Eddie Clemens

The whole process from the time I arrived at the dealership until everything was completed was only about two hours dealership until everything was completed was only about two hours More

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I had a great experience. Luke paid attention to what I was interested in, and was great about explaining all the features of my new car, as well as coordinating details of my Luke paid attention to what I was interested in, and was great about explaining all the features of my new car, as well as coordinating details of my trade. And very detail oriented, to make sure we'd have no surprises when it came to finalizing the sale. The experience felt very fair - from the valuing of my trade, to the purchase of the new car, to the review of optional service packages with Eddie. I'll be back! More

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Luke was awesome! A model of professionalism. Particularly with communication. Highly recommended to anyone I know A model of professionalism. Particularly with communication. Highly recommended to anyone I know More

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Mike was one of the employees at Luther VW that made our buying experience a satisfying one. We very much appreciated his attention to details and keeping us informed of the progress of the sale. Mike answe buying experience a satisfying one. We very much appreciated his attention to details and keeping us informed of the progress of the sale. Mike answered all of our questions or found the answers elsewhere when needed. His offer to continue customer service after the sale is greatly appreciated. More

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We had a great experience at this dealership. Our salesperson, Evan, was very knowledgeable about the different features of the two vehicles we were considering. After the purchase, he was even m Our salesperson, Evan, was very knowledgeable about the different features of the two vehicles we were considering. After the purchase, he was even more informative about the technology and functions of my new car, and made sure we knew how to use all of it. Eddie in finance made the finance process smooth and simple and was fun to work with as well. Highly recommend! More

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Wow! I had the BEST experience at the Volkswagen dealership in Burnsville. My fiancé and I were ready to upgrade to a car that’ll align perfectly with our I had the BEST experience at the Volkswagen dealership in Burnsville. My fiancé and I were ready to upgrade to a car that’ll align perfectly with our future! My family has owned Volkswagens in the past so I knew I couldn’t go wrong when purchasing my own! We’ve been happy customers at this location for over 5 years and have been happy each time. We highly recommend Luke & the entire Luther Volkswagen team! More

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I enjoyed an excellent experience purchasing a new vehicle with the help of Christopher Kaiser. He quickly obtained the exact vehicle I wanted, and the purchase process went smoothly. He guided me t vehicle with the help of Christopher Kaiser. He quickly obtained the exact vehicle I wanted, and the purchase process went smoothly. He guided me through the vehicle set up to get me on the road. Chris was very knowledgeable about the vehicle and the tech aspects. He has a friendly personality, easy to chat with, and knows the business. A no pressure sale. More

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I had a great experience at this dealership from start to finish. Luke and Eddie were friendly, knowledgeable, and never pushy. They took the time to answer all my questions and made sure I felt comfortable finish. Luke and Eddie were friendly, knowledgeable, and never pushy. They took the time to answer all my questions and made sure I felt comfortable with my decision. The buying process was smooth, honest, and stress-free, which is hard to find these days. I’m very happy with my vehicle and would absolutely recommend this dealership to anyone looking for great service and a positive experience. More

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My outstanding salesman was Alex Rios. It was outstanding to visit the Dealership BUT even more impressive was the salesman who greeted me, Alex. I highly recommend the Dealership and th It was outstanding to visit the Dealership BUT even more impressive was the salesman who greeted me, Alex. I highly recommend the Dealership and the VW Tigua. Alex negotiated my term to the sales manager and the deal was made.. I can’t say enough about the Tigua, it’s great. On the other hand, Alex went above and beyond the service which I received. Even after several days pasted, ALEX was there to help me out with the technology and programming of my new vehicle. Alex is very patient, calm, knowledgeable about his product, helpful, considerate and an Asset to the company. Thank you Alex. Wish you much success and keep up the good work. More

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My salesman Luke, was misleading if not outright dishonest about a few things. I texted Luke on 12/20 at 11am saying I would buy now if he could split the $500 discount I had asked for the day bef dishonest about a few things. I texted Luke on 12/20 at 11am saying I would buy now if he could split the $500 discount I had asked for the day before. He texted back the following: “ Good morning Dan, there is someone currently here driving the Cross Sport. She was in yesterday and drove it as well. I will keep you updated on if she ends up moving forward on the Cross Sport. But we are all the way at the price point Branden talked over yesterday at the $39,995. Thanks Luke” I was on my way and when I got there he changed it to the lady only drove the car the day before. He should have been honest and not said said someone was driving at that moment. While signing for this pre-owned car, Luke said he needed to find how many oil change services would be available for me. He said it would be “one or two”, depending on if the service they’re doing for my purchase was counted (my wife heard it as well). It makes sense that it counts, but now he is telling me there are no more remaining when it should be one. . Integrity is important and this showed lack of that. I was enjoying my experience with Luke until these instances Now, I cannot be sure of anything that he has said about the pre-owned car I purchased. More

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