Dusty Jager

In and out quick as usual. Toyota always does a great job from sales to service. Toyota always does a great job from sales to service. More

by dsalazarjr1980 Verified Customer Verified Customer

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Great advisor, great service and you won’t find another Dealer like Freeman Toyota. Thank you for all you do. Dealer like Freeman Toyota. Thank you for all you do. More

by cnguyen75 Verified Customer Verified Customer

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Dusty the service manager took care of my issue that should have been done the last time I came in to get my car serviced, also prorated the cost & cleaned the top & bottom of the engine! & washed the c should have been done the last time I came in to get my car serviced, also prorated the cost & cleaned the top & bottom of the engine! & washed the car! Thank you Dusty! More

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I needed battery, had no appointment. .I was able to get it in and it was finished within hours. J D was the service advisor. He was great. .I was able to get it in and it was finished within hours. J D was the service advisor. He was great. More

by GARY@GLAMOURCRAFT.COM Verified Customer Verified Customer

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Steve kindly jumped right into helping me with the issue with my vehicle was having. A mechanic test drove it to listen to the sounds I was hearing. And before completing the work, three mechanics did a tes with my vehicle was having. A mechanic test drove it to listen to the sounds I was hearing. And before completing the work, three mechanics did a test drive. More

by KLGLEWIS Verified Customer Verified Customer

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Lonnie at Toyota was friendly and professional from the time I spoke to him on the phone and as well when I came in for my appointment. He took great care of me, explained everything clearly, and made the time I spoke to him on the phone and as well when I came in for my appointment. He took great care of me, explained everything clearly, and made the process easy. I also had another issue the following day with my battery, Dusty heard my concerns and made sure I was taken care of I truly appreciate their patience’s and excellent customer service! More

by MICHELLE.PEREZ0819 Verified Customer Verified Customer

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Great service advisor ; highly recommend for all Toyota services. I’m a happy customer and will be back for other services services. I’m a happy customer and will be back for other services More

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The lady who helped me was fantastic! She was very quick with entering in my information, kind and passionate about her work! She was fantastic! Service was great too. Didn’t take too She was very quick with entering in my information, kind and passionate about her work! She was fantastic! Service was great too. Didn’t take too long More

by MATTHEWWEDEVEN Verified Customer Verified Customer

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I wanted to get a TSB done on my GR corolla for the intake system, which is a common issue on these cars due to the complicated intake system it comes from with factory. However my car is not stock and intake system, which is a common issue on these cars due to the complicated intake system it comes from with factory. However my car is not stock and has a aftermarket intake system, which throws the same code as the OEM intake system. I understand to diagnose and to run a TSB you need all the stock components to be there. My issue is not doing the TSB work, my issue with this dealership was that they knew my car was not stock and I had already told them that my car Is throwing a specific code and I know what its for. However when I took the car in they did a diagnostic test on my car, which I wasnt told was going to cost me money and the price of it. I didn’t need them to scan codes on my car and tell me what the code is for and that its not stock so we cant reflash the ECU, i already knew all those things. Thats not why I brought the car. They could’ve just looked at my engine bay and tell me “hey this is not the stock airbox, so we cant do anything to it” thats all it takes. Wasted my time and money. The staff in itself is courteous and nice, nothing against them, but I just wish they did a better job of explaining to me the process rather than make a quick buck off my diagnostic test. Then I spoke to the Service Manager and came to an agreement that I’ll pay half of that diagnostic fee because it wasn't justified. He agreed but still ended up charging me more than half before taxes. I didn’t want to waste anymore time so I paid and left. The cashiers will hold your key hostage until you pay as if I’m going to run and drive off More

by SYEDRAFAY Verified Customer Verified Customer

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**BUYER BEWARE** After owning ten Toyotas and being a loyal customer for years, I’m beyond disappointed with my recent experience. My 2024 Tundra TRD Off-Road Premium developed severe engine issues—knock loyal customer for years, I’m beyond disappointed with my recent experience. My 2024 Tundra TRD Off-Road Premium developed severe engine issues—knocking noises and metal in the oil—at only 14,600 miles. The dealership partially rebuilt the engine, which has significantly decreased the vehicle’s value. Even worse, Freeman Toyota has acknowledged that Toyota no longer holds the same resale value it once did, and, even more concerning, no longer has the reliability the brand was once known for. They’ve admitted I will take a substantial financial loss on this vehicle and are unwilling to do anything to make the situation right. Loyal customers deserve better than this. If you’re considering buying a Toyota, think twice about how much support you’ll receive when issues inevitably arise. It’s clear that loyalty, reliability, and brand reputation don’t matter as much as they used to. More

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