Eddie Marquie

Epitome of a bad car salesman- kept playing games and changing the term sheet everytime I looked at it. Talking pricing strategy in front of my wife and I like we couldn't hear or existed. Had us there p changing the term sheet everytime I looked at it. Talking pricing strategy in front of my wife and I like we couldn't hear or existed. Had us there playing games for 6+ hours. Tried to low ball me on my trade using cheesy cliche phrases. Walked out and went to Carmax, recieved 6X for my trade and bought a new car in les than 1.5 hours. If Eddy is involved run out of this delaership!! More

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I recently purchased a QX60 from Infiniti Orland Park, and I cannot say enough about the incredible experience I had. Ross (Client Advisor), Eddie (Sales Manager), and Lucas (Business Manager) went above and I cannot say enough about the incredible experience I had. Ross (Client Advisor), Eddie (Sales Manager), and Lucas (Business Manager) went above and beyond to ensure the entire process was seamless and stress-free. From the start, Ross walked me through every detail of the sale and placement over the phone, so when I arrived at the dealership, everything was ready. Eddie and Lucas worked together to streamline the process, ensuring I didn’t have to wait long. By the time I arrived, all I had to do was test drive, sign the paperwork, and drive off in my new QX60! Their professionalism, transparency, and efficiency made this one of the best car-buying experiences I’ve ever had. I felt informed and valued as a customer every step of the way. If you’re looking for top-notch service and a team that truly cares about your experience, I highly recommend Infiniti Orland Park. Thank you, Ross, Eddie, and Lucas, for making car shopping enjoyable and easy! More

by OLD III Verified Customer Verified Customer

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This is a professional team and dealership. Top to bottom, great people. Customer service A+ Top to bottom, great people. Customer service A+ More

by Tom Koert Verified Customer Verified Customer

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Questionable business practices. $2000 Lojack added to price without pre approval, I was not told of the cost prior to signing the contract. Went back to have contract rewritten and $2000 Lojack added to price without pre approval, I was not told of the cost prior to signing the contract. Went back to have contract rewritten and initially they refused. Provided information that what they did was illegal. A new contract was written and a limited warranty package was added instead. Miraculously the interest rate was reduced. Was given a small box when I originally bought the car, I thought it was a 2nd key fob but it was a cheap pen and keychain! Went back again to ask about this, was told the cost for the key was $230, they would do it for their cost. I expected much more from a high end dealership in a very nice suburb of Chicago. My daughter bought her car there 2 yrs before so I asked about their referral program a few times, it's been almost a month and Im still waiting to hear from them. I checked with my daughter and she also was not told of the cost of the Lojack. I won't be referring anyone there. There was also a long wait for the finace person. When will dealerships realize most people research cars before they buy and don't want all the back and forth of the deal! More

by mimikallas51 Verified Customer Verified Customer

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He was a great help. He made sure to have our paperwork done without delay due to us having another appointment before the Thanksgiving holiday. He made sure to have our paperwork done without delay due to us having another appointment before the Thanksgiving holiday. More

by SIRSNOOK1 Verified Customer Verified Customer

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Ross was great to work with, no high-pressure sales. Had a small issue with excessive noise when we took delivery, and it was addressed immediately. Had a small issue with excessive noise when we took delivery, and it was addressed immediately. More

by aabucki9958 Verified Customer Verified Customer

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Sam was amazing he is the best. Worked with me on everything thank you .n Worked with me on everything thank you .n More

by brittanybradshaw85 Verified Customer Verified Customer

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There very professional and very helpful to you. And considering to give you the best And considering to give you the best More

by SIRKNIGHTRIDER6 Verified Customer Verified Customer

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It was a great experience, everyone was so nice and helpful. I definitely recommend this dealership. helpful. I definitely recommend this dealership. More

by SWILLS8124 Verified Customer Verified Customer

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Had a great experience with the manager and sales personnel (Sam). Will definitely return for my next car personnel (Sam). Will definitely return for my next car More

by THANN55 Verified Customer Verified Customer

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