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Dwayne Callaway
148 Reviews
148 Reviews of Dwayne Callaway
November 02, 2021
I had been looking for a new F-150 with all the options I wanted for several months. Finally found one at Phil long and was connected to Albert Rico where we went back and fourth over email and phone for pro wanted for several months. Finally found one at Phil long and was connected to Albert Rico where we went back and fourth over email and phone for probably two weeks until I finally decided to go look at it. Albert was extremely patient with me and answered all questions I asked. He even had their manager Sherri speak with me to assist. When I came in they had the truck ready for a test drive and never really felt any pressure to buy. After decided to move forward with the purchase Finance didn't take too long and while waiting I was introduced to Dwayne in the service department who helped me schedule getting a bed-liner, window tint, and ceramic coating done. The service was performed a few days later and when I came in to drop my new truck off they had a really nice loaner for me. The bed-liner was done very well as well as the ceramic coating / window tint. The tint had a couple of bubbles but they went away after about a week which is normal. Overall I had a pretty good experience with Phil Long and would buy from them again. More
by Steve H
Other Employees Tagged: Sherry Vitale , Albert Rico
October 19, 2021
Always friendly, always professional, always just really good. When I get a new car this is the dealer I will return to! good. When I get a new car this is the dealer I will return to! More
by primascreations
Other Employees Tagged: Don Heck, Jamie Campbell , DJ Carroll, Griff Ellingsburg, Rick Fair, Ray Gerbich, Eugene Katze
August 06, 2021
The post-sale assistance and excellent customer service from S. Wilderman and Dwayne Callaway continue to make me a fan of Phil Long Ford. They always work with me to get things accomplished in a timely, q from S. Wilderman and Dwayne Callaway continue to make me a fan of Phil Long Ford. They always work with me to get things accomplished in a timely, quality manner regardless of the challenges that arise. I appreciate their commitment and communication. More
by ron17761953
Other Employees Tagged: Steve Wilderman
August 03, 2021
Once again my experience went above and beyond to ensure the best customer service! The team at Phil Long Ford not only continually communicate with you while your vehicle is being cared for, but truly car the best customer service! The team at Phil Long Ford not only continually communicate with you while your vehicle is being cared for, but truly care about your experience! Thank you Dwayne, Steve and entire team!!!!! More
by Jogas
Other Employees Tagged: Steve Martindale
May 22, 2021
Took 2.5 hours to change oil when I was third in line at 6:15 am. They did get me checked in at 6:45 am, but didn't finish until 9:15am. Also asked to see why the passenger side windshield wiper doesn't wi 6:15 am. They did get me checked in at 6:45 am, but didn't finish until 9:15am. Also asked to see why the passenger side windshield wiper doesn't wipe probertly, even after putting a new blade in. Been like this since the truck was new. Didn't talk to me about any reason and still does it with their new blades. More
by Jim West
May 20, 2021
This the 4th time I have worked with Darren L, highly recommend. Chip in financing listened to to what I was willing to add on. recommend. Chip in financing listened to to what I was willing to add on. More
by lynettemlucero
Other Employees Tagged: Darren Lucero , Chip McCullough
May 19, 2021
Gary is ALWAYS pleasant and helpful. We will always come back to Phil Long because of Gary and your staff Thank you for everything. Always. back to Phil Long because of Gary and your staff Thank you for everything. Always. More
by Moe Moe
Other Employees Tagged: Steve Martindale , Garry Warren
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