156 Reviews
Write a Review156 Reviews of EDWIN WARREN
September 17, 2024
The customer service is incredible everyone there is knowledgeable and friendly. They went the extra distance to help me. I am very thankful for them. They made sure I had a nice and reliable vehicle. knowledgeable and friendly. They went the extra distance to help me. I am very thankful for them. They made sure I had a nice and reliable vehicle. More
Other Employees Tagged: JOE JENSEN, TRAVAE JEFFERSON
September 17, 2024
Can never get the right person on the phone. ..VERY hard to communicate with staff and get info! What began as another very unpleasant and stressful experience with the service dept, turned into ..VERY hard to communicate with staff and get info! What began as another very unpleasant and stressful experience with the service dept, turned into a very good thing... all credit goes to Edwin Warren! He went out of his way to turn my situation around- he focused on my issue throughout the day until resolution and seemed genuinely empathetic. Southern Ford has a lot of fine tuning to do on their processes in Service Dept as it concerns the customer experience! I so appreciated Edwin being my service advisor! More
September 16, 2024
From the Service Advisors to the Sales Team and anyone in between, this dealership is by far one of, if not the best, dealership on the peninsula! between, this dealership is by far one of, if not the best, dealership on the peninsula! More
Other Employees Tagged: JEFF DOBSON, ALICIA CHAPMAN-JONES, JON CONWAY, EDDIE MARSHALL, STEPHANIE SPANGLER, QUERIDA WILLIAMS, SCOTT MIKULEC, MAURICE BENSTON
September 15, 2024
Mr. Warren and the service department are absolutely amazing. Very professional and great communication updates on required/recommend maintenance. Extremely helpful answering my questions and ensuring t amazing. Very professional and great communication updates on required/recommend maintenance. Extremely helpful answering my questions and ensuring that all my service was done correctly. Thank you! More
Other Employees Tagged: ALICIA CHAPMAN-JONES
September 14, 2024
I like the fact, as a customer, that state inspections are free. Need to have more incentives. are free. Need to have more incentives. More
Other Employees Tagged: MAURICE BENSTON
September 07, 2024
I love southern ford the people who work there are very friendly and nice people I my 2 car from southern ford and I love it friendly and nice people I my 2 car from southern ford and I love it More
Other Employees Tagged: JEFF DOBSON, ALICIA CHAPMAN-JONES, JON CONWAY, EDDIE MARSHALL, STEPHANIE SPANGLER, QUERIDA WILLIAMS, SCOTT MIKULEC, MAURICE BENSTON