Dealership Experience
14 yrs, 1 mo
Industry Experience
29 yrs, 10 mos
495 Reviews
Write a Review495 Reviews of Ed Chen
March 06, 2019
Love this dealership! This is my second time getting a vehicle through Quality Subaru and they did not disappoint. I came in with a complicated situation and a tight budget This is my second time getting a vehicle through Quality Subaru and they did not disappoint. I came in with a complicated situation and a tight budget but they were able to get me into the vehicle I wanted. Steve was great to work with - no pressure but gave me all the info I needed. More
Other Employees Tagged: Mike Ward , Steve Canada
March 04, 2019
All Around Great Experience Purchased a 2019 Forester from Quality and found it to be a very simple, pleasant experience. From sales agent Steve Canada, to Manager Jack Blanchar Purchased a 2019 Forester from Quality and found it to be a very simple, pleasant experience. From sales agent Steve Canada, to Manager Jack Blanchard and Finance's Ed Chen, it was a seamless process to purchase the car I was looking for. I didn't feel the extra pressure i found when purchasing my last car (a Toyota). Very happy so far. More
Other Employees Tagged: Jack Blanchard , Steve Canada
February 12, 2019
An excellent experience Came to Quality Subaru on the recommendation of my mother, who had purchased her previous 2 cars here. Jason was SO helpful, working with my tight bu Came to Quality Subaru on the recommendation of my mother, who had purchased her previous 2 cars here. Jason was SO helpful, working with my tight budget, but still finding a vehicle that fit what I could pay along with still providing the features (cab height, snow safety, etc) I need. Can't recommend Jason and Quality Subaru enough! More
Other Employees Tagged: Jason JARKES
February 09, 2019
All-around WONDERFUL experience! I have been a Quality Subaru service customer in the past and was very pleased with my experience. When my 20-year-old Subaru had to be retired, I kne I have been a Quality Subaru service customer in the past and was very pleased with my experience. When my 20-year-old Subaru had to be retired, I knew I wanted to buy my new car from Quality. Every single person that my family and I worked with was phenomenal. They all went out of their way to be helpful and were very thorough, timely, and considerate. Brendan was very kind, enthusiastic, attentive, and provided excellent explanations and gave me all of the details that I needed to make informed decisions. Simply excellent! More
Other Employees Tagged: Mike Ward, Ann Brooks , Paul Honious, BRENDAN MURPHY
January 31, 2019
Steve Canada Steve has a great future in automobile sales. At no time did he try to xxxxxxxx me by claiming knowledge he didn't have. Instead he went to get the a Steve has a great future in automobile sales. At no time did he try to xxxxxxxx me by claiming knowledge he didn't have. Instead he went to get the answer to my questions. Overall it was a good sales experience and I would recommend Quality Subaru. Now, if my after-sales experience is as good as the purchase experience, all will be well. I did also like the coffee machine. I had very little exposure to Mike Ward and cannot express an opinion on this gentleman. More
Other Employees Tagged: Mike Ward , Steve Canada
January 29, 2019
great Dealership We were already sold on the Subaru brand, but we needed to find the right model, and the right price for us. Mike Mazek helped us to find the right m We were already sold on the Subaru brand, but we needed to find the right model, and the right price for us. Mike Mazek helped us to find the right model, and Jason Jarkes help us to fully understand all of the bells and whistles. We will recommend Quality Subaru to our friends More
Other Employees Tagged: Jason JARKES, Miroslaw "Mike" Mazek
January 28, 2019
Subaru Forester 2019 Limited Went to dealership to look at the Forester 2019's. Met Steve who is one of the salesmen. He was very courteous, diligent, and not pushy to have me buy Went to dealership to look at the Forester 2019's. Met Steve who is one of the salesmen. He was very courteous, diligent, and not pushy to have me buy one or another quickly. This is our 2nd car we have bought from Quality Subaru. The Owner, Joe, is a great guy and I love to talk to him about things. Just a great experience and highly recommend them to anyone. More
Other Employees Tagged: Steve Canada
January 22, 2019
All Around Satisfaction Wanted to support a local business but also a dealership that wasn't pushy in any way. Came in originally in September 2018 to see what was available Wanted to support a local business but also a dealership that wasn't pushy in any way. Came in originally in September 2018 to see what was available and to test drive a vehicle, but said we weren't going to be serious until after the 1st of the year. Despite this, we were treated with as much time we wanted to have the features of the models explained. It was as if Jason Jarkes was just letting the quality and product of a Subaru speak for itself without any hard sales pitch. At no time were there follow up phone calls or e-mails from him. In January we were serious about purchasing a car, and we made an appointment to see Jason. He had to call us twice to reschedule the appointments due to illness and offered to have us meet with another salesperson. But we said no because of the previous good experience we had with him. Long story short, we are the proud owners of a 2019 Forester. We picked the car up today (01/22/2019). We were with both Ed Chen and Jason for 3 hours where they patiently explained all aspects of the sale and operation of the car with great patience and personal warmth. We would certainly look into buying another Subaru from them in the future for another replacement car. More
Other Employees Tagged: Jason JARKES
January 15, 2019
Thanks Nicholas Hammond at Quality Subaru I highly recommend Nicholas Hammond at the newly remodeled,Quality Subaru. He was professional, courteous, knowledgeable and did a great job in all re I highly recommend Nicholas Hammond at the newly remodeled,Quality Subaru. He was professional, courteous, knowledgeable and did a great job in all respects. My wife and I will be back again for our next new car. Thanks Quality Subaru! More
Other Employees Tagged: Ann Brooks , Nicholas Hammond
January 14, 2019
Jason is the best I was in a very tough situation, after my car had been totaled. I went in and saw Jason Jarkes, and he helped me find a car that worked within my bud I was in a very tough situation, after my car had been totaled. I went in and saw Jason Jarkes, and he helped me find a car that worked within my budget. He never pushed me unnecessarily to buy a car that I was not able to afford. And then once we decided on the car he helped me through every step of the process. I want to stress again how Jason was never pushy, and never tried to sell me something that I was not looking for, and honestly that was the best part of this entire experience. This is my 2nd car from this dealership, and my first one from Jason. I would go back again to him anytime. More
Other Employees Tagged: Jason JARKES
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