Ed Chen | Page 32

Excellent,service. Great experience dealing with Ralph Aguino,Ed Chen who took the time to answer All my questions,orienting me with leasing process and vehicle functio Great experience dealing with Ralph Aguino,Ed Chen who took the time to answer All my questions,orienting me with leasing process and vehicle functions. More

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Very happy All personnel were helpful and knowledgeable. Showroom, car lot, and service area were all neat, clean and well maintained. Selection of vehicles was All personnel were helpful and knowledgeable. Showroom, car lot, and service area were all neat, clean and well maintained. Selection of vehicles was sufficient. There was the offer to find the vehicle of choice at another dealership if not on their lot. More

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Car purchase and recall service All staff were friendly and knowledgable of the vehicle, explaining all features of the car thoroughly, I never felt rushed or pressured in my decisio All staff were friendly and knowledgable of the vehicle, explaining all features of the car thoroughly, I never felt rushed or pressured in my decision making process. They all considered my personal and financial needs and worked with me to stay with in my budget requirements. More

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Great staff Great dealership. Very helpful and I left with a great car. Couldn't be happier. Would recommend this dealer to everyone. Chris Carey in sales was ver Great dealership. Very helpful and I left with a great car. Couldn't be happier. Would recommend this dealer to everyone. Chris Carey in sales was very helpful and the reason I left with such a great Subaru. More

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Quick and easy. The quickest and easiest "car-buying" experience ever. No pressure,everything was explained clearly. Ralph knew exactly what I was looking for the The quickest and easiest "car-buying" experience ever. No pressure,everything was explained clearly. Ralph knew exactly what I was looking for the minute I walked in the door. More

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A pleasure.. All the staff were very nice. Nicholas Hammond helped make my experience in buying my first Subaru a great experience! He is very knowledgable, helpful, kind, and patient. He made Nicholas Hammond helped make my experience in buying my first Subaru a great experience! He is very knowledgable, helpful, kind, and patient. He made every effort to make sure my buying experience was a smooth transaction. Always making sure I was competely satisfied from start to finish. I would highly recommend him to anyone who is shopping for their next Subaru. They won't be disappointed! More

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My first Subaru I was very nervous and hesitant to go car shopping, but the staff at Quality Subaru was outstanding. Nick Hammond was very helpful and patient. He was I was very nervous and hesitant to go car shopping, but the staff at Quality Subaru was outstanding. Nick Hammond was very helpful and patient. He was very thorough and has a good understanding of their vehicles and always made sure I was satisfied at every step. Nick was very informative and made everything relatable. I expected that my car buying experience would be stressful and complicated, however this was not the case, it was all very smooth and hassle free. I love my new Legacy. Quality Subaru has earned my trust and I will steer anyone looking for a car towards their direction! More

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3rd Subaru from Quality We just bought our 3rd Subaru from Quality. Nick was kind and helpful in giving us the information that we needed. Also, Ed was easy to work with a We just bought our 3rd Subaru from Quality. Nick was kind and helpful in giving us the information that we needed. Also, Ed was easy to work with and gave us some great information. They were both patient and thorough, and we appreciate the time they spent with us. We were incredibly happy, and we love the Forester that we bought! More

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My 5th Subaru with Ralph & Ed! I just picked up my 5th Subaru with Ralph & Ed. I knew them when they were at Mitchell. (Just before my last vehicle transaction, I found out they wer I just picked up my 5th Subaru with Ralph & Ed. I knew them when they were at Mitchell. (Just before my last vehicle transaction, I found out they were both at Quality so I sought them out and drove from Avon to Wallingford to lease again from them.) Ralph clearly knows his cars, as do other people with his experience in the business. I made an appointment on a Saturday and let him know my lease was up. What won me over (and will continue to) is the honesty the lack of playing games - with both Ralph and Ed. I don't particularly like going "car shopping" and really don't like feeling as though I'm being taken advantage of. I don't have to worry about that with Ralph or Ed. I feel like Ralph has my back, so much that I avoided the dealer 5 minutes from from house and even passed by another on my journey to him! In the end, I knew my objectives, so I didn't have to hem and haw too much over different models and options. From the start of appointment to the time I drove away, just 3.5 hours went by. (Not bad for a car dealership - and I came prepared with a book and a drink.) I will be looking again for them in 3.5 years! More

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great experience! Nick was very helpful in going through all my options. He gave me a very detailed overview of the car before test driving it and really sold me on al Nick was very helpful in going through all my options. He gave me a very detailed overview of the car before test driving it and really sold me on all the great thing the Legacy has to offer. I could tell that he really took pride in his job and really knew a lot about the car. Ed was very great on going through all my finance options and did not pressure me into buying extra things. More

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