Easton Howard
Easton Howard at Fred Anderson Chevrolet Buick GMC Cadillac
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Easton Howard

Service Lane Advisor

Fred Anderson Chevrolet Buick GMC Cadillac

14000 E Wade Hampton Blvd
Greer, SC 29651

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4.6
217 Reviews
4.6

217 Reviews

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217 Reviews of Easton Howard

November 11, 2024

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Employee Rating

Have had my vehicles serviced numerous times and also had some minor work done by the body shop. So far, everything has gone well. Thanks! More

by Jazzer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adam

Nov 23, 2024

Fred Anderson Chevrolet Buick GMC Cadillac responded

Thank you for your review! We're glad to hear that your service and body shop experiences have gone smoothly. We appreciate your continued trust in us and look forward to assisting you with any future needs!

October 20, 2024

Dealership Rating
Employee Rating

The service was good and the waiting area was great . This the 2nd time we have been there . Good job was done by all! More

by Buck
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Nov 02, 2024

Fred Anderson Chevrolet Buick GMC Cadillac responded

Hi Buck! Thank you for your feedback! We’re glad to hear that you had a good experience with our service and enjoyed the waiting area. It’s great to know this was your second visit, and we appreciate your continued support. If you need anything else, feel free to reach out. Have a wonderful day!

September 15, 2024

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I own a 2014 Honda Pilot. I’ve always taken it to Dock Brooks for service since I’ve owned it and they do an exceptional job with customer service and service on the vehicle, More

by Lrsmith1271@gmail. Com
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No
Sep 16, 2024

Fred Anderson Chevrolet Buick GMC Cadillac responded

I am sorry you had less than a five star visit to our dealership. I would love to speak with you more about this when you have time. My direct number is 864-404-9809 Zack Moran

March 26, 2023

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I brought my car in on Feb. 21 to have my car serviced. I didn’t get my car back until March 4 when I decided to come get it. I don’t know what they did to it or why it took so l More

by Ruby
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No

Other Employees Tagged: Ashley

Mar 27, 2023

Fred Anderson Chevrolet Buick GMC Cadillac responded

Good morning. Thank you for the recent feed back. I am sorry about the lack of communication it appears you had while your vehicle was here for service. We strive for five star service with every customer and clearly let you down. I would like to speak with you more about this when you have a moment. My direct number is 864-879-7111 ext 1309 David Rocklein

Mar 28, 2023

Fred Anderson Chevrolet Buick GMC Cadillac responded

Ruby, thank you for bringing this to our attention. We would like to speak with you directly and get to the bottom of this situation. When you have a moment, please reach out to Zack Moran at (864) 743-0913.

March 25, 2023

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Employee Rating

Very informative and professional, polite with a strong sense of urgency and care. Constantly keeping the customer informed throughout the process. More

by jacksonlgrease
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Recommend Dealer
Yes
Mar 28, 2023

Fred Anderson Chevrolet Buick GMC Cadillac responded

Jacksonlgrease, we're happy to hear you had such a positive experience with our team here at Fred Anderson Cadillac! We hope you have a great day!

March 25, 2023

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Great service, friendly staff and comfortable waiting area. Handled my maintenance issues in timely fashion. More

by PAULGIELLA
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Recommend Dealer
Yes
Mar 28, 2023

Fred Anderson Chevrolet Buick GMC Cadillac responded

Paulgiella, thank you for your kind words and this wonderful review of Fred Anderson Cadillac! We always strive to provide top quality service to every guest, and we are pleased to hear that you enjoyed your experience!

March 24, 2023

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Employee Rating

A step was overlooked in the initial repair of my car when new intake manifold was put in place. A cover had warped when car overheated, and the oil plug was not properly inserted. The dealership accepte More

by MS.SILVERBELLE
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No

Other Employees Tagged: Adam - 5 ?

Mar 24, 2023

Fred Anderson Chevrolet Buick GMC Cadillac responded

Good morning. I am certainly sorry to hear about the recent concerns you had at our dealership. We strive for 5 star service with every customer and clearly let you down. I would like to speak with you more about this when you have a moment. My direct number is 864-879-7111 ext 1309 David Rocklein

March 24, 2023

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Employee Rating

Great service dept with very good customer service with very nice people that greet with very big smile More

by mikel.murphy49
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Zack Moran, Chris Gray, Howard Bush, David Rocklein, Terry Kitchens, Jim Pickett, Keith Payne , Cynthia Bailey, Clayton Suggs, James and Jerel Mosley

Mar 28, 2023

Fred Anderson Chevrolet Buick GMC Cadillac responded

Mikel.murphy49, we are so happy to read such a great review about Fred Anderson Cadillac! Until the next time we meet, take care!

March 23, 2023

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Employee Rating

Enjoy talking my car's there they treat you with respect get excellent excellent work and do excellent work and I love taking my car then try to treat you right you know all Mr Jones he's good also he speak More

by jj338946
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 26, 2023

Fred Anderson Chevrolet Buick GMC Cadillac responded

Hi Jj338946! We're so happy the team here at Fred Anderson Cadillac was able to help you out! Until the next time we meet, take care!

March 23, 2023

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Employee Rating

I bought a buick encore gx and since I bought it the time spent in the workshop is more than on the street driving it More

by Juan Alcantara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Mar 23, 2023

Fred Anderson Chevrolet Buick GMC Cadillac responded

Thank you for the recent feedback Mr. Alcantara. I am sorry to hear that your suv had to come back to the shop. It is my understanding that Clay is your service advisor and he put you in one of our cars to drive while we try to get the concern taken care of for you. Please reach out to me if I can help with anything. I do not believe we have ever spoke, but my direct number is 864-879-7111 ext 1301 Zack Moran

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