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Dylan Marshall

Overview Reviews (65) Inventory (262)

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Dylan Marshall

Dylan Marshall | Page 5

General Sales Manager

Russ Darrow Mazda of Madison

2302 W. Beltline Hwy.
Madison, WI 53718

4.7

65 Reviews

4.7

65 Reviews

Write a Review

This rating includes all reviews, with more weight given to recent reviews.

Overview Reviews (65) Inventory (262)

Dealership Experience

7 yrs, 3 mos

Industry Experience

10 yrs, 9 mos

Specialties & Trainings

Mazda Certified

65 Reviews of Dylan Marshall

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July 12, 2023

Dealership Rating

Employee Rating

Just bought our first Mazda. Kyle was very helpful and the entire process was transparent from the start. He really made us feel comfortable with our purchase decision. Kyle was very helpful and the entire process was transparent from the start. He really made us feel comfortable with our purchase decision. More

by WillCX50

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Kyle Dorfler

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Jul 12, 2023 -

Russ Darrow Mazda of Madison responded

Thank you.... We sure appreciate your business. We hope you love the Mazda.

June 25, 2023

Dealership Rating

Employee Rating

Randy was wonderful to work with. He wasn't pushy, asked great questions and was patient while I asked questions and tried to figure out the right fit for me. He wasn't pushy, asked great questions and was patient while I asked questions and tried to figure out the right fit for me. More

by sk8

Sales Price Transparency

Recommend Dealer

Yes

Other Employees Tagged: Randy Mohammed

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Jun 26, 2023 -

Russ Darrow Mazda of Madison responded

Thank you for the great review. We sure appreciate the kind words. Randy is a dedicated professional who truly enjoys serving the customer.

June 21, 2023

Dealership Rating

Employee Rating

Friendly and helpful sales people and staff. There was no pressure to buy or to upsell. It was a comfortable experience. There was no pressure to buy or to upsell. It was a comfortable experience. More

by kihnrobert

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Zach Brimmer, Hannah Voogd, Brandon

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Jun 21, 2023 -

Russ Darrow Mazda of Madison responded

Thank you... we sure appreciate the great view.

May 23, 2023

Dealership Rating

Employee Rating

Tim was an exceptional and knowledgeable sales man. Dylan provided a fantastic experience during financial process. Dan, Nick and Kim great job as sales manager. Dylan provided a fantastic experience during financial process. Dan, Nick and Kim great job as sales manager. More

by juliandariobetancourt

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

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May 23, 2023 -

Russ Darrow Mazda of Madison responded

Julian, Always a pleasure to see you and your family. Thank you!!!!!!

December 30, 2022

Dealership Rating

Employee Rating

Excellent people working there! Superior customer service! This is my home for my vehicles forever! Please go to them!! You will not be sorry..just happy!! Superior customer service! This is my home for my vehicles forever! Please go to them!! You will not be sorry..just happy!! More

by gsscott21

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Kyle Dorfler , Matt Borsecnik, Michael Haese, TYLER NEWMAN, Kelsey Postlewaite, Brian Surita, Aaron Thompson, Hannah Voogd, Nick Wigglesworth, Kimberly Castleman

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Dec 30, 2022 -

Russ Darrow Mazda of Madison responded

It was our pleasure working with you. Thank you so much for the glowing review!!

November 30, 2022

Dealership Rating

Employee Rating

Dylan was great, kept me informed on the whole buying process! Even expedited the transaction to meet our needs of timing to pick up our new CX-5! Between the quick buying process & the information at de process! Even expedited the transaction to meet our needs of timing to pick up our new CX-5! Between the quick buying process & the information at delivery dylan gave us we are extremely happy! Definitely will be back for our next vehicle!! More

by MHaese

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jeff Meadows

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Nov 30, 2022 -

Russ Darrow Mazda of Madison responded

Thank you.... We sure appreciate the kind words. Customers like you make our jobs a pleasure. Enjoy the CX5!!!

August 11, 2022

Dealership Rating

Employee Rating

No issues other than a little slow with paperwork after purchase. Found the car we wanted purchase. Found the car we wanted More

by 4nphurd

Customer Service

Friendliness

Price

Recommend Dealer

Yes

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Aug 12, 2022 -

Russ Darrow Mazda of Madison responded

Thank you for your business, we sure appreciate it. We will work on speeding up the paperwork. It does get to be a lot at times.

July 16, 2022

Dealership Rating

Employee Rating

So far can only review our selling experience, which was great. Our salesman DILLION was great! Personally met the manager which was a pleasure. great. Our salesman DILLION was great! Personally met the manager which was a pleasure. More

by Trikerbiker

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Zach Brimmer, Jeff Meadows

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Jul 18, 2022 -

Russ Darrow Mazda of Madison responded

Thank you for taking the time to share your experience. It is our pleasure serving you. We look forward to working with you for service in the years to come.

July 07, 2022

Dealership Rating

Employee Rating

The internet sales representative and financial manager were very nice and welcoming! Definitely one of the better car buying experiences I have had. were very nice and welcoming! Definitely one of the better car buying experiences I have had. More

by jp

Customer Service

Friendliness

Price

Recommend Dealer

Yes

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Jul 07, 2022 -

Russ Darrow Mazda of Madison responded

JP, Thank you for the kind words. Our team tries to make the experience special for our guests. Welcome to Madison Mazda. We look forward to serving you.

March 16, 2022

Dealership Rating

Employee Rating

Great people and enjoyable experience. Thanks to Dylan, Mark and the General Manager Jeff. Would reccomend! Thanks to Dylan, Mark and the General Manager Jeff. Would reccomend! More

by Jacob.Rolstad

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Kyle Dorfler, Daniel Bednarczyk , Mark Gilbertson, Jeff Meadows, Alexis Reese

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Mar 16, 2022 -

Russ Darrow Mazda of Madison responded

Great customers make our jobs much easier. We appreciate you!!

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