Ed Donovan

Received email 01/30/2023 stating the 2023 Ford Maverick Lariat Hybrid has arrived. went to dealership on 01/31/2023 to see Maverick and to go over financials. After several hours I received the keys and of Lariat Hybrid has arrived. went to dealership on 01/31/2023 to see Maverick and to go over financials. After several hours I received the keys and off I went. I originally ordered on 11/12/2021. It got rolled over to a 2023 on 09/16/2022. I have ordered previously from Gervais, and I can say that they have always been straight forward, no games. So, if you need a Ford got to Gervais Ford. Also, i have had my vehicles serviced here and again top-notch service, no surprises. More

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Picked up my 2021 Bronco Wildtrak Sasquatch a week ago and couldn't be happier. This was a dealer mannequin and came very well equipped. Many dealers across the country are significantly marking this up t and couldn't be happier. This was a dealer mannequin and came very well equipped. Many dealers across the country are significantly marking this up to take advantage of the huge demand, but Gervais didn't do that. This is my 2nd vehicle from them, I had a 2018 F150 Limited and they treated me right with that as well. If you're in the area and want to deal with a Family Owned Dealership that still takes customer service seriously, go see the team at Gervais Ford in Ayer, MA. Can't wait to see the Lightnings start hitting the lot!! More

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After being hounded by 4 other dealerships it was such a pleasure to deal with Ed on Saturday afternoon and then John on the following Monday. The respect and level of professionalism was an absolute welcom pleasure to deal with Ed on Saturday afternoon and then John on the following Monday. The respect and level of professionalism was an absolute welcome. The best way to describe is Old School and in this day and age of tweets and emails and social media yo be welcome with a firm handshake, an understanding ear and leaving with the vehicle one both of our terms was welcome. Thank you for a great experience. More

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My wife and I are extremely pleased with our experience at Gervais Ford. Ed and John were friendly, knowledgeable, patient and thorough. From internet inquiry to Truck pick-up was a couple of business da at Gervais Ford. Ed and John were friendly, knowledgeable, patient and thorough. From internet inquiry to Truck pick-up was a couple of business days. The vehicle quote was good, the trade-in allowance was higher than expected, and the finance rate was excellent. We love the Truck [F-150]! We will recommend Gervais to anyone that will listen. More

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My salesperson Lance did an amazing job getting me the exact car I wanted! Everyone, from financing to the managers did everything the could to help me and answered all my questions. It was a great experi exact car I wanted! Everyone, from financing to the managers did everything the could to help me and answered all my questions. It was a great experience! More

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My Wife and I were extremely happy with our experience. Kevin and Ed were fantastic. Bill Adamson was extremely knowledgeable. We got a great deal. Kevin and Ed were fantastic. Bill Adamson was extremely knowledgeable. We got a great deal. More

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From the initiation of my discussions with Bill, to delivery of my new F150 Platinum was less than 24 hours and was literally nearly effortless. It probably would have been shorter had I not kept talki delivery of my new F150 Platinum was less than 24 hours and was literally nearly effortless. It probably would have been shorter had I not kept talking to Bill about his prior career, the founder of Gervais Ford (memorials on the wall of the showroom) and just life overall. Shame on me for enjoying the process a bit too much! More

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Very thoughtful and efficient team at Gervais. Service and Sales groups have always been very helpful and easy to deal with. I found the paperwork involved to be manageable. When leasing an F150 the sal and Sales groups have always been very helpful and easy to deal with. I found the paperwork involved to be manageable. When leasing an F150 the sales team kept in touch with me to make sure I was hooked up with the color of vehicle I wanted. All around great. More

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Im so glad I went to Gervais Ford. They gave me a great deal and were very nice. Thank you Gervais Ford. I’ll definitely recommend you guys deal and were very nice. Thank you Gervais Ford. I’ll definitely recommend you guys More

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New car purchase with trade-in My recent purchase from Gervais Ford was Great! I found a car I liked and contacted Ed Donovan and he put together a quote and we finalized the deal. My recent purchase from Gervais Ford was Great! I found a car I liked and contacted Ed Donovan and he put together a quote and we finalized the deal. Mark Fermanian and the rest of that staff that handled the finances were great as well. Mark took me through a tour of all the bells and whistles and I was on my way. All, much appreciated service. John More

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