Dustin Taylor
Dustin Taylor at Autonation Subaru Carlsbad
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Dustin Taylor

Internet Director

Autonation Subaru Carlsbad

5500 Paseo Del Norte
Carlsbad, CA 92008

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29 Reviews

Dealership Experience

6 yrs, 5 mos

not yet
rated

29 Reviews

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29 Reviews of Dustin Taylor

November 09, 2023

Dealership Rating
Employee Rating

We were treated professionally during the buying process. And two of the people with whom we worked to close the deal followed up afterward. Quite impressive. More

by Brett
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Terrence Sterbenz , Jordan Duran, Sam Said

Nov 11, 2023

Autonation Subaru Carlsbad responded

We are pleased to hear you had such a positive experience with us, Brett! Feel free to stop by if you ever need any more help.

January 18, 2022

Dealership Rating
Employee Rating

First: the advisor Lester, was phenomenal. Second: Beyond that, the women answering the phone at the service department were rude to the point of hanging up on me twice. Before that I left two messages which More

by dcon3130
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Lester Cochran, Don Elliott, Ronald Fodrey, Armando Rodrigues, Seth Sonstein, Nathan Thompson, Jamie Weeks

Jan 18, 2022

Autonation Subaru Carlsbad responded

First of all I apology's for all the issues you have had here. Over the last four weeks our dealership has been extremely short handed due to the new Covid illnesses. We had Subaru corporate pick up all our calls because of our short handedness of employees, so I am sorry if someone from Subaru corporate was short or rude to you over the phone. This also means why you did not get a call once your parts arrive again sorry for that. Also the increase in shipping costs, gas price, oil prices, and the increase in minimum wages have all resulted in higher price for us all. I know this sounds like lots of excuses but we are doing the best we can right now and I am so sorry for the issues here. Norman Amabile

August 09, 2021

Dealership Rating
Employee Rating

Professional, Excellence with a great inventory. Dittos!! Yuri Ganzha was very personable and very accommodating. The finance gentleman that I worked with was a great guy just like Yuri! Dittos!! 👏🏻 More

by Gary Vigil
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Yuri Ganzha , Armando Rodrigues

Aug 09, 2021

Autonation Subaru Carlsbad responded

Hi Gary, thank you for taking the time to share your experience working with Yuri at Bob Baker Subaru! We appreciate you as a customer, and look forward to working with you again!

Aug 09, 2021

Gary Vigil responded

Looking forward to continue doing business and preventive maintenance. Thanks!

August 04, 2021

Dealership Rating
Employee Rating

The experience at Bob Baker Subaru Was by far the best experience purchasing a vehicle. Hugh was on top of what I Wanted and made it happen. Hugh definitely did not push anything great guy definitely comi More

by Marleynate25
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Hugh Stewart, Nathan Thompson

Aug 04, 2021

Autonation Subaru Carlsbad responded

It's so great to hear you loved your purchase experience with Hugh! Thank you for choosing Bob Baker Subaru and for leaving us your awesome five-star rating! Enjoy your new ride!

May 26, 2021

Dealership Rating
Employee Rating

Overall great experience with everyone on the sales and finance team. All employees were very courteous and listened to our needs and requests to make the purchase a pleasant experience. More

by dbustard
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jason Field, Ronald Fodrey, Seth Sonstein

May 26, 2021

Autonation Subaru Carlsbad responded

This is a fantastic review! Thanks from the entire team at Bob Baker Subaru!

April 27, 2021

Dealership Rating
Employee Rating

We’re very happy with the service Bob Baker Subaru provided when we purchased a Subaru Forester. All the staff were friendly, helpful and professional, and we would recommend Bob Baker Subaru to our f More

by alevcolak
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Matthew Caulfield, Shannon Olivarez, Armando Rodrigues

Apr 29, 2021

Autonation Subaru Carlsbad responded

We are honored to receive your support, thank you! - Bob Baker Subaru Team

April 26, 2021

Dealership Rating
Employee Rating

Sales rep was knowledgeable knew exactly want was required to make the sale. The dealership completed the sale on exact term and conditions previously agreed upon. More

by oxberry@aol.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Luiniery Batista, Matthew Caulfield, Seth Sonstein, Matt

Apr 27, 2021

Autonation Subaru Carlsbad responded

Thank you for reviewing Bob Baker Subaru! We appreciate you coming to see us and for leaving us your five stars!

March 26, 2021

Dealership Rating
Employee Rating

From the word GO, this Subaru store delivered a top shelf service experience. Each and every individual went above and beyond to ensure my satisfaction was met. I can't rave enough about the team at this s More

by mattvan
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Norman Amabile, Tanner Knapp, Bill Kornik, Zach Lenfesty, Julian Perez, JP Phillips, Nathan Thompson, Meagan Seavey

Mar 29, 2021

Autonation Subaru Carlsbad responded

This review makes us love what we do more than ever! Thank you for taking the time to come see us and leave us this five-star rating! We are so pleased to hear Bill and our team made this visit so memorable! Thank you for choosing Bob Baker Subaru!

February 04, 2021

Dealership Rating
Employee Rating

It was a fast and easy experience. Everyone was friendly and helpful, and you had the car I wanted at the price I wanted. No haggling was needed! More

by bbrowan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Armando Rodrigues, Christy Vogel, Elibeth

Feb 04, 2021

Autonation Subaru Carlsbad responded

We’re delighted we could deliver an excellent experience! Enjoy your new ride! - Bob Baker Subaru Team

January 25, 2021

Dealership Rating
Employee Rating

Bob Baker Volkswagen Subaru has excellent staff and were able to work with me on my final budget for a great lease. Vanessa offered great customer service and I appreciated her walking through the leasing p More

by ISPILLEDMYCOFFEE91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robert Simon, Vanessa

Jan 26, 2021

Autonation Subaru Carlsbad responded

Congratulations on your new wheels! It was our pleasure to work with you. Thanks for choosing Bob Baker Subaru!

1

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