EDWIN WARREN
EDWIN WARREN at Southern Ford
Refer Me

EDWIN WARREN

SERVICE ADVISOR

Southern Ford

12896 Jefferson Avenue
Newport News, VA 23608

Contact Me
4.8
156 Reviews
4.8

156 Reviews

Write a Review

156 Reviews of EDWIN WARREN

September 22, 2024

Dealership Rating
Employee Rating

Southern Ford's service department is excellent. Edwin, in particular, provided excellent service and was very helpful. More

by deborahcc504
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

September 20, 2024

Dealership Rating
Employee Rating

Prompt and gets everything done. I am willing to get all my cars serviced at this location. More

by ALONZAF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 20, 2024

Southern Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

September 17, 2024

Dealership Rating
Employee Rating

The customer service is incredible everyone there is knowledgeable and friendly. They went the extra distance to help me. I am very thankful for them. They made sure I had a nice and reliable vehicle. More

by greytim73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: JOE JENSEN, TRAVAE JEFFERSON

Sep 20, 2024

Southern Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

September 17, 2024

Dealership Rating
Employee Rating

Can never get the right person on the phone. ..VERY hard to communicate with staff and get info! What began as another very unpleasant and stressful experience with the service dept, turned into More

by TRAILHEAD18
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Sep 20, 2024

Southern Ford responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialvnf@drivingsouthern.com or respond directly to this message with the requested information. We hope to hear back from you soon.

September 16, 2024

Dealership Rating
Employee Rating

From the Service Advisors to the Sales Team and anyone in between, this dealership is by far one of, if not the best, dealership on the peninsula! More

by MLBENSTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

September 15, 2024

Dealership Rating
Employee Rating

Patient, honest, and very helpful. Everything was done within reasonable time thanks for all you do More

by smburston
Recommend Dealer
Yes

September 15, 2024

Dealership Rating
Employee Rating

Mr. Warren and the service department are absolutely amazing. Very professional and great communication updates on required/recommend maintenance. Extremely helpful answering my questions and ensuring t More

by padron33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: ALICIA CHAPMAN-JONES

September 14, 2024

Dealership Rating
Employee Rating

I like the fact, as a customer, that state inspections are free. Need to have more incentives. More

by haywoodcarmen3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: MAURICE BENSTON

September 14, 2024

Dealership Rating
Employee Rating

Text messages kept me informed about status of my repair. Also service agent Edwin was helpful More

by Aboo7
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

September 07, 2024

Dealership Rating
Employee Rating

I love southern ford the people who work there are very friendly and nice people I my 2 car from southern ford and I love it More

by BJDAVE31921
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
1
...

Dealership Inventory (231 Vehicles)

new 2023 Ford Transit-350 car, priced at $51,650
2023 Ford Transit-350
new
White exterior
Automatic
Rear-wheel Drive
new 2024 Ford Bronco Sport car, priced at $34,247
2024 Ford Bronco Sport
new
Azure Gray Metallic exterior
Automatic
Four-wheel Drive
new 2024 Ford Escape car, priced at $33,580
2024 Ford Escape
new
White Metallic exterior
Automatic
All-wheel Drive
new 2024 Ford Escape car, priced at $29,312
2024 Ford Escape
new
Oxford White exterior
Automatic
Front-wheel Drive
new 2024 Ford Mustang Mach-E car, priced at $51,000
2024 Ford Mustang Mach-E
new
Vapor Blue exterior
Automatic
All-wheel Drive
new 2024 Ford Escape car, priced at $29,312
2024 Ford Escape
new
Vapor Blue exterior
Automatic
Front-wheel Drive