Eddie Gilbert

Eddie was awesome when it came to buying a new vehicle. He went above and beyond!! Showed us inventory that just came in the night before, not just limited to the lot. He also was patient with our kids He went above and beyond!! Showed us inventory that just came in the night before, not just limited to the lot. He also was patient with our kids being there for the car buying process. No pressure to buy and was very knowledgeable. We went in to look to replace our 2022 Suburban and walked out with a 2025 Carnival. More

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It was a pleasure to work with Chris and Eddie. A great car buying experience. A great car buying experience. More

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Kias are great cars! Best warranty in the business! The stying on all their models is unsurpassed! Best warranty in the business! The stying on all their models is unsurpassed! More

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Kevin was easy to work with and he listened to my requests and followed through with them. I never felt harassed or bullied as I’ve felt in previous dealerships. This location had very friendly worke requests and followed through with them. I never felt harassed or bullied as I’ve felt in previous dealerships. This location had very friendly workers and you can see the team effort and pride in their jobs. Thank you all! More

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I had an incredible experience going to finalize the sale of my new Telluride. Every step of the way was easy & everyone was incredibly friendly and helpful!! Highly recommend for anyone in the market for a of my new Telluride. Every step of the way was easy & everyone was incredibly friendly and helpful!! Highly recommend for anyone in the market for a new car! More

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My engine blew while on vacation in Myrtle Beach. I was extremely stressed beyond words. Walked in Kia and Keith got me in a new car. I was extremely stressed beyond words. Walked in Kia and Keith got me in a new car. More

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Had bad experience with this man. He is one of the reasons I'll never buy another Kia from Myrtle Beach Kia. He is one of the reasons I'll never buy another Kia from Myrtle Beach Kia. More

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Eddie Gilbert a great salesperson, the service was super. Explained everything. Service dept super dependable Explained everything. Service dept super dependable More

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This was our second visit to Myrtle Beach Kia as well as working with Keith Gannett. Our first trip was to turn our leased Kia in early and although Keith completely understood our purpose, he was extreme working with Keith Gannett. Our first trip was to turn our leased Kia in early and although Keith completely understood our purpose, he was extremely helpful about the process and we did not feel any pressure to buy another car at that time. When we finally did go back to buy a car, Keith was as amazing as he was at our first meeting. He showed genuine concern, understood our needs and the process was seamless. The other staff we worked with were also very helpful, caring and just all around nice people. We have owned Kia cars for years and can honestly say this has been by far the best experience we have had with a car dealership. We will highly recommend Keith and the entire team at Myrtle Beach Kia. More

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I had my car towed to the service department because it was having electrical and brake issues. Matt was very rude and arrogant. I explained to him that it was my only source of transportation, and I cou was having electrical and brake issues. Matt was very rude and arrogant. I explained to him that it was my only source of transportation, and I could not get the rental car until they diagnosed the car. Let me explain, the plan that covers my automobile was the one purchased by MB Kia when I bought the car, so he was very well aware of that. My car sat for a week and was never touched, when I would call, he was condescending and rude. I got three different stories from three different people as to "why" it was taking so long. I spoke with the warranty company, and they explained I could take it somewhere else, but my deductible would be higher than at the dealership. I went out and picked my car up and took it to a licensed auto repair shop. Would have had it back in one day, except the Kia parts department "forgot" to deliver those parts one day and brought the wrong ones the next day. Parts had to be obtained from Kia as there are no after-market ones available. This is the second vehicle I have purchased from this dealership; the sales department is phenomenal and great to work with. The previous service department group was absolutely customer friendly and helpful. Sadly, based on the service group in place now I won't even entertain purchasing from here again. They could careless about customers!! More

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