Ed Chen | Page 10

A very good experience buying a used vehicle Jason gave us a great seamless approach in purchasing our 2017 Forester. We would highly recommend Jason and Quality Subaru to our friends. Jason was Jason gave us a great seamless approach in purchasing our 2017 Forester. We would highly recommend Jason and Quality Subaru to our friends. Jason was very thorough in going through all the bells and whistles of our new car. Both Jason and Ed Chen made us feel confident that our purchase of the 2017 Forester was the right choice. Facebook question below: Please don't take this as a negative, but I am not comfortable using Facebook. More

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Nice environment dealer. Salesman is knowledgeable with the car. Handles the customer in a very polite manner. Dealer has a place where kids can hang out. Good job Steve! the car. Handles the customer in a very polite manner. Dealer has a place where kids can hang out. Good job Steve! More

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Stress free, Hassle free transaction Had a very nice and easy transaction at Quality Subaru... Steve Canada went above and beyond to make this transaction happen.Stress free ,hassle free, Had a very nice and easy transaction at Quality Subaru... Steve Canada went above and beyond to make this transaction happen.Stress free ,hassle free, no pressure... will definitely recommend. More

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Respect / Knowledge / Courtesy From the time we walked on the lot until we drove our new car home it was the best all around Dealership visit. We were greeted by a young sales man From the time we walked on the lot until we drove our new car home it was the best all around Dealership visit. We were greeted by a young sales man no pressure not pushy just nonchalant with all the information that we needed on the car we were looking to purchase. We took the car for a test drive and knew immediately that this was the car that we would be purchasing for ourselves. Only one problem, this was the only Onyx on the lot and it was already spoken for, so this meant the search was on for one for us. Within just a few days we received a call that they had one for us, and the rest is history since we drove ours off the lot just last week. :) Thanks so much Steve and Mike..... More

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Outstanding Experience !!! Our experience from start to finish was wonderful. Everyone was incredibly kind, knowledgeable, and patient. Brendan Murphy was the best sales person Our experience from start to finish was wonderful. Everyone was incredibly kind, knowledgeable, and patient. Brendan Murphy was the best sales person we have ever had. I would highly recommend this dealership and Brendan to anyone car shopping. Best part, after visiting other dealerships where as a woman I was treated in a less then favorable manner, it was refreshing to work with Brendan and the Subaru team who clearly appreciate and value all customers. From the moment you step in the door everyone goes above and beyond. If you are looking to purchase a new or used car I would definitely make Quality Subaru Wallingford your first stop! More

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Best Experience ever!! It was a "great" experience working with this dealership. The building was beautiful and the salesman was "terrific". He was friendly, nice and patien It was a "great" experience working with this dealership. The building was beautiful and the salesman was "terrific". He was friendly, nice and patient with me. He was very helpful answering all my questions about all the new technology that is in this car and that I have never had before driving a 1998 Buick. It could not have been any better, I would send anyone there and I would recommend Jason. More

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The best dealership experience ever My husband and I visited a Subaru dealership near us on the shoreline fully prepared to buy a used Outback from them. The sales staff we dealt with th My husband and I visited a Subaru dealership near us on the shoreline fully prepared to buy a used Outback from them. The sales staff we dealt with there could not have been more useless. When we test drove a car, there was zero explanation of its features. When the car we thought might work turned out to be too expensive, they basically shrugged and made no attempt to work with us to figure out one that would. So we researched their supposed inventory on our own and found another possibility; when we arrived to see it, no one could locate it or tell us when it might show up. Then a friend recommended Quality... a much longer drive from us, so I called first to speak to a manager (not wanting to waste any more time with useless salespeople--my old car was on its last legs and we were about to take a long road trip, so time was of the essence). I explained what we were looking for and he quickly identified a NEW vehicle that fit the bill, both in features and in price--something we hadn't thought we could afford but that no one at the first dealership had ever suggested. With my husband under the weather that week, Tony Oliva walked me through the buying process like an old friend. He was knowledgeable, thorough, patient, honest, kind and entirely professional. You have no idea how much there is to a Subaru until you've spent an hour with Tony! Still, there is no hard sell here: Subarus are selling themselves these days, and definitely hold their value, so the sales staff in many dealerships can obviously coast. This dealership, however, goes to great lengths to make its customers feel at home, both in house and in their cars. It's clear that they want to establish a relationship with their customers for the long haul, by being invested in making sure those customers are happy--and comfortable--with their initial purchase. This is not only our first Subaru; it's also the first time I can say that I respect the dealership and its staff. Altogether a satisfying experience! More

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Polite, knowledgeable and excellent service My experience purchasing a used car was pleasant by the helpful and knowledgeable service of Steve Canada. He was professional and made the process My experience purchasing a used car was pleasant by the helpful and knowledgeable service of Steve Canada. He was professional and made the process very easy for us and answered all our questions and concerns. More

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first time buying a subaru we told Jason what we wanted and he had what we wanted ,he didn't push us in a direction we didn't want to go. we were there for a couple hours and ti we told Jason what we wanted and he had what we wanted ,he didn't push us in a direction we didn't want to go. we were there for a couple hours and time just flew by. when i get another car i will try to go back to Jason and quality Subaru. More

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Easy, efficient, personable Having bought cars from many dealers over 40 yrs, this ranked as one of my best experiences. Steve Canada, salesman, listened to my needs and was abl Having bought cars from many dealers over 40 yrs, this ranked as one of my best experiences. Steve Canada, salesman, listened to my needs and was able to move me through the process easily and efficiently. All my questions were answered. The facility is top notch. I highly recommend this dealership. More

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