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Ed Fasano
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10 Reviews
10 Reviews
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10 Reviews of Ed Fasano
January 07, 2025
I took my suv in for a oil change, tire rotation, part of my service contract i have. Devin is my advisor, he treated us exceptionally as usual. No fault to him I told him about a problem I noticed, he of my service contract i have. Devin is my advisor, he treated us exceptionally as usual. No fault to him I told him about a problem I noticed, he had John Master tech I prefer working on my vehicle scan it. John scanned, and drove it. When we left the abs light came on in the parking lot and then went off. We decided to just proceed to head home and the light came on as well as my brakes were engaging on their own. I immediately called Devin and explained what was going on as we headed back to the dealership. John scanned it again because all the lights were now on for traction control, abs, check engine. John found that the hydraulic pump went in my 2022 Seltos with 20,464. Thankfully there was a loaner to use since the part isnt in stock. We laughed because my 2020 Soul needed a motor at 24,000 miles. I asked to have my "curse" lifted. We even joked about it with Timmy Torres our salesman. He sold us all our vehicles. The staff that we have dealt with over the last 7 years have treated us like family. Everyone that we know always enjoys seeing my service dog when I come it. They go out of their way to greet us and see if we need anything while we wait. Including Dave Donaldson, Ed Fasano, Brandon, Daniel and John the tech. Thanks again for a great experience. More
by LEECAROLSPALLA
Verified CustomerOther Employees Tagged: Daniel Barry, Brandon Drake, Devin Gillespie , John technician
November 13, 2024
We are Always happy with our service, easy to book appointments and friendly staff. Thank you appointments and friendly staff. Thank you More
by JUDYHARTMAN57
Other Employees Tagged: Daniel Barry, Brandon Drake
October 12, 2024
Service for a warranty issue was exceptional. Devin took excellent care of me while I waited for approval of the repair. Took 2.5 hours,but he kept me posted. I happen to know the guys in the P Devin took excellent care of me while I waited for approval of the repair. Took 2.5 hours,but he kept me posted. I happen to know the guys in the Parts Dept, they also made sure I was comfortable waiting as well. Ed even got water for my service dog Remington. Warranty work was approved and work was completed and we were on our way home. Spending the whole day at the dealership wasn't terrible. More
by LEECAROLSPALLA
Other Employees Tagged: Daniel Barry, Brandon Drake, Devin Gillespie
August 12, 2024
Friendly people. my advisor Ryan was attentive and helpful overall great reliable service even if you don't drive a kia my advisor Ryan was attentive and helpful overall great reliable service even if you don't drive a kia More
by Bourdonstacey
Other Employees Tagged: Dave Bushnell, Daniel Barry, Tony Bower, MELISSA TEACHMAN, Brandon Drake, Devin Gillespie, Steven Caron, Keith Kent, Marra Lam , Ryan Driver
August 09, 2024
Devin is awesome. Keeps me informed while I'm there how things are going on the service of my Seltos. Staff is always friendly. Guys in the Parts department are awes Keeps me informed while I'm there how things are going on the service of my Seltos. Staff is always friendly. Guys in the Parts department are awesome, Ed, Daniel and Brandon always make Remington and I feel welcomed while we're waiting. More
by LEECAROLSPALLA
Other Employees Tagged: Daniel Barry, Brandon Drake, Devin Gillespie
January 28, 2024
Great service and Steven Caron is a very polite and explains every detail that’s going on with your car. Very very pleased! explains every detail that’s going on with your car. Very very pleased! More
by ruby07251965
Other Employees Tagged: Daniel Barry, Stacey Bourdon, Brandon Drake, Steven Caron, Bobbi-Jo Jacobowitz
January 16, 2024
All went well. No problems. Staff was friendly and competent. Would use again. Car was washed, no charge. No problems. Staff was friendly and competent. Would use again. Car was washed, no charge. More
by SHEILASBAKING
Other Employees Tagged: Daniel Barry, Brandon Drake
November 21, 2023
Dealership was very helpful understanding exactly what we were looking for and didn't pressure us at any time during our experience ! were looking for and didn't pressure us at any time during our experience ! More
by msasada8
Other Employees Tagged: Christopher Westfall, Darien Griffin
September 14, 2023
steve went above and beyond to help me out could of not been more helpful been more helpful More
by tcrowleys
Other Employees Tagged: MELISSA TEACHMAN, Steven Caron , Rhonda Boehmer
August 08, 2023
It's always a pleasure to deal with Devin. He makes sure my service dog and I are comfortable or needs anything while waiting. Staff is friendly and helpful. He makes sure my service dog and I are comfortable or needs anything while waiting. Staff is friendly and helpful. More
by LEECAROLSPALLA
Other Employees Tagged: TIMMY TORRES, Daniel Barry, Brandon Drake, Devin Gillespie
