EDWIN WARREN

Edwin did an awesome job helping me get my truck inspected. After a bad experience at another local Ford dealer, it was good to have someone help me. After buying my Ford Truck out of state, I inspected. After a bad experience at another local Ford dealer, it was good to have someone help me. After buying my Ford Truck out of state, I’m looking for a home Ford dealer to service my truck going forward. More

by Ryan Hudson Verified Customer Verified Customer

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Edwin was courteous and professional. My appointment time was honored and the service seemed to be performed timely. My appointment time was honored and the service seemed to be performed timely. More

by COMPLIANCEGIRL Verified Customer Verified Customer

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Your system to schedule service is meaningless! My appointment only got me to see Edwin who was helping another appointment at my scheduled appointment time. ?? then after checking in with Edwin I My appointment only got me to see Edwin who was helping another appointment at my scheduled appointment time. ?? then after checking in with Edwin I had to wait for the next available technician. That's not a scheduling system at all. That's walk in service. Also I got my tire patched and the patch did not hold. Had to come back to get it patched again within 24 hours. Also I keep my headlights on auto so they always come on when I drive. Twice now the tech turned them off so I've been driving in the dark with no lights thinking they were still on. SAFETY HAZARD! DONT EVER DO THAT AGAIN! I'm DONE with you guys! More

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My car was done in a timely manner. Edwin and everyone at the Ford store is always very kind. Thank you for always taking care of my car(Penny) Edwin and everyone at the Ford store is always very kind. Thank you for always taking care of my car(Penny) More

by lishahaley Verified Customer Verified Customer

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Edwin is great and always takes my calls or calls back if needed. However I got a new key and already had to come back once because the key inside was missing and now have to go back again because it doesn't needed. However I got a new key and already had to come back once because the key inside was missing and now have to go back again because it doesn't work on my truck. I am very annoyed at the people that make the keys, they need to check the inside key and fob while you are there not just tell you it works. Now I have to go back again. Also the SALES DEPARTMENT RUINS the experience of coming there. They called me 3 times in 2 weeks to ask me about selling my truck. I was very clear each time NEVER to call me and ask and they still called back twice after the first time. SALES gets a ZERO!!!!! I was in no way subtle about my response, please speak with them. More

by Amp Verified Customer Verified Customer

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Received a phone call, email and text message, all trying to get me to purchase a new vehicle. This is a bit much. I would have contacted the dealership if interested. Dakota tried to get me to trade in my to get me to purchase a new vehicle. This is a bit much. I would have contacted the dealership if interested. Dakota tried to get me to trade in my vehicle. Had to tell him multiple times that I was not interested. This left a bad impression on me. The multiple requests to solicit money from me has me seriously considering having some work done elsewhere. More

by JONATHAN.MORRIS Verified Customer Verified Customer

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Good ppl. Slow and VERY EXPENSIVE. Gave me a free Uber ride home and picked me up. Slow and VERY EXPENSIVE. Gave me a free Uber ride home and picked me up. More

by steve Verified Customer Verified Customer

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I know It was really good And the Service department staff was very helpful and very curious staff was very helpful and very curious More

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Southern Ford has always done an excellent job servicing my cars. Thank you so much for your help. my cars. Thank you so much for your help. More

by L_T0R0 Verified Customer Verified Customer

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They were quick and communicated effectively about the status of your vehicle. They even order you a ride home if you need it!! status of your vehicle. They even order you a ride home if you need it!! More

by Daewilliams Verified Customer Verified Customer

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