Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dustin Smith
Dustin Smith
Service Director
Cable Dahmer Chrysler Dodge Jeep Ram of Kansas City
1001 W. 104th Street
Kansas City, MO 64114
3 Reviews
From Smithville, Missouri, with 25 years of service management experience, I am passionate and care deeply for my people. Guiding and teaching others while continually learning from them is a core part of my character. As a Service Manager at Cable Dahmer Chrysler Dodge Jeep Ram, I look forward to providing a great life for my wife Sheena, and my children Dayton, Darian, Zoee, and Rylan. My certifications and background in computers have supported my clients throughout the central and western US. Beyond my office, I actively engage in my community and enjoy being outdoors, petting dogs, and chatting. My hobbies—guitar, basketball, ping pong, and gardening—reflect my active lifestyle and passion for all I do. I welcome discussions on music, current events, space, and tech. Let's connect and see how we might collaborate.
Read moreEmployee Video
3 Reviews of Dustin Smith
July 01, 2025
1. Dustin Smith stated last week during test drive for transmission that the brake service would be $170. Instead it was $229 according to what Bradley Lambert stated when I got to the dealership for transmission that the brake service would be $170. Instead it was $229 according to what Bradley Lambert stated when I got to the dealership for the appt. He further stated the service would take 2-3 days! This was a shock as I had no idea I wouldn’t be getting my vehicle back the same day. Bradley then advised me he “work it in.” 2. Dustin Smith stated last week during the test drive for the transmission jerking in final gear that the diagnostic test would be about $200. Today, according to what Bradley stated on the phone, there were no codes. He didn’t state there wouldn’t be a charge. When I arrived at the dealership to retrieve my vehicle I was stunned there was no diagnostic test charge. On the invoice it states DIAGNOSTIC FEE OF $199.95 APPLIES IF MORE THAN CODES ARE PULLED. If more than what codes are pulled? Five, ten, twenty, what? 3. What is G.O.G. What am I paying for? Why are supplies listed and charged for twice on this invoice? 4. The $229 Bradley quoted was an inaccurate statement if I paid $259.95! 5. On the third (back page) there were two line items listed. A battery check which appeared to be okay. And “Rear wiper switch stuck.” My rear wiper switch is NOT stuck and never has been. I don’t understand why this is listed. Explanation? More
by cardude
Other Employees Tagged: Bradley Lambert, Kailey Silvey, Shelby Ratcliffe, Christopher Selbelski
May 02, 2025
Very unprofessional dealership! The General Manager alongside the additional management team are also very dismissive when they are presented with a situation they do not want to de The General Manager alongside the additional management team are also very dismissive when they are presented with a situation they do not want to deal with. Their new service manager Dustin Smith is a mirror image of the other poorly trained management staff! More
by robertsonmyesha
Other Employees Tagged: Bradley Lambert, Quincey Hill , Mike Moananu, Ben Weyrauch
Dealership Inventory (281 Vehicles)
2025 Jeep Grand Wagoneer
new
Diamond Black Crystal Pearl-Coat Exterior Paint exterior
Automatic
Four-wheel Drive
2025 Jeep Grand Cherokee
new
Baltic Gray Metallic Clearcoat exterior
Automatic
Four-wheel Drive
