EJ Laux
EJ Laux at Wood Nissan Lee's Summit
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EJ Laux

Finance Director

Wood Nissan Lee's Summit

1025 SE Oldham Pkwy
Lee's Summit, MO 64081

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4.5
150 Reviews

Dealership Experience

2 yrs, 4 mos

Languages Spoken

English English

4.5

150 Reviews

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150 Reviews of EJ Laux

April 17, 2025

Dealership Rating
Employee Rating

LT was amazing he took his time with me answered every question I had made my experience very easy for me More

by melk42707
Sales Price Transparency
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Finance Experience
Recommend Dealer
Yes

April 17, 2025

Dealership Rating
Employee Rating

Good dealer, friendly and made the process easy. My only complaint is that I was told over the phone that my vehicle came with a warranty, when in reality that “warranty” is just an MBPI plan. Other More

by Anthny.txt
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ashley Foster

Apr 20, 2025

Wood Nissan Lee's Summit responded

Thank you for the kind words and for taking the time to share your experience! We’re glad to hear our team made the process smooth and enjoyable—friendly and easy is exactly what we aim for. We do want to apologize for the confusion around the warranty. You're absolutely right to expect clarity, and we’ll be reviewing this internally to make sure our communication is crystal clear moving forward. We truly appreciate your trust in us and are thrilled to hear you’d consider buying from Wood Nissan again. If there’s ever anything we can do to make things right or answer any lingering questions, don’t hesitate to reach out!

April 15, 2025

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The dealership was very helpful and offered great customer service they really want to help put you in the right vehicle and are very sincere More

by SARAJANE6453
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Ashley Foster, Steve Cobb

Apr 18, 2025

Wood Nissan Lee's Summit responded

Thank you so much! We truly believe finding the right vehicle should feel personal—not pressured—and it means a lot to hear that came through. Helping great people like you is what we love most about what we do. If you ever need anything down the road, we’ve got your back!

April 15, 2025

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Awesome to deal with. Bought online and they helped every way they could. I asked to send a video of it running and the inside. Rusty the salesman was great. Everyone that More

by teresaashmore11
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Apr 18, 2025

Wood Nissan Lee's Summit responded

Wow—thank you for the kind words! We're so glad to hear your experience was awesome from start to finish. Rusty will be thrilled to get the shoutout. We truly appreciate the recommendation—it means the world to us. If you ever need anything down the road, you know where to find us. Enjoy the ride!

April 03, 2025

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Shane is an excellent representative of Woods Motors, his leadership team top notch, and EJ in finance made it a great experience for my wife and I. A+ More

by Curt
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: JT Luginbill, Hunter Kellum

Apr 06, 2025

Wood Nissan Lee's Summit responded

Wow, what an A+ review! We’re thrilled to hear that Shane, his leadership team, and EJ in finance made your experience outstanding. Thank you for choosing Wood Motors—we truly appreciate your support!

March 30, 2025

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Employee Rating

Our purchase process was smooth and stress free. Our salesman, Rusty was the best and so easy going. More

by Aaron
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rusty

Apr 04, 2025

Wood Nissan Lee's Summit responded

That’s exactly what we love to hear! A smooth, stress-free experience is what we aim for, and we’re thrilled Rusty made it such a great one for you. We’ll be sure to pass along your kind words. Enjoy your new ride, and thanks for choosing us!

March 29, 2025

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Employee Rating

Dealer did not mention anything about $5000 down payment on top my $10000 down payment after we made a deal on a new 2025 Sentra. Also they advised free lifetime Warranty on any car, but the charge you $19 More

by 2025 Sentra
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Apr 04, 2025

Wood Nissan Lee's Summit responded

We’re sorry to hear that your experience didn’t meet expectations. Transparency is important to us, and we’d like to better understand what happened. Please reach out to 816-600-4000 so we can discuss this further and work toward a resolution. We appreciate your feedback and the opportunity to make things right.

March 29, 2025

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Employee Rating

Wood Nissan is always a pleasure to deal with. This was our 2nd purchase, there. After the first one we knew this is where we wanted our next one to be. More

by Monicakennedy95
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Dale Mercer

Apr 04, 2025

Wood Nissan Lee's Summit responded

Wow, repeat customers like you make our day! We're so grateful for your loyalty and thrilled that Wood Nissan continues to be your go-to dealership. Enjoy your new ride, and we’ll be here whenever you need us!

March 24, 2025

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I have been doing business with this Nissan dealership for at least 15 years. Always received courteous service . More

by Jose
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shaun

Mar 24, 2025

Jose responded

I have been doing business with this Nissan dealership for the last 15 years. They have an awesome Service Department.

March 20, 2025

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Employee Rating

They always get the job done, and make it easier by scheduling an appointment online:) More

by jc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jack Spence, Serik Davidson

Mar 23, 2025

Wood Nissan Lee's Summit responded

We’re so glad to hear that scheduling online made things easier for you! Our goal is to make every visit smooth and hassle-free. Thanks for your support—we look forward to serving you again!

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