Eddie Lopez

Evan, Derek, and Paul are amazing! Servicing your vehicle can be an inconvenience, but you can always count on these guys to get it done. All of them are very knowledgeable and they al Servicing your vehicle can be an inconvenience, but you can always count on these guys to get it done. All of them are very knowledgeable and they always keep you updated. 100% recommend getting your vehicle serviced here. More

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Thank you Tustin Lexus for taking care of my GS350. Great job by all involved in the service process. Great job by all involved in the service process. More

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I have purchased 2 cars from this dealership. I received the best customer service during the purchase through my years of ownership and necessary maintenance service! Every department is profess I received the best customer service during the purchase through my years of ownership and necessary maintenance service! Every department is professional and organized. I will continue to do business with this dealership on my next purchase! Thank you More

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Can’t complain about anything! The service was great and on time. We like the new look of the dealership as well. The service was great and on time. We like the new look of the dealership as well. More

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Great service i appreciate service in a timely manner very clean location staff is friendly and courteous very clean location staff is friendly and courteous More

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This is my second Lexus purchased here. Been to other Lexus dealerships but always end up coming back to this one and making the purchase. Sales representatives are welcoming and non-judgme Been to other Lexus dealerships but always end up coming back to this one and making the purchase. Sales representatives are welcoming and non-judgmental and continue to assist you and your requests eventhough inventory may not be in yet. Another dealership Cerritos Lexus, didn't give my husband and I any attention and when we approached them for questioning about status of inventory and ordering...the sales reps was dismissive and said "we have no cars" not even wanting to speak with us. Eventhough there website was misleading showing the car i wanted was on the lot. Just based on another few words that were exchanged by the two sales reps and their demeanor/tone. We took our business elsewhere and went to Tustin Lexus in which we knew that the car wasn't available yet, but were able to make a reservation. I called Rex Urasaki after sending all my interests options via email. Correspondence was great via phone, email, and in person. I love my Lexus NX 350h and am very happy and appreciative of the time Rex and his team took to show me the new features, signing in to Lexus App, and ensuring settings were good for me to drive home happy! More

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Dealership remodel was worth the wait. The nice surrounding and atmosphere makes you appreciate the great customer service they always have. Thank you Iman and the team behind you, more The nice surrounding and atmosphere makes you appreciate the great customer service they always have. Thank you Iman and the team behind you, more power to you all. More

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Fast, professional and efficient. Done at the time they estimated. Rick Massucci who takes care of my vehicle maintenance paperwork is the best. Thank you for having him there to handle my vehicle care. O estimated. Rick Massucci who takes care of my vehicle maintenance paperwork is the best. Thank you for having him there to handle my vehicle care. Outstanding and also the individuals who does the complimentary washing at the end. : ) More

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Excellent service great price and product. Tustin Lexus surpasses all other dealerships in the area. Special thanks to Bill and a Bobby for the excellent deal surpasses all other dealerships in the area. Special thanks to Bill and a Bobby for the excellent deal More

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Great service and friendly staff. Iman is the best. I always recommend friends and family to the first lexus dealer in the usa.. Open on satudays always recommend friends and family to the first lexus dealer in the usa.. Open on satudays More

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