Dylan Calkins

Cleveland Ford, “Home of the lifetime SCAM”! Have purchased 5 vehicles from the dealership over the past 5 or so years. Really thought they were different but believe me they are not. Refused to hono purchased 5 vehicles from the dealership over the past 5 or so years. Really thought they were different but believe me they are not. Refused to honor a valid warranty claim on faulty transmission because 1 oil change and 1 air cleaner replacement could not be verified. DO NOT TRUST THESE PEOPLE! They want to suck you in claiming a “Lifetime Warranty” but it is full of exceptions and loop holes which make it virtually worthless!! From sales to finance and service they simply can not be trusted! PLEASE do yourself a favor and find a dealership that actually cares about customer service and wants you to be a return customer. The most dishonest dealership I’ve ever purchased from. Wouldn’t allow them to put air in my tire at this point. Please drive right past and go to a dealership that has some sort of Moral Compass!!!! More

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Great Experience - '16 to '19 Upgrade Zach Stephens was a great person to deal with. They were able to find an Explorer with the options I was used to having on my trade-in & they had it r Zach Stephens was a great person to deal with. They were able to find an Explorer with the options I was used to having on my trade-in & they had it ready for pick-up sooner than I expected. I look forward to continuing to visit the dealership for my maintenance & any issues I may have that need warranty work. I recommend that you ask them not to wash your new car. I hope they are thinking about replacing their car wash machine. More

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Great experience all the way around. No pressure at any stage and no attempts to sale unneeded services. Shelby GT 350 was inside the showroom and immaculate. stage and no attempts to sale unneeded services. Shelby GT 350 was inside the showroom and immaculate. More

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Cleveland Ford team was great. Stepped up and took great care and concern for my needs on my new F150. Looking for used truck to just get by and Ryan and team went to work and wow I am drive a New F150. Awe care and concern for my needs on my new F150. Looking for used truck to just get by and Ryan and team went to work and wow I am drive a New F150. Awesome job team Cleveland Ford. Thank you More

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JD & Ben were amazing! Great service, listened to what we wanted and worked quickly and diligently to meet our needs. Ben started the process and JD finished the deal while Great service, listened to what we wanted and worked quickly and diligently to meet our needs. Ben started the process and JD finished the deal while Ben jumped back in at the end! Great young men who are truly customer friendly and service oriented! I’d give 10 stars if I could! Thanks gentlemen!!! You guys are rock stars!!! Kris Stedman was phenomenal in financing but he’s not on the list below!!! More

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They gave me good deal to deal with my Honda Civic They were very nice and deaf friendliness to help and work it out for me to get my Honda traded in for Nissan Versa car was good experience for me by They were very nice and deaf friendliness to help and work it out for me to get my Honda traded in for Nissan Versa car was good experience for me by myself! More

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First new F150 I have purchased a 2019 STX f150. It was my first experience in owning a new vehicle. Ryan Hunter was an awesome assistant on every step. I know I mus I have purchased a 2019 STX f150. It was my first experience in owning a new vehicle. Ryan Hunter was an awesome assistant on every step. I know I must have drove him nuts but he held on. My appreciation goes out to him and the financial department for all they had done for me. I have been telling everybody about my Cleveland Ford and the interior staff. Thanks again. More

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Ryan is awesome at customer service! Ryan took great care of us ! Our used vehicle needed some recalls and a repair. He was very thorough and honest. He was accurate and you could tell ve Ryan took great care of us ! Our used vehicle needed some recalls and a repair. He was very thorough and honest. He was accurate and you could tell very dedicated to doing the best job! Cleveland Ford is blessed to have such a dedicated worker! More

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JD Rocked it! Sure this truck is amazing. But I want to give a special shout out to JD, Jay and the entire team at Cleveland Ford. I drove about 320 miles for this Sure this truck is amazing. But I want to give a special shout out to JD, Jay and the entire team at Cleveland Ford. I drove about 320 miles for this deal. They made it worth it. JD, thanks for working with me on this beautiful truck! More

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Excellant sales These guys are so easy to work with. Especially J D Catlett. Absolutely the best experiance I have ever had from a dealership or salesperson. These guys are so easy to work with. Especially J D Catlett. Absolutely the best experiance I have ever had from a dealership or salesperson. More

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