Eddie Black

Service was very good. Service time was excellent, everyone was very helpful in getting done what I expected. Service time was excellent, everyone was very helpful in getting done what I expected. More

by DSANDERS51016 Verified Customer Verified Customer

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Rob Love was great to work with. Very knowledgeable and professional. Would definitely use him again. Very knowledgeable and professional. Would definitely use him again. More

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There was an error with the phones and as a courtesy the covered my oil change. covered my oil change. More

by dkissell9 Verified Customer Verified Customer

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Our experience was excellent from start to finish. We knew we wanted to buy a Forester, but were unsure which trim/package we wanted. Drew explained our options and was very helpful in answering quest We knew we wanted to buy a Forester, but were unsure which trim/package we wanted. Drew explained our options and was very helpful in answering questions, but did come across as pushy or try to influence our decision. More

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Great Lakes has friendly courteous employees. They answered all my questions sometimes more than once! They answered all my questions sometimes more than once! More

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I am extremely pleased with my service at Great Lakes. Rob Tong was great to work with and explained every question that I asked. Customer service is excellent.. Eddie Black does a great job as does Ch Rob Tong was great to work with and explained every question that I asked. Customer service is excellent.. Eddie Black does a great job as does Chris White. I did not want to rate you as poor BUT I could not go back to change that. Bad tech skills 😢. I love my 2024 Subura Outback !! 😊 More

by JDSHANK1 Verified Customer Verified Customer

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Willing to work deals and were patient with us. Dakota is awesome! Everyone was super helpful and professional Dakota is awesome! Everyone was super helpful and professional More

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We had set up a test drive, received an email confirming it and saw our name on the showroom board when we arrived, but it seemed as if they were not ready for us. Mike was a nice guy but I felt like the sa it and saw our name on the showroom board when we arrived, but it seemed as if they were not ready for us. Mike was a nice guy but I felt like the sale was more important than our financial situation to both him and Eddie in the finance office. We arrived at 1 p.m., took a short test drive, decided to buy but didn't leave the dealership until after 6 p.m. I'd encourage the dealership to work on expediting sales if they all take that long. More

by HARALD.BJERGA Verified Customer Verified Customer

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