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Dwane Lockrow
Refer Me
797 Reviews
I love camping, family and friends. Enjoy Nascar and Dirt Track Racing,as well as horseshoes and the out doors. Avid hunter and love working in my vegetable garden.
Read moreDealership Experience
13 yrs, 8 mos
Industry Experience
21 yrs, 6 mos
Specialties & Trainings
Business Elite and Service Professional and GM Mark of Excellence Certified.
797 Reviews
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797 Reviews of Dwane Lockrow
Verified Customer
November 28, 2024
Good amazing service fast friendly customer service ride home and back with no problem would come back again home and back with no problem would come back again More
by diarielyric01
Other Employees Tagged: Rick Finney, John Atwood, Jonathon Cordi, Akiem Mendoza
November 23, 2024
EXTREMELY disappointed with the service department! I made 5 calls to my service advisor and service manager with no call back. Today I went in person to simply get a status update on my truck that the I made 5 calls to my service advisor and service manager with no call back. Today I went in person to simply get a status update on my truck that they have had for 2 weeks. Turns out they haven’t even looked at it yet. I made an appointment 1 month in advance just for them to tell me that there’s other cars in line waiting on parts. I received no estimate on when it would even be looked at. My advisor said it’s not their fault because they only have one transmission tech….not my problem. That’s why I called and made an appointment. He also was under the impression that my truck was towed in and not in driving condition. I could’ve been driving my truck for the last two weeks instead of it sitting in a lot. He said I could have it back until the tech has time to look at it but I’d have to go to the “back of the line”. What a joke this place is!!!Very very disorganized and unprofessional at denooyer. It also took 5 days for them to get me a rental, small nissan sedan. Which hardly qualifies as a replacement for my Silverado that I use to make a living. Also, not their fault, but the rental has a stench of old dirty blunt smoke. You should probably check on the quality of the rentals that you provide under warranty. I made another call today looking for answers about warranty info and didn’t receive a call back. To say I’m unsatisfied is an understatement! This isn’t the first bad experience that I’ve had with the service department at denooyer. I loved my sales rep but the service is the worst I have ever experienced in the area. It’s almost laughable how bad my experience has been with them. Couldn’t recommend them any less!!! More
by nickbelles
Other Employees Tagged: Jonathon Cordi, Gianni Leto
November 22, 2024
Service was quick and professional but I thought that the shuttle ride was a free courtesy offering. shuttle ride was a free courtesy offering. More
by JCTOMMASINI
Other Employees Tagged: Rick Finney, John Atwood, Jonathon Cordi, Akiem Mendoza
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