Dylan Diaz | Page 4

I had been searching for an X7 with a particular set of packages for over 45 days. My search was across the nation as we have limited inventory in Michigan. Being an out of state buyer I've had experiences packages for over 45 days. My search was across the nation as we have limited inventory in Michigan. Being an out of state buyer I've had experiences that weren't the best until I spoke with Robert Wachsman and then finally I had the most outstanding customer sales experience ever and ended buying a 21 CPO X7 with everything that I was looking for in my BMW. I couldn't be happier and wish that I had met and worked with Robert sooner. He took the time to talk about the dealership, the brand, introduced himself and understood what I was looking for and why I had expressed interest in an X7 that had just been returned to the dealership. There was no pressure at anytime during the sales process to put money down, lock in the car etc. He went above and beyond to get me pictures of the vehicle, all the additional info that I had requested and patiently answered all my questions. He also made the shipping process easier by connecting me with a shipping company that was also outstanding to work with. When I visited the dealership, Robert had everything in place for me to take a look at the car, complete the paperwork, get familiar with all the options on the car without any delay so I could catch my return flight the same day. Thanks to Dylan Diaz, Sharronda James and James Geary for working with me at the dealership. Robert also helped out by keeping the car at the dealership for an additional 2 weeks as I had unplanned international travel. The shipping was also timed to perfection so that the car was delivered to my home a couple of days after I returned from my trip. I couldn't have asked for a better experience than what I got from Robert Wachsman and Rallye BMW. I look forward to working with them in the future and will recommend them to friends and family. More

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I ordered a special ordered vehicle, and Robert helped me through every step, very courteous, and answered all my questions, double checked everything for me and it was a pleasure to deal with them. My ca me through every step, very courteous, and answered all my questions, double checked everything for me and it was a pleasure to deal with them. My car arrived yesterday and I couldn't be more pleased. He was right about everything. He told me he if you want to have a great experience deal with Robert Wachsman. More

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Those team business an acc available to company and services parts thank you so much services parts thank you so much More

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Fabulous and wonderful! I don't know that I can say enough good things about my experience at Rallye. It was incredible. From the moment I first called about my BMW 430i I don't know that I can say enough good things about my experience at Rallye. It was incredible. From the moment I first called about my BMW 430i they were determined to provide superior customer service, and they succeeded phenomenally. I was very apprehensive about purchasing a car online, and out of state, but Robert made me feel very comfortable with the process. He was very patient, explained everything and made me feel perfectly at ease. There wasn't a thing he didn't do for me - EVERYTHING was taken care of when I arrived at the dealership. First we met Dylan Diaz, the Vehicle Exchange Specialist who was kind, attentive and welcoming. We looked over the car, and Dylan advised if I saw something wrong they would fix it before I left. Anthony Abreu was my assigned BMW Genius. He went over everything in the car, paired my phone to the car for my ride home, and ensured I was completely comfortable with the car. And that wasn't all folks! Last but not least, we met Vicki Sarocco, the Business Manager who was amazing beyond words! She made us feel like one of the family! We laughed and told stories of our families, and I just fell in love with the entire team! I wish I could give them more stars because they deserve my sincere appreciation. I could go on, but please be assured -- you can't go wrong purchasing a vehicle from Rallye. THEY ARE THE BEST OF THE BEST!!! More

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JOE LIPARI KNOWS THE BMW CAR. He made the leasing process seamless from beginning to end. JOE LIPARI AND RALLYE BMW ARE ALL YOU NEED FOR YOUR NEXT VEHICLE He made the leasing process seamless from beginning to end. JOE LIPARI AND RALLYE BMW ARE ALL YOU NEED FOR YOUR NEXT VEHICLE More

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This was my first time dealing with Rallye BMW and certainly won’t be my last, thanks to the excellent service provided by Robert. His friendly attitude along with stellar communication skills made t certainly won’t be my last, thanks to the excellent service provided by Robert. His friendly attitude along with stellar communication skills made this an effortless and overall great experience. More

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Overall high class dealership that provides thorough customer service. Kept me fully updated on status of order. customer service. Kept me fully updated on status of order. More

by bagandpa Verified Customer Verified Customer

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Everyone I dealt with was very professional. Joe walked me through the whole process and Dylan was very patient with me. It was a perfect experience. Joe walked me through the whole process and Dylan was very patient with me. It was a perfect experience. More

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Joe was on top of it since the beginning. He was almost always quick to respond and very approachable. He was almost always quick to respond and very approachable. More

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I was treated very well by all that i dealt with at Rallye. It was a wonderful seamless process and i am very happy with my vehicle :) Rallye. It was a wonderful seamless process and i am very happy with my vehicle :) More

by SARDUINI86 Verified Customer Verified Customer

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