Ed Troike

I was viewing the Subaru Outback online, and was in contact with Ed Troike at Subaru Brilliance in Elgin, Illinois. Ed was in constant contact with me, answered all my questions and was extremely know contact with Ed Troike at Subaru Brilliance in Elgin, Illinois. Ed was in constant contact with me, answered all my questions and was extremely knowledgeable. I could not drive to Elgin and live 1 hour away and asked him if he could deliver the car to me. Ed was kind enough to bring the car to a designated place near my home. He brought all the paperwork with him, explained it and now I have my new Subaru!! Am very grateful for his expertise and kindness in helping me make this purchase. I have never ever bought a car by just viewing it online but am so pleased that I had competent people to work with. Would highly recommend him. Also as a lot of dealerships have a lot of add on's in their contracts, Brilliance of Subaru did not! Saved me $$ More

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I was viewing the Subaru Outback online, and was in contact with Ed Troike at Subaru Brilliance in Elgin, Illinois. Ed was in constant contact with me, answered all my questions and was extremely know contact with Ed Troike at Subaru Brilliance in Elgin, Illinois. Ed was in constant contact with me, answered all my questions and was extremely knowledgeable. I could not drive to Elgin and live 1 hour away and asked him if he could deliver the car to me. Ed was kind enough to bring the car to a designated place near my home. He brought all the paperwork with him, explained it and now I have my new Subaru!! Am very grateful for his expertise and kindness in helping me make this purchase. I have never ever bought a car by just viewing it online but am so pleased that I had competent people to work with. Would highly recommend him. Also as a lot of dealerships have a lot of add on's in their contracts, Brilliance of Subaru did not! Saved me $$ More

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Ed was wonderful! He was so pleasant to work with and no pressure at all. He was so pleasant to work with and no pressure at all. More

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I recently bought a 2034 Subaru forester from Brillance. Ed and Jeremy were friendly and professional. They made the experience less stressful. I would definitely refer my friends to them. Ed and Jeremy were friendly and professional. They made the experience less stressful. I would definitely refer my friends to them. More

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I recently had an outstanding experience at Brilliance Subaru and felt compelled to share it. From the moment I walked in, it was clear that this dealership operates with professionalism and a commitment Subaru and felt compelled to share it. From the moment I walked in, it was clear that this dealership operates with professionalism and a commitment to client satisfaction. Ed, the sales associate, was exceptional. He was genuine, friendly, and incredibly detailed throughout the process. Ed communicated clearly and set realistic expectations, particularly regarding delivery time, which made the entire process stress-free. His transparency and personable approach made me feel confident in my decision. Dan in the finance department was equally impressive. He took the time to explain everything in detail, ensuring I understood all aspects of the financing. Working with him was a breeze—he was thorough and pleasant, making what can sometimes be a daunting process feel seamless. Jim, the general manager, clearly runs a tight ship and has much to be proud of. The entire team worked together to provide an experience that exceeded my expectations. I highly recommend Brilliance Subaru to anyone looking for a dealership that truly goes above and beyond for its customers! More

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Very personable folks and quick thorough service. Al questions were answered i depth and courtiosly. Al questions were answered i depth and courtiosly. More

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Very personable, Easy to talk with. No pressure sales, explained everything clearly, finance was clear and easy to deal with. Sales and management staff was casual but professional. No pressure sales, explained everything clearly, finance was clear and easy to deal with. Sales and management staff was casual but professional. Great experience. More

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Kim was awesome! ! Had two vehicles in fir routine service and she kept we undated on any issues. Got I and out in 3hrs tostada ( two vehicles). Fantastic!!! Bought b ! Had two vehicles in fir routine service and she kept we undated on any issues. Got I and out in 3hrs tostada ( two vehicles). Fantastic!!! Bought both vehicles at Brilliance, will return again. More

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These guys are awesome. It was the best experience I have ever had at a dealership It was the best experience I have ever had at a dealership More

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Great sales staff - very friendly and no pressure to purchase the most expensive trim, model, etc. They actually try to help find the best car to suit your specific needs. Always being a phone call away purchase the most expensive trim, model, etc. They actually try to help find the best car to suit your specific needs. Always being a phone call away is also a huge plus! More

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