Dealership Experience
5 yrs, 6 mos
Industry Experience
7 yrs, 11 mos
Languages Spoken
English
12 Reviews
Write a Review12 Reviews of Dylan Pellegrino
October 31, 2024
Michael did a great job and was very knowledgeable of the truck and its features. He even took the time to walk us through the computer setup and made sure we knew how everything worked before we drove away truck and its features. He even took the time to walk us through the computer setup and made sure we knew how everything worked before we drove away. But the overall buying experience was the typical dealer run around for me, with a first offer by the sales manager that was not even close nor worth countering. But Michael persisted and we did eventually get to a reasonable deal on the third visit that was more consistent with what other dealers were offering. More
Other Employees Tagged: Michael Shelleman
September 02, 2024
I first met Patty when I saw a Honda pilot online that I was interested in at Markley Motors. My son, my two grandkids, and I decided to stop in for a test drive when we were in Fort Collins. Patty was very was interested in at Markley Motors. My son, my two grandkids, and I decided to stop in for a test drive when we were in Fort Collins. Patty was very accommodating with the kids and gave us a ride around in a golf cart which they loved. We didn’t buy that car that day, but Patty continued to search for exactly the car I wanted for a few weeks and eventually one came in. Pat kept me posted via text throughout the search since I lived 400 miles away. When “Violet the Pilot” was decided upon, I sent in a deposit and Patty continued to keep me posted on its progress as Violet went through servicing…..even on her day off. The day I was supposed to go buy the car, our babysitter didn’t show up so, I took my grandson with me, and Patty didn’t bat an eye, saying she is also a grandmother and often babysits her grandkids. She helped us through the whole process, took pictures of my grandson and me and even gave us a tutorial on all the features of the car. She followed up with an email to make sure everything was satisfactory a few days later. Party did a great job for me. I highly recommend her to anyone who wants a low pressure sales person to help with purchasing a car. More
Other Employees Tagged: Patty Nelson
July 22, 2024
We were thoroughly impressed and highly recommend Michael to others! Michael was at the top of his game when I was looking to purchase my new Yukon. He listened carefully to my requirements and sent me a vid to others! Michael was at the top of his game when I was looking to purchase my new Yukon. He listened carefully to my requirements and sent me a video within minutes of our conversation. He made the process easy and comfortable, always being mindful of our time. The communication was stellar from start to finish. Thank you again, Michael, with notable mentions to Mark (Manager) and Dylan (Finance) as well. More
Other Employees Tagged: Michael Shelleman , Mark Reinholtz
July 11, 2024
Michael was very helpful and knowledgeable about my 2025 Honda HRV. The financing was also a very smooth process. This is the 3rd vehicle I have purchased from Markley! Honda HRV. The financing was also a very smooth process. This is the 3rd vehicle I have purchased from Markley! More
Other Employees Tagged: Michael Shelleman
April 12, 2024
Very helpful in my experience on the purchase of this vehicle. Michael was very professional and knowledgeable about the vehicle. I will definitely recommend Michael and Markley to friends. vehicle. Michael was very professional and knowledgeable about the vehicle. I will definitely recommend Michael and Markley to friends. More
Other Employees Tagged: Michael Shelleman
April 12, 2024
Great selling you a GMC vehicle, but it turned into a lemon within the first 2 months. Then the dealership managers stopped any support. One comment "well we did not make the pickup". Process took 6 plus lemon within the first 2 months. Then the dealership managers stopped any support. One comment "well we did not make the pickup". Process took 6 plus months to resolve with no help from the Markley dealership. Asked for refund on after market part for 4 months, for a part that was ordered and never received. Asked for help on who contact for stating the buy back process, and it was a drag your feet, not the dealership problem. Asked for loaner car during the repair process (when we thought it could be repaired) and Markley said there is a waiting list, or we could went a car (would not be fully reimbursed from GMC if we did). waited and waited for communication from Markley....and they would not help, several areas of the managers contributed to this low rating. a "0" for after sales support. If you get a lemon from here and do the buy back process, make sure to take any after MFG parts off of the vehicle. Also make sure to cancel any extended warranty purchased and get a refund. Lost $2K+ on a GMC truck only driven 2200 miles and would have lost an additional $5K if we listened to the Markley managers (or lack of information). Not a good experience. More
Other Employees Tagged: Eric Baumgart, John Paul Buttermore, Jesse Klein, Tim Northburg, Jim Preston, Tom Medina , Thomas Rowe
March 26, 2024
Jesse was amazing! ! This was a painless and easy going experience!! Thank you Markley we love our car!! ! This was a painless and easy going experience!! Thank you Markley we love our car!! More
Other Employees Tagged: Tim Northburg , Jessie Cappelli
March 14, 2024
Patty Nelson helped me and I was so grateful for her help! She’s awesome! I called ahead and she had everything ready for me when I went in. It was fast and had everything ready to go. Process was smoot help! She’s awesome! I called ahead and she had everything ready for me when I went in. It was fast and had everything ready to go. Process was smooth and she knows how to work with and talk to people. She also called the next day to follow up on how the car was doing. I love my new Honda Civic and appreciate her help getting me that car! Patty gives great customer service!!! Also thank you to Dylan for helping with the paperwork. I definitely recommend going to Patty! You won’t be disappointed! More
Other Employees Tagged: Patty Nelson
March 04, 2024
Jessie Cappelli was a phenomenal salesperson. Not only did she give me a large discount off the top of a new car purchase price, her service was impeccable throughout the whole car-buying process Not only did she give me a large discount off the top of a new car purchase price, her service was impeccable throughout the whole car-buying process. I wanted a car that was very specific, not on the lot. Jessie offered me all of my options, didn’t push me to take the most available car, but was instead patient with all my needs and wants. She’s also personable, relatable, and approachable. She answers questions well and had a fast response rate while I was in waiting for my car. Prior to buying this car, I spoke with 6 different dealerships across the state. Jessie was the one who gave me the best out-the-door cost and the best attitude. She was honest, with no trickery or patronization. I drove 1.5 hours in the snow to get my deal, and Jessie did not disappoint; she gave me exactly what I asked for. Thank you, Jess! More
Other Employees Tagged: Jordan Smith , Jessie Cappelli
February 25, 2024
Everyone was awesome 👌 They went beyond any dealership I have ever dealt with. We really appreciated their friendliness and honesty. have ever dealt with. We really appreciated their friendliness and honesty. More
Other Employees Tagged: Tom Medina , Jessie Cappelli