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Duval Cassell
Duval Cassell at Safford Brown Kia Manassas
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Duval Cassell

Product Specialist

Safford Brown Kia Manassas

9030 Liberia Ave
Manassas, VA 20110

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4.9
93 Reviews
4.9

93 Reviews

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93 Reviews of Duval Cassell

February 26, 2024

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Employee Rating

The dealership is clean, has a nice waiting area and the employees that I interacted with were friendly and accommodating. I do wish there were more Tellurides on the lot, but I guess that’s the way car buy More

by chelryn4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shakeeb Akbarzai, Jan-Michael Hightower , Timothy Duckett

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Mar 05, 2024

Safford Brown Kia Manassas responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss this issue in greater detail. Sincerely, The Team at Safford Brown Kia Manassas

February 14, 2024

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Employee Rating

Best experience Help was the best Would recommend family to here Thank you so much More

by alan.figueroa4
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jan-Michael Hightower

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Feb 15, 2024

Safford Brown Kia Manassas responded

We really appreciate the kind recommendation, Alan. We would be happy to welcome your family, friends, and anyone else you send our way! Hopefully, we will see you back again as well! Sincerely, The Team at Safford Brown Kia Manassas

February 03, 2024

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Employee Rating

It was a great car buying experience I would definitely come back to buy another car from here! More

by nickatrick
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bryant McGaughy

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Feb 06, 2024

Safford Brown Kia Manassas responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, The Team at Safford Brown Kia Manassas

February 01, 2024

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Employee Rating

This dealership (manager, salespeople, and finance department) was super helpful, accommodating, and made me feel at ease throughout the car buying process. Duval went above and beyond to help me out More

by fourvila
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Timothy Duckett

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Feb 06, 2024

Safford Brown Kia Manassas responded

Thank you for taking the time to leave us such a great review! We appreciate every hard-working member of our sales team, and we are thrilled to know Duval went above and beyond to help you find a vehicle that was right for you. If you have any additional comments and/or questions, please feel free to contact us directly! Sincerely, The Team at Safford Brown Kia Manassas

January 31, 2024

Dealership Rating
Employee Rating

They took the time to show me multiple different vehicles until I found the one that I bought. More

by epleeds
Recommend Dealer
Yes

Other Employees Tagged: Samuel Papino, Bryant McGaughy, Jan-Michael Hightower

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Feb 05, 2024

Safford Brown Kia Manassas responded

We love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose Safford Brown Kia Manassas. Please feel free to contact us if you have any questions about your new purchase. Sincerely, The Team at Safford Brown Kia Manassas

January 31, 2024

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Employee Rating

Fabulous to work with and very helpful in my quest for the car I wanted. 10 out of 10!!! More

by kimbailey2754
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bryant McGaughy

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Feb 05, 2024

Safford Brown Kia Manassas responded

Thank you for leaving us this great review, Kim! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Team at Safford Brown Kia Manassas

January 30, 2024

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Employee Rating

great sales experience, could speed the process up a bit, but happy overall. thank you. More

by tom@kiblin.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Sasso, Samuel Papino, Bryant McGaughy, Shakeeb Akbarzai, Khalid Mirzad , Mark Cerrado, Alex Stevens, Sopele Togba, Thomas Yawson

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Feb 02, 2024

Safford Brown Kia Manassas responded

Thank you so much for taking the time to share your feedback with us, Tom! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Team at Safford Brown Kia Manassas

January 14, 2024

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Employee Rating

Bryant and Duval and Toobah were great and the new vehicle purchase went smoothly. Highly recommend Kia Manassas. More

by naplesjay
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bryant McGaughy , Toobah

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Jan 17, 2024

Safford Brown Kia Manassas responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, The Team at Safford Brown Kia Manassas

January 13, 2024

Dealership Rating
Employee Rating

Very good services. All the employees were nice, friendly and very helpful with answering questions. They also went out of their way to look for the type of vehicle we w More

by pbadong
Recommend Dealer
Yes

Other Employees Tagged: Bryant McGaughy, Jan-Michael Hightower , Alex Stevens

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Jan 17, 2024

Safford Brown Kia Manassas responded

Congratulations on your new purchase! Thank you for taking the time to write about your experience with us. We are determined to deliver detail-oriented, honest, and personalized customer service. Your glowing review is a reflection of our dedication to going the extra mile to please our guests. We're so happy to hear we were able to help find the perfect vehicle for you. We would love to work with you again. Sincerely, The Team at Safford Brown Kia Manassas

December 20, 2023

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Employee Rating

Very friendly staff and they were very helpful. Duvall is the best salesman hands down. 5/5 service. More

by wesleyitt21
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Daniel Vasquez

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Dec 22, 2023

Safford Brown Kia Manassas responded

Thank you for leaving us this great review, Wesley! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Team at Safford Brown Kia Manassas

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