Dwayne Callaway
Dwayne Callaway at Phil Long Ford of Denver

Dwayne Callaway | Page 2

Service Advisor

Phil Long Ford of Denver

7887 W Tufts Ave
Denver, CO 80123

Contact Me
not yet
rated
148 Reviews
not yet
rated

148 Reviews

Write a Review

148 Reviews of Dwayne Callaway

January 01, 2022

Dealership Rating
Employee Rating

The people they're great Very Attentive To my needs Real easy to get along with More

by Jeff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ron Rodgers, Brandon Greiner, Jamie Campbell , Bryan Adams, Griff Ellingsburg, Rick Fair, Ray Gerbich

Jan 01, 2022

Phil Long Ford of Denver responded

Hello Jeff, Thank you for the Great review. Please reach out if there is anything more we can do to assist. Take Care!

December 31, 2021

Dealership Rating
Employee Rating

New rear brakes squeak loud. Took it back twice and they tell me they don’t squeak. Guess what they still squeak. Never going back and I have bought two vehicles from them. Not doing that again !! More

by fconner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Jamie Campbell

Dec 31, 2021

Phil Long Ford of Denver responded

Sorry to hear that we have not been able to resolve your issue. If you would like to give us another chance. please give me a call @ 303-933-5530.

December 10, 2021

Dealership Rating
Employee Rating

great service, and keep me informed during the long wait for parts required to fix my mistake. Can not ask more. Big thanks to Dwayne Callaway. More

by michae
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Dec 11, 2021

Phil Long Ford of Denver responded

Michae, We are happy we could be there when you needed us. We look forward to the next opportunity to serve you,

December 02, 2021

Dealership Rating
Employee Rating

Taking to long for oil changes and tire rotation. Schudule services on days for for oil changes and other days for major services which may take longer. More

by dfmartinez7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jamie Campbell , Eugene Katze

Dec 02, 2021

Phil Long Ford of Denver responded

Thank you for your feedback. We appreciate all we can do to help us grow as t a team. Thankyou again, have a great Day!

November 25, 2021

Dealership Rating
Employee Rating

Great service team, always responsive to my vehicle issues. Wish they'd get loaner cars back but I know it isn't their fault! More

by Mom2tnd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Wayne Stegie , Shuttle driver (can't recall his name)

Nov 26, 2021

Phil Long Ford of Denver responded

Thank you for taking the time to leave this feedback. If we can do anything more to assist please let us know. We are more than happy to assist.

November 21, 2021

Dealership Rating
Employee Rating

Dwayne is the best in the business when it comes to FORD service and he is always helpful, friendly. IF a difficult situation comes about he always gets to a solution. Thank you Dwayne for all you do and tr More

by johnhady
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Nov 22, 2021

Phil Long Ford of Denver responded

john, we agree Dwayne is a wonderful asset to our team. We will be sure to let him know how happy you are. Please let us know if you need anything more. We would love to assist.

November 10, 2021

Dealership Rating
Employee Rating

Start to finish our Service Representative was on top of everything! That’s why we use them. More

by Scott
Customer Service
Recommend Dealer
Yes
Nov 11, 2021

Phil Long Ford of Denver responded

Thank you for your kind words. Scott, supportive customers like you are an encouragement to our entire team. Thank you!

November 06, 2021

Dealership Rating
Employee Rating

Excellent service and kept me well informed along the way. Met all promised time requirements. More

by Dshuss44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 06, 2021

Phil Long Ford of Denver responded

Thank you for leaving this positive feedback about your visit with our service department. We look forward to the next opportunity to serve you.

November 04, 2021

Dealership Rating
Employee Rating

Dwayne the service tech first told me that it would be an hour to program my replacement key, but they had me out the door on 35 minutes. Great job. Thank you More

by Rudy S.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 04, 2021

Phil Long Ford of Denver responded

Hello Rudy, We are happy to hear we exceeded your expectations on this visit. Thank you for your great review. Have a Wonderful Day!

November 03, 2021

Dealership Rating
Employee Rating

Dwayne and team are always so helpful and kind- I only trust them with my Explorer. Service is top notch and quality of work is excellent. Highly recommend this team for any of your vehicle's needs. More

by Jacki
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sherry

Nov 04, 2021

Phil Long Ford of Denver responded

Jacki, Customers like yourself are such an asset to our dealership. Thank you for this Great review and your continued support.

2
...

Dealership Inventory (899 Vehicles)

new 2026 Ford F-250 car, priced at $65,910
2026 Ford F-250
new
Avalanche exterior
Automatic
Four-wheel Drive
used 2023 Ford Edge car, priced at $22,999
2023 Ford Edge
used
Silver Metallic exterior
Automatic
All-wheel Drive
new 2026 Ford Ranger car
2026 Ford Ranger
new
Oxford White exterior
Automatic
Four-wheel Drive
new 2026 Ford F-250 car
2026 Ford F-250
new
Oxford White exterior
Automatic
Four-wheel Drive
new 2025 Ford Ranger car, priced at $41,937
2025 Ford Ranger
new
Desert Sand exterior
Automatic
Four-wheel Drive
new 2026 Ford Mustang Mach-E car, priced at $56,534
2026 Ford Mustang Mach-E
new
Glacier Gray Metallic exterior
Automatic
All-wheel Drive