Eddie Urzua
Product Specialist
Luther Brookdale Mazda
4435 68th Ave N Suite A
Brooklyn Center, MN 55429
11 Reviews
Write a Review11 Reviews of Eddie Urzua
July 29, 2024
My husband and I had an amazing experience at the Mazda dealership, all thanks to Eddie U! He was super cool, and not pushy. From the moment we walked in, he helped make us comfortable. (And bonus, he wasn dealership, all thanks to Eddie U! He was super cool, and not pushy. From the moment we walked in, he helped make us comfortable. (And bonus, he wasn't even scared when I hit the turbo.) What we appreciated the most was how he went above and beyond to ensure we were happy with my purchase, even checking in with me after I drove off the lot and surprising me with a custom Mazda first aid kit (I was on the hunt for one). If you're looking for a car, go see Eddie. He made the entire experience enjoyable, which I was not expecting. I couldn't be happier with my new Mazda. Five stars for Eddie all the way! Scratch that, make it six stars!!! More
March 21, 2024
Eddie was amazing to work with. He did an amazing job answering all of my questions and making the process as easy as possible for me. He did an amazing job answering all of my questions and making the process as easy as possible for me. More
Other Employees Tagged: Wahab Baysudee
November 19, 2023
Our experience was great! Eddie was very helpful and very professional! And let me tell you the customer service was better then any where else! Eddie was very helpful and very professional! And let me tell you the customer service was better then any where else! More
Other Employees Tagged: Sal Le, Dallas Adams
November 02, 2023
A very convenient location and a new building, modern! So many smiling faces under one roof!! Looking forward to a good relationship with Luther!!! So many smiling faces under one roof!! Looking forward to a good relationship with Luther!!! More
Other Employees Tagged: Sean Mahbubani
October 23, 2023
Eddie nailed it when listening to what I needed and having a true understanding of my urgency in the matter. He made the car shopping experience painless. He was very informative about the vehicle. Mos having a true understanding of my urgency in the matter. He made the car shopping experience painless. He was very informative about the vehicle. Most of the sales persons that we encountered on that day were friendly and welcoming. More
Other Employees Tagged: Abiola Runsewe, Rania Al-Najjar
October 31, 2022
Everyone was very kind and helpful. Sales listened to me and made sure I got the car I wanted, not just the first available. Finance made sure I got a great rate and the buying exp Sales listened to me and made sure I got the car I wanted, not just the first available. Finance made sure I got a great rate and the buying experience was easy and efficient. More
Other Employees Tagged: Sean Mahbubani, Jacob Rothers
June 25, 2022
I test drove car which I liked very much, unfortunately was on a Friday late and wanted to finance through my credit union. I was told I could put $500 down to hold as a non refundable if I didn’t buy but was on a Friday late and wanted to finance through my credit union. I was told I could put $500 down to hold as a non refundable if I didn’t buy but was sure I was going to. Then at last minute “sales manager supposedly says that is not an option and have to buy now due to holiday weekend coming up” So we decide ok with market way it is I didn’t want this car to slip away and went with different lender to close deal. After that decision sales person came back and said car hadn’t gone through inspection yet so won’t be ready until Tuesday or Wednesday. My car wasn’t ready until following Friday, communication was terrible, and just overall process was terrible but I really liked car and still do. More
Other Employees Tagged: Service Department, Sal Le, Abiola Runsewe, Adam Dietz
May 07, 2022
Our experience was great. The salesman was low key and very helpful but when we were ready to move, he was prompt and thorough. I would recommend this dealership to friends. The salesman was low key and very helpful but when we were ready to move, he was prompt and thorough. I would recommend this dealership to friends. More
Other Employees Tagged: Mandy Mikolichek