Dusty Call | Page 11

Scott was fantastic! He took the time to show us all the options and answer our questions in detail. He had the perfect combination of professional urgency and personal w He took the time to show us all the options and answer our questions in detail. He had the perfect combination of professional urgency and personal warmth. More

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Not long ago I bought a car in your showroom, the car is excellent, I like everything. I also can't help but mention Anatoly who helped us with paperwork and translation from English (translation from Engli excellent, I like everything. I also can't help but mention Anatoly who helped us with paperwork and translation from English (translation from English was a big plus for us). I recommend Toyota Gladstone to everyone More

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Is it possible to enjoy the experience of buying a used car? Big purchases are really stressful, and I was stressed out — but Scott and the team at Toyota of Gladstone were terrific. Scott is knowledgeable car? Big purchases are really stressful, and I was stressed out — but Scott and the team at Toyota of Gladstone were terrific. Scott is knowledgeable and personable and cared about finding the car that suited my needs. He made extra effort to help me secure a deal on the car I liked. Dusty and Momo worked on it behind the scenes and brought the APR down 10% from my original quote. That’s amazing! Sarah in finance was helpful and kind and put me at ease signing all those documents. I hope I don’t have to buy another car anytime soon, but I absolutely recommend this team. More

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After doing my research for a new Toyota I landed on Toyota of Gladstone for a test drive of a Toyota Crown Signia. I submitted a request to schedule a test drive and was contacted by Carl Chestnut shor Toyota of Gladstone for a test drive of a Toyota Crown Signia. I submitted a request to schedule a test drive and was contacted by Carl Chestnut shortly after to sort things out. Carl was super easy to work with over the phone, email and through their portal. I decided to put a down payment on the vehicle I wanted to test drive. I was able to complete a large portion of the paper work digitally. I continued doing my research on my end, and looked at a few other local dealerships, but none of them were close to the price of the vehicle I was looking at. When test drive day came, Carl and the dealership had the car ready for me, and had it held in the show room. After the test drive I was 1000% sure that was the car I was after. It was a busy Saturday, but I wasn't in a rush, and Carl stayed with me the whole time while we were getting things ready. Carl is a very personable salesman, and we had a nice conversation. When it came time to do the finical side of things I worked with Dusty Call. Dusty was again very nice and personable. We had a nice chat while getting the paper work going. I can't speak to the actual financing side of the process since I didn't do that through the dealership. But dusty did his due diligence for his side, explaining the steps and process. He also went over the extended warranty options/tiers and costs. I did decline, and I did not feel like it was a push or hard sell. I really appreciated that. It took a little bit longer than expected to get me out the door on the way home, but I was in no way bothered or disappointed in the time it took. They were fairly busy, but I felt like I was considered and attended too through the entire process. Even the Manager, George, who I met briefly was nice and remembered when I was initially signing in, that this was my first new car in 20+ years. Over all I had a great experience with Toyota of Gladstone. I was able to get an excellent price on the car I had researched for several months. And the whole process was essentially painless and mostly handled digitally before I even got to the dealership. I would highly recommend working with Carl Chestnut and Dusty Call for folks visiting Gladstone. I'm sure their other staff are just as good, but those two helped me have a great experience! More

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I’m greatly appreciative for all of the smiles and pressure less buying. Kasandra was the best. Thank you all. pressure less buying. Kasandra was the best. Thank you all. More

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Thank you Kasandra for making my car buying experience wonderful. I greatly appreciated your support and understanding and not being pushy in any way. wonderful. I greatly appreciated your support and understanding and not being pushy in any way. More

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Reuben was an excellent partner throughout the process. From helping select the right van to guiding us through the process, the communication was great throughout. We are very happy with our new van. Than From helping select the right van to guiding us through the process, the communication was great throughout. We are very happy with our new van. Thank you! More

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Ruben Cendoya was amazing. He was with us from the start and all the way to the finish. He was professional, kind and patient. It’s been a long time since I bought a new car an He was with us from the start and all the way to the finish. He was professional, kind and patient. It’s been a long time since I bought a new car and the times I was indecisive and had questions, he was patient and helped with making sure I was making the right decision for me. He is great More

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Luke is kind, knowledgeable and easy to talk to. We appreciated his service and low key demeanor. We appreciated his service and low key demeanor. More

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Both the dealership and Alberto were great. Alberto was very helpful and knowledgeable. He genuinely wanted to help us and he was not high pressure in any way. Dusty also did a great job wit Alberto was very helpful and knowledgeable. He genuinely wanted to help us and he was not high pressure in any way. Dusty also did a great job with the financing portion of the new car purchase. We would highly recommend Toyota of Gladstone, Alberto and Dusty. More

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