Dylan Johnson

Skyline Ford responded

Thank you for sharing your feedback regarding your recent visit to our dealership. We understand that you felt uncomfortable with the financial manager's reaction when you declined extra insurance. We want to assure you that our goal is to provide our customers with the information they need to make informed decisions about their vehicle purchase, and we do not pressure customers to purchase any specific products. We apologize if the financial manager's reaction made you feel pressured or uncomfortable. We will be addressing this with them directly to ensure that all interactions with customers are professional and respectful.