Edgar Ortiz

The purchase of my jeep was so sloppy, first the finance manager did not take the correct deposit resulting in complications in the purchase. Next the sales guy didn’t give me ANY paperwork or receipt for manager did not take the correct deposit resulting in complications in the purchase. Next the sales guy didn’t give me ANY paperwork or receipt for the purchase, although I asked for copies of everything, he promised to email to me which he never did (it is now months later and I have left messages for them to send me a sales receipt, a bill of sale, anything to prove I purchased this vehicle). They also forgot to give me my license plate from my previous vehicle which they should have just transferred to the new jeep. Oh and they didn’t put their paperwork through on the trade in so at some point I was getting charged for both my previous vehicle and my new jeep. Overall extremely disappointed in the work ethic, communication, and job done by everyone at Arrigo. Hopefully someone will send me a sales receipt or paperwork for my vehicle purchase before I file complaints with Jeep cares and BBB. More

by jacespo526 Verified Customer Verified Customer

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I had great service with Edgar, Vince, and the rest of the employees I worked with. Honestly, the service department here was my first experience and I had a poor experience. Edgard, his manager, and fina the employees I worked with. Honestly, the service department here was my first experience and I had a poor experience. Edgard, his manager, and finance manager definitely earned my business back as a customer. I feel like I received a fair deal on my purchase and they made the process very smooth and courteous. More

by lenny.anzalone Verified Customer Verified Customer

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Always a good experience at Arrigo. We are repeat customers for a reason. Definitely recommend them. We are repeat customers for a reason. Definitely recommend them. More

by invictus03 Verified Customer Verified Customer

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Edgar and Jason restored my faith in the sales process at Arrigo! Great job gentlemen! Arrigo! Great job gentlemen! More

by GOLFPROHOGAN Verified Customer Verified Customer

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Good service very proffesional people they got me the deal i wanted will keep doing bussines with them deal i wanted will keep doing bussines with them More

by luisovidio127 Verified Customer Verified Customer

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They treated me very good and when they gave me it it Was very nice very nice More

by Alexisperalta75 Verified Customer Verified Customer

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Never again. Ever. I don’t ever want to be handed to a baby amateur car salesman again. Ever. I don’t ever want to be handed to a baby amateur car salesman again. More

by victoriarudd Verified Customer Verified Customer

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The deal was pretty smooth but the dealership did not fill my fluids. I also did not receive the care kit that came with the Arrigo package. fill my fluids. I also did not receive the care kit that came with the Arrigo package. More

by mcn6299 Verified Customer Verified Customer

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Edgar and all parties involved in the purchase of the car, was extremely courteous, respectful, and kind. Very attentive to my needs. Thank you all. car, was extremely courteous, respectful, and kind. Very attentive to my needs. Thank you all. More

by eli1234 Verified Customer Verified Customer

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This dealership has some of the most overinflated fees on the market. Dealer fee which they call a documentation fee is $1200. All other made up fees like electronic filing fee $560, battery, tire fee $196, the market. Dealer fee which they call a documentation fee is $1200. All other made up fees like electronic filing fee $560, battery, tire fee $196, doc. Stamp fee $203, license fee $450, lemon law fee ???, etc.. Nearly $3000 in fees which they try to leach out of their customers and the way they stack them, you have to pay tax on them. I understand there are some fees due to the local government. However I will be surprised if they are more than 10% of what these greedy people charge. One should avoid this place. Not worth the aggravation. There are other car dealers who for some odd reason charge less, or no dealer fees at all. Go figure how. More

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