Eddie Fagan

Darius was my salesperson, and I felt blessed to work with him. He is an accountable person, kind, has good communication skills, and is always willing to help. The manager was also favorable, and I had with him. He is an accountable person, kind, has good communication skills, and is always willing to help. The manager was also favorable, and I had a good impression of his team. Thank you. More

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This dealership and their employees were amazing to work with. We were driving our 2019 Gensis up to Nashville from Birmingham,Al for a global entry appointment. Not far from Franklin our A/C went out. We s with. We were driving our 2019 Gensis up to Nashville from Birmingham,Al for a global entry appointment. Not far from Franklin our A/C went out. We stopped to see if they could fix our issue. They informed us that our warranty had expired 5 months prior and the closest Gensis dealership to us in Alabama is 90 minutes away. This defeats the concierge service for the brand for us. Even though we loved our Gensis, not worth the inconvenience to get it serviced. Trying to decide what to do we started looking at some new Hyundai vehicles. We had to get to our appointment at the airport, so they gave us a loaner. After the appointment we came back to look at and drive some cars. We had a dinner reservation so they told us to keep the car and they would send us some numbers on the cars we looked at. The numbers sent really wouldn’t work in our budget. We went back the next morning and told them what it would take to get us into a new car. They made it happen without a lot of back and forth negotiations with the manager. It was the BEST car buying experience ever! I can’t say enough great thing about Eddie,the sales manager, and Devaris, the salesman who made this an amazing experience for us. I would not hesitate to buy another car from them or recommend friends to go see them. More

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Very satisfied with all phases of my recent purchase from Cool Springs Hyundai. All the staff, and especially Sonny, did a great job. He made sure my new purchase went smoothly, had the vehicle in spotless c Cool Springs Hyundai. All the staff, and especially Sonny, did a great job. He made sure my new purchase went smoothly, had the vehicle in spotless condition, and explained all the features thoroughly. I would highly recommend Sonny to anyone looking to purchase! More

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Very friendly staff. Seller explained everything easy to understand. Seller made sure I liked the car and did not pressure me at all. Seller explained everything easy to understand. Seller made sure I liked the car and did not pressure me at all. More

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Friendly atmosphere. Good people including sales, management, and finance. Pleasure to work with! Got a good deal too! Good people including sales, management, and finance. Pleasure to work with! Got a good deal too! More

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I was promptly greeted by Sonny Farmer shortly after we entered the dealer ship. We were shown several of the model car we were interested in. He was very helpful through the entire process as was the sale entered the dealer ship. We were shown several of the model car we were interested in. He was very helpful through the entire process as was the sales manager. Everyone at the dealership was very friendly. The dealership was clean and well maintained. More

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Sonny presented himself on the very first day as a true professional. His knowledge of the vehicle and the sales process are above the rest. We truly appreciate his support in our vehicle purchase. professional. His knowledge of the vehicle and the sales process are above the rest. We truly appreciate his support in our vehicle purchase. More

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Everyone was great and easy to work with, I would definitely recommend anyone looking for a new vehicle to come see Sonny. definitely recommend anyone looking for a new vehicle to come see Sonny. More

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Sonny was fantastic from start to finish. Truly a tremendous car buying experience. Carl the GM was able to help us seal the deal and really worked with me to make the car I wanted fit in my Truly a tremendous car buying experience. Carl the GM was able to help us seal the deal and really worked with me to make the car I wanted fit in my budget. Chad made finance smooth and easy. 100% will return. More

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Great working with Sonny and finance manager! Love my new car and features. Recommend highly. Love my new car and features. Recommend highly. More

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