Ed Chen | Page 8

I would like to thank everyone at Quality Subaru- Wallingford. My family have purchased / or leased 10 Subaru vehicles over time. The last 7 have been from your dealership. The sales/service/parts Wallingford. My family have purchased / or leased 10 Subaru vehicles over time. The last 7 have been from your dealership. The sales/service/parts are always extremely helpful with any questions, concerns, or even last minute switching of auto purchases. I will not go to any other dealer for any other brand of car in the foreseeable future. Thank you Joe for choosing such a great staff, and the Air Force Hat. More

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Tony was very professional and knowledgeable about my 2020 Forester, which I just love! He was awesome to work with. He has answered all my questions that I have had so far...I am sure I will have more 2020 Forester, which I just love! He was awesome to work with. He has answered all my questions that I have had so far...I am sure I will have more LOL Tony has followed up with phone calls to see how it was going. I will certainly recommend him to friends! More

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Thus far extremely pleased, Hope it continues! We desired a newer used, short wheel base vehicle, with large carry space capacity. Subaru was highly recommended by many as a better all-around, econ We desired a newer used, short wheel base vehicle, with large carry space capacity. Subaru was highly recommended by many as a better all-around, economical longevity, high safety feature, decently riding vehicle, with secure handling in inclement weather conditions. Miroslaw was our initial contact and was very helpful in making sure we were comfortable in our decision making. We've had our 2017 Forester only a couple of weeks, and if what we've experienced in that short time continues in the future with the people at Quality in Wallingford, we'll have made an excellent choice in both product and service! LMHJ More

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Great buying experience-Quality Subaru has earned my trust It's been a while since I purchased a car. Once I decided on a Subaru I checked with nearby dealerships. I decided on Quality Subaru after meeting w It's been a while since I purchased a car. Once I decided on a Subaru I checked with nearby dealerships. I decided on Quality Subaru after meeting with Tony Oliva. Tony is an experienced and knowledgeable sales person. My car buying experience was pleasant and painless. Tony listened and guided me through various options and together we came to the right purchase for me. He is very personable, patient and goes above and beyond. I purchased a 2020 Forester which was beautifully detailed, ready and waiting as promised. Thank you Tony for a great experience! Thank you also to Ed Chen for the smooth and efficient finance process, wow! Quality Subaru has earned my trust and I confidently recommend Tony, Ed and Quality Subaru. More

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Great dealership with very friendly sales and finance I purchased a 2016 Subaru Crosstrek Limited about two weeks ago. I came in wanting to look at one specific car. I previously have been in many other S I purchased a 2016 Subaru Crosstrek Limited about two weeks ago. I came in wanting to look at one specific car. I previously have been in many other Subaru Dealerships in CT to look for a Crosstrek. This is definitely the best dealership with the friendliest employees. The car was clean and buffed out when I arrived to pick the car up. Chas Miller was extremely friendly and very knowledgeable. I went in knowing that I wanted a Crosstrek but he helped me make my ultimate decision that day. He made the experience smooth and quick. Chad Esposito did an amazing job as well. There were a few scratches on the car which was not noticeable in the pictures. However, he was very patient and very helpful. He offered to have someone fix the scratches on the car which shows how above and beyond he was on customer satisfaction. Lastly, Ed Chen was helpful with finance. As a first-time buyer he was very patient. He explained everything throughly and advised on warranty. I did end up getting the warranty which I am glad about that. Overall, all three employees did an amazing job. In the future, I will definitely come back for business and I recommend this dealer to anyone who is interested in purchasing a car. More

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Above & Beyond Tony was an excellent Sales person.I was looking to purchase a Crosstrek and he went above & beyond to get me behind the wheel,Upon delivery of my veh Tony was an excellent Sales person.I was looking to purchase a Crosstrek and he went above & beyond to get me behind the wheel,Upon delivery of my vehicle,Tony made sure he went through the different functions that were equipped .Unlike any other Sales person I have dealt with in the past he sincerly cared about that I had a superior buying experience,complete with a Thank you note ,celebratory cocktail and follow phone calls.Thank you Tony for inviting me into the Subaru Family and making my buying experience Great. Respectfully , Cindy Mauro More

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Enjoyed my experience at Quality Subaru. Worked with consultant Steven Canada who assisted me in buying my new car. He was very knowledgeable, friendly and had a non pushy style. Returned my calls and a consultant Steven Canada who assisted me in buying my new car. He was very knowledgeable, friendly and had a non pushy style. Returned my calls and answered all my questions. The Financial manager was also excellent. More

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Quality Subaru is like family We just picked up our second Subaru vehicle from Quality Subaru. Everyone on the Quality Team made the experience of returning our first vehicle, choo We just picked up our second Subaru vehicle from Quality Subaru. Everyone on the Quality Team made the experience of returning our first vehicle, choosing our new vehicle, etc. as easy as possible. In the 3 years we had our first Subaru (2017 Crosstrek) I had only positive experiences with Quality Subaru and cannot imagine going anywhere else for a car in the future. They truly work as a team and they go above and beyond for their customers in every way. More

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Flawless Experience I went to the dealer a little over a month ago since I was ending my lease soon and wanted to branch away from Mazda. I did my research and wanted to I went to the dealer a little over a month ago since I was ending my lease soon and wanted to branch away from Mazda. I did my research and wanted to see the Forester Sport and the Outback Onyx edition. I walked the lot a bit before Steve Canada came out and introduced himself to me and my fiance. I told him what I was looking for and he knew right away that I wasn't planning on buying that day. Yet, he went out of his way to pull out both cars so I could sit in and look over them. Steve explained all the features in each car and answered all of my questions. I left not feeling pressured into anything but open to switching companies after spending 9 years with Mazda. Skip ahead a month and he called me back and we scheduled an appointment to try and work out a deal. We priced out both cars to see which would be better for me financially. I would have been happy with either car but the Outback Onyx edition was way out of my price range so I went with the Forester Sport. Ed and Steve made the paperwork process quick, painless and easy. While going through the paperwork, Steve brought up the Simoniz option which I highly recommend! I also highly recommend the maintenance package option because it pays for itself and you get $500 loyalty towards your next lease. It's only been a week but all in all I am immensely happy with leasing my 2020 Forester Sport! My transition from Mazda to Subaru was seamless thanks to Steve and Ed. I couldn't have asked for a better salesmen. Steve was very personable, knowledgeable about the products and truly a joy to be around. If you're looking for a vehicle, definitely check out Subaru in Wallingford and ask for Steve Canada! More

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Quality Experience It was a real pleasure to deal with Tony Oliva . There was no evidence of a pressure sale as he was courteous and totally helpful throughout the sale It was a real pleasure to deal with Tony Oliva . There was no evidence of a pressure sale as he was courteous and totally helpful throughout the sale. He was honest in answering my questions and very emphatic about seeing us anytime if we had questions. Disregarding the horror stories about car salesmen, I will definitely recommend Tony to any of my friends looking for a car. More

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