Dwayne Bridget | Page 10

I brought my 2003 Caravan (197,000 miles) for an oil change and assessment of conditions. I knew that there were problems. Dwayne advised me that it would take just over $3000 to solve these problems. change and assessment of conditions. I knew that there were problems. Dwayne advised me that it would take just over $3000 to solve these problems. He went over each item with me and told me which ones needed to be done right away and which ones could wait a little while. He told me that, while they could do the work, a new vehicle could also be considered. He answered all my questions in a better than satisfactory manner and put no pressure either way. As it turned out, I did not have the service done - I bought a 2014 Caravan from Ourisman. At other places, I have sunk money into a car that was destined to fail anyway. This time, my cost was zero. Dwayne's help is the reason why he is called a Service "Advisor" - he advises and does not push. When I bought the new car, I stopped by and told him. He congratulated me and told me that he looks forward to servicing my car. Obviously I will be going back. I have used this shop for several years and have recommended it to others More

Report | Print

My car was 18 years old. When it needed major repairs, it was time to get another car. I was considering getting a used car, but the quality and price of the 200 made me choose a new car. I am very happ it was time to get another car. I was considering getting a used car, but the quality and price of the 200 made me choose a new car. I am very happy with the car and very grateful for the help Jason Kerr gave me in making the decision. More

Report | Print