Dwayne Lujan JR

The staff is very knowledgeable. My sales reps name was Randy. He told me from the beginning he wouldn't sell something he wouldn't drive himself. I thought yeah right I s8gn you get My sales reps name was Randy. He told me from the beginning he wouldn't sell something he wouldn't drive himself. I thought yeah right I s8gn you get commission done and done. Well as could be expected minor things came up. Not only do they have their own shop full of talented mechanics. They let me drive a loaner for the three days my truck was in the shop. I didn't purchase a warranty and needed front end work, I got two quotes one from a local guy and one from Springs. Yes Springs was cheaper and were done 6days faster then they expected and a week earlier than the other guy quoted. Hands down best experience buying anything I've ever had. More

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I chose Springs Automotive Group because the had the specific vehicle I wanted and their positive reviews. I purchased a used 2020 Mazda6 on July 22. The sale went well and I left pleased. Part of th specific vehicle I wanted and their positive reviews. I purchased a used 2020 Mazda6 on July 22. The sale went well and I left pleased. Part of the sales agreement was to repair the non-functioning blind spot monitor. I was assured the repair would take an hour of labor and “a couple days once the part arrived.” I’ve had now waited two weeks from the purchase date and still have no firm idea as to when I will be able to drive the car. The salesman has been apologetic, but not able to deliver on the agreed repair. I just kept getting told the car would be ready then pushed to another date. Yesterday I was informed that they do not know why the repair has not been successful, and they do not know when the car will to be ready. So far all I have weeks of apologies and no car while paying interest and insurance costs for a Car I do not have. My request to return the vehicle was flatly denied. Instead of my planned road trip this weekend, I’m home, researching my legal options. Update - After working with Oscar, we have resolved the issue and Springs Automotive Group has taken the vehicle back. I'm adjusting my rating from the original 2 stars to 4. I do feel that ultimately I was treated fairly. In retrospect, the Sales Team did what they could, however I do wish the Service Department had provide more accurate and timely information and service. I would buy her again but have learned that when purchasing a used vehicle, only buy "as is" if you are ready to dive it off the lot. I do appreciate the follow up and service since Oscar became involved. More

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Good service good people I really like how they do the job and how they always have Options job and how they always have Options More

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Great group of people! They worked very hard to get me the right car at the right deal! The service department was also helpful in getting my new car scheduled for a complete detail. It now looks like the the right car at the right deal! The service department was also helpful in getting my new car scheduled for a complete detail. It now looks like the day I bought it. Thanks guys! More

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Estevan is on point and his follow up is timely. In fact, I've bought new and used vehicles multiple times over the 10 years, and Estevan is the only sales man that has taken the time to follow up systematic I've bought new and used vehicles multiple times over the 10 years, and Estevan is the only sales man that has taken the time to follow up systematically. I would buy again from him if I'm still in the Springs. Quick shout out to the service department, between the competitive prices and quality service, I'll continue to drive past 10 service stations to get my work done at Springs Automotive. More

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Wow Great place Estevan Gaitan did a great job from start to finish got me 4 new tires and windshield there was only 1 key an a fob so he got me a phone number for a Estevan Gaitan did a great job from start to finish got me 4 new tires and windshield there was only 1 key an a fob so he got me a phone number for a man to get more keys an fob.I have received the pickup today an everything is Great Thank You all @ the Platte ave office Great Job More

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Place to be for that awesome car! Excellent customer service especially with Estevan Gaitan. On time help you your choice of car and budget. Will always recommend this place to all...t Excellent customer service especially with Estevan Gaitan. On time help you your choice of car and budget. Will always recommend this place to all...the best place to be More

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Beat dealership, on my momma Real as it gets These dudes will keep it real, bend over bckwards for you to try and make it happen, as well as the ladies employed. These fools spit Real as it gets These dudes will keep it real, bend over bckwards for you to try and make it happen, as well as the ladies employed. These fools spit deals and real wheels like biggie spits rhymes. So many to mention, Adam was my helper but they had each others backs and mutual respect that would make a vet weep. So as in the title, these are the realest dudes in the game. A little respect will take you a very long way with them, theyre those kinda people. And they deserve it. Be good to em and youll backhand yourself for ever goin anywhere else. Much love, my dealers for life at SAG. More

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