Dusty Craig
Dusty Craig at Audi Dallas
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Dusty Craig

Audi Brand Specialist

Audi Dallas

5033 Lemmon Ave
Dallas, TX 75209

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4.3
30 Reviews

Customer Service is my thing because I’m in the people business and I have been in this space since 2003. I love cars and I love people! I believe that Audis are the best driving and the safest vehicles on the road, but I’m very partial to the e-Trons … since they call me D-tron!

Dealership Experience

4 yrs, 4 mos

Industry Experience

6 yrs, 4 mos

Languages Spoken

English English

4.3

30 Reviews

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30 Reviews of Dusty Craig

November 20, 2024

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Employee Rating

I have bought 3 cars from this dealership but based on a terrible experience attempting to buy a car for my wife, I will never buy another car from Audi dallas More

by Brent.mccarty
Service Price Transparency
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Recommend Dealer
No

Other Employees Tagged: Andy Mireles

Nov 22, 2024

Audi Dallas responded

Brent, we'd first like to thank you for your business with three prior purchases. We are so sorry to hear that your recent experience trying to purchase a fourth vehicle was not as well received. We passed your feedback along to our leadership and our General Sales Manager, Thomas Hornsby noted he reached out to your phone number on file a couple times trying to connect, but your voicemail was full and he was unable to catch you or leave a message. Thomas would like to speak with you regarding your experience to better understand what happened and work to make it right. We invite you to contact Thomas directly at thomas.hornsby@audidallas.com or 214-561-1822. Thomas is anticipating your contact. Talk soon. Take care.

September 26, 2023

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Very pleased and happy with my experience at Audi Dallas. I live about 350 miles away but found a car I was really interested in. Dusty went above & beyond to make sure I would be able to drive there in ti More

by acwx97
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Recommend Dealer
Yes
Sep 26, 2023

Audi Dallas responded

acwx97, thank you for sharing 5-stars! We're glad to hear Dusty and Victoria did an amazing job and earned your continued business! We appreciate your feedback and look forward to serving you additionally in the future. Thanks again!

September 25, 2023

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Terrible dealership that I will never buy a car from again but Andy Mireles and the service department is phenomenal. Will buy my Audi’s from another dealership and have it serviced by Andy More

by Brent.mccarty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Andy Mireles

Sep 26, 2023

Audi Dallas responded

Brent.mccarty, we are so sorry to hear that your sales expeirence was less than pleasant but we do appreciate your praise regarding service with Andy. We invite you to send details of your sales experience to social@AudiDallas.com so that we may look into the issues you note and see what we can do to better serve you. Talk soon. Thanks again!

September 20, 2023

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This is our second purchase with Audi Dallas within 2 months, and we could not be more pleased with our experience. Dusty, Brett, and Drew were incredible to work with and made the whole process so easy. More

by aprilbreunle1
Sales Price Transparency
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brett Huneycutt, Drew Nigo

Sep 20, 2023

Audi Dallas responded

aprilbreunle1, thank you for sharing 5-stars! We're pleased to hear Dusty, Brett and Drew provided a great experience! We appreciate your feedback and look forward to serving you additionally in the future. Thanks again!

August 23, 2023

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My service advisor Marvin was very courteous and very professional. Me and my wife can always depend Marvin More

by Strodw
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Aug 24, 2023

Audi Dallas responded

Strodw, thank you for sharing 5-stars! We're glad to hear Marvin is courteous and professional! We appreciate your feedback and look forward to serving you additionally in the future. Thanks again!

July 31, 2023

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The entire process was so easy and seamless. I travel extensively for work, so did not have the luxury of time to come to the dealership and spend hours applying for financing, closing the deal, More

by aprilbreunle1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 31, 2023

Audi Dallas responded

aprilbreunle1, thank you for sharing 5-stars! We're glad to hear Dusty is efficient and incredible to work with! We appreciate your feedback and look forward to serving you additionally in the future. Take care!

July 26, 2023

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Jeff Davidson is fantastic. Highly recommend him for anyone looking for an Audi. Overall great experience at dealership . More

by jay96
Recommend Dealer
Yes

Other Employees Tagged: Jeff Davidson

Jul 26, 2023

Audi Dallas responded

jay96, thank you for sharing 5-stars! We're pleased to hear Jeff Davidson is fantastic and has earned your recommendation! We appreciate your feedback and look forward to serving you additionally in the future. Thanks again!

July 04, 2023

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Professional and trustworthy. Great customer service. We enjoyed the buying process and got a great deal. More

by skysayshi7
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Recommend Dealer
Yes
Jul 05, 2023

Audi Dallas responded

Skysayshi7, thanks for sharing priase and noting a professional and trustworthy experience with us! We appreciate your endorsement and tag of Dusty. Let us know when we may serve you again. Take care!

May 29, 2023

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Dusty, my salesman, was great. He spent at least 2 hours on 3 different occasions to help me make a decision. Knew all about the cars I tested and was very helpful without ever bei More

by madgecruse
Sales Price Transparency
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michelle in Finance. Very helpful and understanding when I needed time to process.

May 29, 2023

Audi Dallas responded

madgecruse, thank you for sharing 5-stars! We're happy to hear Dusty is helpful and great! We appreciate your endorsement and look forward to serving you additionally in the future! Thanks again!

May 23, 2023

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Dusty was great to work with and the experience was very good all the way around. Thank you to everyone who contributed to my great outcome. More

by rwwight
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Brett Huneycutt

May 24, 2023

Audi Dallas responded

rwwight, thanks for sharing 5-stars! We're happy to hear Dusty was great to work with! We appreciate the feedback and look forward to serving you again next time. Best wishes!

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