Ebenezer Arthur

I was in the market for a vehicle and was recommended to go see Mark Taylor at Heritage from my brother Parker. He said go see Mark Taylor because he is the best. Mark and the team were very friendly, knowl go see Mark Taylor at Heritage from my brother Parker. He said go see Mark Taylor because he is the best. Mark and the team were very friendly, knowledgeable, and helpful. The staff was very patient, answered all my questions regarding the EV. Even though it wasn't my first choice, Calvin provided expert advice on the vehicle. Most of all, the customer service that I received from Mark was amazing. He stayed late to make sure I knew how to work everything on my EV and even called me 2 times later in the week to make sure I was still happy with my purchase, and didn't have any more questions. If I'm ever in the market or know someone who is looking for a car, I will send them to Mark and the team. More

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Shay was great thanks I’m very happy with my purchase I will be back for my next purchase . will be back for my next purchase . More

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Shaun was very helpful with the whole process were very happy we purchase all our cars from. Heritage thanks again a in Shaun-. happy we purchase all our cars from. Heritage thanks again a in Shaun-. More

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Do your research and you will agree, Hertitage Automotive Group is the place you need to purchase your next vehicle. I found Heritage Toyota in 2015, and since that time I made additional purchase from Hert Group is the place you need to purchase your next vehicle. I found Heritage Toyota in 2015, and since that time I made additional purchase from Hertiage VW, Mazda, and now Chevrolet/Buick in Owings Mills. What a great team at each of these locations. For my most recent purchase, it was between the CX-30 and the Buick Encore GX after extensive research of multiple small SUV’s. The Mazda in my opinion is showing its age. While a good car, I found the Buick Encore GX to have more features and better looks of a more modern vehicle. I usually do not buy turbos, but after my research I found that the 1.3ltr was recognized by Wards Auto in 2021 as one of the top 10 best engines and propulsion systems, that pushed me to now do my own test drive. I’m glad I did! The 9 speed automatic shifted with ease, and did not hunt for the right gear. The engine performance was smooth and had efficient horsepower for this SUV. This is a great small modern looking sporty SUV! Now let me tell you about the team at Heritage Buick. I reached out to John Holliday (GM) and within 10 minutes set me up with an appointment the same day so I could do a test drive with Jerome Nelson. Jerome was great at explaining all the features and helped me with all the functions of the Encore GX. He was as personable and professional and a pleasure to work with. To make the experience even more memorable, Jordan Biniak (SM) introduced himself and wanted to know what they needed to do to make a deal. This team really went the extra mile to make sure I was satisfied with deal and were friendly and professional throughout the entire transaction. No matter where you live, if you are looking for a new Chevy or Buick, come here to Heritage in Ownings Mills! They are transparent, no hidden fees, and don’t waste your time a play numbers games. They work hard to earn your business, and they do not act like they are doing you a favor by selling you a car. They are awesome. More

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Ben , Calvin and Ebenezer took care of me start to finish. I would recommend friends and family to them if they are looking for a car. They made everything easily and was very honest during the purcha finish. I would recommend friends and family to them if they are looking for a car. They made everything easily and was very honest during the purchase which I appreciate. I would return back to see them at anytime. More

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Good service Brought car directky to me so I would not ga e yo travel. Good pricing. Thank you not ga e yo travel. Good pricing. Thank you More

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Thank you for getting the price I needed and for delivering the car directly to me. delivering the car directly to me. More

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Ben gave us a great deal and made the process super smooth. Next time we need a car, we're definitely going back to him. smooth. Next time we need a car, we're definitely going back to him. More

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Jerome was incredibly knowledgeable and incredibly helpful in assisting me in finding the perfect truck. Calvin Woody was also incredibly helpful in making sure the entire transaction went super smoot helpful in assisting me in finding the perfect truck. Calvin Woody was also incredibly helpful in making sure the entire transaction went super smooth. Mr Arthur, the finance manager was knowledge and efficient! Thanks again!! More

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I had a great car buying experience . My sales consultant was Jerome Nelson. Jerome is the very best anyone could ask for in a salesperson. We buy all our cars from Jerome. My sales consultant was Jerome Nelson. Jerome is the very best anyone could ask for in a salesperson. We buy all our cars from Jerome. More

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