Dwight Bryant | Page 8

Excellent service as always. They do a good job and the waiting area is fine. I will be back. They do a good job and the waiting area is fine. I will be back. More

by mbrisbois52 Verified Customer Verified Customer

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Probably, the worst dealership in the state. Salespeople are rude. Tech services lie to make an extra buck. This place is better off closed for good. Salespeople are rude. Tech services lie to make an extra buck. This place is better off closed for good. More

by khlaed17 Verified Customer Verified Customer

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Charged me $200 and didn’t fix the problem. Again I had to make an unscheduled 20 hour round trip without cruise. Should have been a warranty fix of a poor design. Not happy with you folks. Arg Again I had to make an unscheduled 20 hour round trip without cruise. Should have been a warranty fix of a poor design. Not happy with you folks. Argh! More

by max.marykay Verified Customer Verified Customer

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Great Service. Consultant on top of what needed to be done. Service appointment was on time. Consultant on top of what needed to be done. Service appointment was on time. More

by tclaycomb43 Verified Customer Verified Customer

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Great service! Thank you for exceeding my expectations and the wonderful customer sitting area; I will be back! Thank you for exceeding my expectations and the wonderful customer sitting area; I will be back! More

by john.van.kemp Verified Customer Verified Customer

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Our salesman, Paul, was excellent! His wealth of experience lends to his expertise in all vehicles, which enabled for a smooth sale of the vehicle we drove away with. Dwight was also e His wealth of experience lends to his expertise in all vehicles, which enabled for a smooth sale of the vehicle we drove away with. Dwight was also excellent in handling our finances and paperwork. His efficiency really made the transaction seamless. More

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Disappointed and Deceived: Beware of Misleading Warranty at Battleground Kia Purchased a Kia Telluride 2020 EX from Battleground Kia in January, with a clear request for an engine and transmission protec at Battleground Kia Purchased a Kia Telluride 2020 EX from Battleground Kia in January, with a clear request for an engine and transmission protection plan. The finance guy offered a 5-year, 60k warranty, which sounded promising. Fast forward to March 2023, during the first oil change, I raised concerns about shaking issues, but was assured there were no problems. However, during a recent visit to my local Kia dealership in Burlington NC for another oil change, I was shocked to learn that a major issue with an axle boot was uncovered. This should have been covered under my warranty, but I was informed I had been sold a "Technology Package" that covers nothing engine-wise. It's infuriating to realize I paid $3500 for a warranty that doesn’t even protect my car, especially considering it's only 4 months old for me. It's clear that Battleground Kia's sales team prioritizes deceit over customer satisfaction. I strongly advise against purchasing from them unless you want to be misled and deceived. More

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I left an angry review on 7/17/23 in reference to Battleground not giving back my deposit; in the review I said some exaggerated statements about Patrick Lattimore. First I would like to openly apolo Battleground not giving back my deposit; in the review I said some exaggerated statements about Patrick Lattimore. First I would like to openly apologize to Patrick. In all essence Patrick was a stand up guy, who displayed nothing but courtesy to my daughter and to me in the mist of my anger. Patrick is a great gentleman to do business with. I apologize for associating his character with the situation I was dealing with. More

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I am not sure how the finance manager got his position since he couldn’t operate a printer; my 6 year old can do this herself. It’s not rocket science. Very unprofessional, cannot keep his composure, and since he couldn’t operate a printer; my 6 year old can do this herself. It’s not rocket science. Very unprofessional, cannot keep his composure, and cannot complete simple admin tasks in a timely manner. He had us at the dealership with 3 small children 2 hours past closing time simply because he doesn’t know how to print and had to ask someone else for help. The others were fine, aside from the cringy “this is my dream car” bs chatter from their salesman who helped us, but based on our experience with the finance manager who can’t figure out a printer, so inconveniences the customers and make them stay 2 hours past closing time—which is unacceptable—I would not recommend this place. It’s ran like a circus with a single clown that is this finance manager. More

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Tyler was a great salesman. We have taken our new Sorento to the beach and enjoyed the car very much. Thanks! We have taken our new Sorento to the beach and enjoyed the car very much. Thanks! More

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