022

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Employee Rating

I’ve dealt with Dave Schultz for over 15 years, he is great! Thanks for all you do! More

by crwright90
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dave Schultz

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October 08, 2021

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Employee Rating

Very quick and pleasant experience. Would recommend to family or friend. I would have rated a 5 star however they didn’t wash the Jeep I bought. Nor did they fill up the gas tank. More

by Ashleyo_7
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bill Van Oyen

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Oct 11, 2021

Dean Team Volkswagen of Kirkwood responded

Hi Ashley! Thanks for your review and your business. We're glad to hear our team was able to provide you with a positive car buying experience. We will share your feedback with our team regarding the car wash and full tank of gas, that should've been taken care of! If you'd like to bring your vehicle back by next time you're near the dealership, we would be happy to fill your gas tank and make sure your vehicle is detailed. Enjoy your new Jeep and please let us know if there's anything else we can do for you!

June 13, 2021

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Employee Rating

My sales representative, Edin, was excellent. Very knowledgeable and not high pressure at all. Also, Shelby in finance was excellent. Overall a great experience! Highly recommend. More

by Rob1powers
Recommend Dealer
Yes

Other Employees Tagged: Shelby Diepenbrock

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Jun 15, 2021

Dean Team Volkswagen of Kirkwood responded

Hi Rob! Thank you for your business and your great review. We're so glad to hear Edin and Shelby were able to provide you with such a positive car buying experience. Enjoy your new vehicle and please let us know if there's anything else we can do for you!

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