Dwight Wood

Had a great experience with this dealership. Rico Diaz was my sales consultant, and Dwight Wood helped to make the deal happen. Alex handled the financing. Will definitely be back when I’m looki Rico Diaz was my sales consultant, and Dwight Wood helped to make the deal happen. Alex handled the financing. Will definitely be back when I’m looking to purchase my next vehicle. More

by emartin365 Verified Customer Verified Customer

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Negotiated over the phone and via email. Was very easy to do business with and responsive. Was very easy to do business with and responsive. More

by JODYCHASTAIN Verified Customer Verified Customer

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My experience from the beginning to the end was incredible. Lenell was my salesman and he was phenomenal. He had the attitude that showed willingness to help! Joe, the financial supervisor was also incredible. Lenell was my salesman and he was phenomenal. He had the attitude that showed willingness to help! Joe, the financial supervisor was also amazing with sorting through the best deals for me. My experience was 10/10. Would recommend! More

by SHANTELMONIQUEMCC Verified Customer Verified Customer

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My experience at Jim Ellis was top notch! They were easy to work with and very helpful answering questions thru the buying process. I highly recommend them to anyone looking to buy a new car! They were easy to work with and very helpful answering questions thru the buying process. I highly recommend them to anyone looking to buy a new car! More

by platinumrex Verified Customer Verified Customer

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Dealer did exactly what they promised. No surprises. Niyah was great. She worked hard to find the right deal and I will call her first when looking for another vehicle. No surprises. Niyah was great. She worked hard to find the right deal and I will call her first when looking for another vehicle. More

by robwilliams.pchgroup Verified Customer Verified Customer

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My experience with Stacey and his team was fantastic! We’ll definitely come back when picking out our next family car! We’ll definitely come back when picking out our next family car! More

by jkirkstafford Verified Customer Verified Customer

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Great customer service. Didn’t feel pressured by the sales team and were able to answer all my questions Didn’t feel pressured by the sales team and were able to answer all my questions More

by AWJOHNSON14 Verified Customer Verified Customer

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Excellent experience with quality team at Jim Ellis GMC. Stacey was patient with us. He kept us in the loop and worked with our budget. Will be back! Stacey was patient with us. He kept us in the loop and worked with our budget. Will be back! More

by Joash Verified Customer Verified Customer

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HORRIBLE! !!!!! I wanted to give 0 stars but that wasn't an option. This dealership is crooked and uses unfair business practices. I purchased my vehicle over a !!!!! I wanted to give 0 stars but that wasn't an option. This dealership is crooked and uses unfair business practices. I purchased my vehicle over a month ago and still don't have my tag and title because they are withholding it until I pay them an ADDITIONAL $1,000. At signing, they NEVER told me I was required to put down $1000 cash before I could drive off the lot. I signed for $28,892 per the bill of sale and drove off the lot thinking everything was finalized. A week later, I got a phone call from the shady salesman, Nathan Watson, stating that my bank is requiring that I put down $1000. I called my bank and they stated they are not requiring any down payment from me. A couple weeks later, I get another call from the finance manager at Jim Ellis Marc Starks. I called my bank on 3-way and he stated on a recorded call, "I made a mistake", and seconds later, "the dealership isn't gonna eat this". Evidently, he was supposed to add this $1000 to the total amount to make it $29,892. But when he called my bank to cash the check he told them "$28,892". I asked him several times on this same call, was I supposed to pay this $1000 at signing, because it was never discussed. He stated twice, "no but most times when our customers purchase a new vehicle they put down $1000". Like I said, this was never mentioned or discussed with me before signing and driving off the lot. My bank stated they will not give them anymore money as the check had already been cashed. So Jim Ellis is essentially trying to make me pay it and withholding my tag and title until I do. I will NEVER recommend this crooked business to anyone and I've already contacted Fox 5 and Channel 2 News stations. My next step is to sue. More

by Brenai Verified Customer Verified Customer

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Great dealership, they could be a bit more communicative with each other and clients but overall good. with each other and clients but overall good. More

by TAIJAHMILES7 Verified Customer Verified Customer

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