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Dylan Yavorsky
Dylan Yavorsky at Ken Ganley Ford Parma
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Dylan Yavorsky

Service Advisor

Ken Ganley Ford Parma

16100 Lorain Ave
Cleveland, OH 44111

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4.8
75 Reviews

Dealership Experience

5 mos

Industry Experience

7 yrs

Specialties & Trainings

Customer focused

4.8

75 Reviews

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75 Reviews of Dylan Yavorsky

April 16, 2025

Dealership Rating
Employee Rating

Excellent service, staff was nice helpful explained everything so I understood what was happening with my automobile. More

by terryp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Dave Moga, George Hadgigeorgiou, Alicia Jeffery, Jeremy Watson, Matt Newman

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April 15, 2025

Dealership Rating
Employee Rating

Not a friendly place. Left me without a car over the weekend but my car got fixed More

by NONCHURCHLADY
Recommend Dealer
Yes

Other Employees Tagged: Dylan Yavorsky

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Apr 15, 2025

Ken Ganley Ford Parma responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

April 15, 2025

Dealership Rating
Employee Rating

Dylan was super nice and extremely helpful. It was nice to work with him, and I will ask fir him going forward. I of course love this Dealership, even though they moved on me lol. Thanks ag More

by Jan/David Forbes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dave Moga

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Apr 15, 2025

Ken Ganley Ford Parma responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

April 15, 2025

Dealership Rating
Employee Rating

Quick and friendly service. Comfortable place, with coffee, tv and magazines to enjoy, if you’re waiting for your vehicle to be serviced. More

by rshaffalo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 15, 2025

Ken Ganley Ford Parma responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ken Ganley Ford Parma!

April 11, 2025

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Employee Rating

A waste of time and effort to write 15 words for a job that was done quickly and efficiently More

by Johnreidjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 12, 2025

Ken Ganley Ford Parma responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ken Ganley Ford Parma!

Apr 14, 2025

Ken Ganley Ford Parma responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

April 10, 2025

Dealership Rating
Employee Rating

First time coming in for service since Ganley took over. Everyone was very nice and welcoming. I will definitely be back. More

by JAPAWNYK
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dave Moga, George Hadgigeorgiou

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Apr 10, 2025

Ken Ganley Ford Parma responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

April 10, 2025

Dealership Rating
Employee Rating

It would appear nothing I requested was done. None of my recalls were done. I asked about pricing on a wheel bearing and got pricing for several other things including the wheel bearing but not t More

by jszymczuk84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Dave Moga, George Hadgigeorgiou, Alicia Jeffery, Jeremy Watson, Matt Newman

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Apr 13, 2025

Ken Ganley Ford Parma responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

April 07, 2025

Dealership Rating
Employee Rating

Prompt and attentive Dylan was Bert courteous , checked for other recalls and also did those More

by Jack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 07, 2025

Ken Ganley Ford Parma responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ken Ganley Ford Parma!

April 06, 2025

Dealership Rating
Employee Rating

Took my truck in at scheduled time and had it repaired in under one hour.Very happy with quick turnaround.treated me like a valued customer even though I had purchased truck elsewhere.Very happy! More

by Ddippel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 07, 2025

Ken Ganley Ford Parma responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

April 05, 2025

Dealership Rating
Employee Rating

Always get prompt service and they take time to go over everything with me and explain all service issues with my car. More

by MEANMISSTREETER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dave Moga, George Hadgigeorgiou

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Apr 05, 2025

Ken Ganley Ford Parma responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ken Ganley Ford Parma.

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