Dustin Shepherd
Dustin Shepherd at Peoria Subaru
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Dustin Shepherd

Service Director

Peoria Subaru

8590 W Bell Rd
Peoria, AZ 85382

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4.9
169 Reviews
4.9

169 Reviews

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169 Reviews of Dustin Shepherd

October 31, 2024

Dealership Rating
Employee Rating

I have already completed 2 surveys. I am very satisfied with my Subaru experience with every encounter professional and helpful More

by mesmcgarry
Service Price Transparency
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Recommend Dealer
Yes
Nov 02, 2024

Peoria Subaru responded

Mesmcgarry, your wonderful feedback and rating mean a lot to us.

October 23, 2024

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Able to get a last minute check-up for my lease car within 1 day of my request. Staff was very friendly and professional. Also your service of picking me up at home and taking me back to the dealership More

by ohiomags67
Service Price Transparency
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Recommend Dealer
Yes
Oct 26, 2024

Peoria Subaru responded

Ohiomags67, thank you for sharing your positive experience!

October 16, 2024

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Awesome service department! My service advisor Grant had a video sent to me which was very informative! He also showed me the failed part!he kept me up to date on the progress o More

by SSAND1
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Recommend Dealer
Yes

Other Employees Tagged: Dan Halliburton, Cory Fox, Brandon Lewandowski, Rob Chandra , Grant service advisor

Oct 26, 2024

Peoria Subaru responded

Ssand1, we are very happy we could provide you with a positive experience!

October 15, 2024

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The dealership was very nice, clean and the waiting room was great. Dan was awesome during the whole process. More

by rlopez230
Service Price Transparency
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Recommend Dealer
Yes
Oct 26, 2024

Peoria Subaru responded

Rlopez230, we really appreciate your feedback!

September 11, 2024

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Effortless sales experience, used CostCo buying program, smooth process and great integration with delightful associate More

by streetsinger
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Dean Grant , Faryn Shrum

Sep 22, 2024

Peoria Subaru responded

Streetsinger, we really appreciate your positive review!

August 14, 2024

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Employee Rating

I showed up after lunch on a Thursday as a walk in oil change. Dan got me in right away and had my vehicle back to me in record time. On top of that, I got a video from the Technician showing my undercarr More

by davidchrabolowski
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan Halliburton, Shawn Jordan

Sep 06, 2024

Peoria Subaru responded

Davidchrabolowski, thank you so much for your high rating!

August 04, 2024

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Service was great they checked everything. We were about to take a trip and wanted ok. And it was. More

by JONS55BIRD
Service Price Transparency
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Recommend Dealer
Yes
Sep 06, 2024

Peoria Subaru responded

Jons55bird, we are glad we could help!

August 04, 2024

Dealership Rating
Employee Rating

Sergio was very helpful in explaining options for new tires including cost, warranty, and pros vs cons of tire brands. The gentlemen in the service department who’s names I can’t locate right now perform More

by mrp1995
Service Price Transparency
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Recommend Dealer
Yes
Sep 06, 2024

Peoria Subaru responded

We really appreciate your great feedback, and will pass along your kind words to our staff!

May 15, 2024

Dealership Rating
Employee Rating

The dealership is clean, organized and very welcoming. I would recommended this dealership to other Subaru owners. More

by mnizhoni
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Recommend Dealer
Yes
May 28, 2024

Peoria Subaru responded

Thank you for this review!!

May 03, 2024

Dealership Rating
Employee Rating

The quality of service and attention to detail was amazingly wonderful. The people and service at Peoria Subaru is the best I have ever had from any car dealer! We highly recommend Peoria Subaru. More

by PGSSStu
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
May 28, 2024

Peoria Subaru responded

Thank you for sharing your review! Glad to hear that you had a good experience!

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