Dustin Johnson

Customer empowerment is essential. After about a year of research and many demoralizing attempts to make one of the largest purchases I'd come to make. The folks at Deacon Jones Chrysl After about a year of research and many demoralizing attempts to make one of the largest purchases I'd come to make. The folks at Deacon Jones Chrysler Dodge Jeep Ram Dealership in Smithfield, North Carolina, turned today's typically daunting process of buying a "new-to-me" vehicle into a satisfying and incredibly empowering event. I quickly learned these folks were well aware of my needs as a consumer to feel confident in my ability to make a decision. Knowledge is power. All my questions pre/post purchase have been reassuringly answered. This well-informed customer's faith in the car buying process is restored, thanks to the one and only Deacon Jones Dealership. Thank you for valuing me as a customer. Thank you for making this quick and painless. You blew every other dealership, dirt lot, and online car buying platform out of the water. I look forward to the future years we will do business. Do NOT hesitate to call these folks up at the Deacon Jones Chrysler Dodge Jeep Ram Dealership in Smithfield, NC. They get it! I just can't say it enough—your dealership rocks! More

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Great service. Fast with no wait. Friendly staff. Completely remodeled facility. Very modern and clean. Fast with no wait. Friendly staff. Completely remodeled facility. Very modern and clean. More

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I appreciate all the folks at Deacon Jones that helped with the trade and getting the sale transaction done smoothly. with the trade and getting the sale transaction done smoothly. More

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I had a very positive experience while purchasing my new truck. Everything went very smoothly truck. Everything went very smoothly More

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Very friendly and respectable,they didn’t give me the run around nor tried to sell me things that my car don’t need at that time… keep up the good work guys and have a blessed day and weekend.. around nor tried to sell me things that my car don’t need at that time… keep up the good work guys and have a blessed day and weekend.. More

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Deacon Jones CDJR is number one! From the Jones family as owners right on down to my technicians I have bought 5 vehicles borh new and used and always has a pleasant experience. Th From the Jones family as owners right on down to my technicians I have bought 5 vehicles borh new and used and always has a pleasant experience. The sales department always assure me of a fair deal. Shane Brady the GM, Mike Reeves, GSM treat you lije family. More

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Deacon jones dodge has violated the truth in lending disclosure on my contract based on apr and interest rate not accurately reporting; due to them believing the terms are interchangeable, when they are disclosure on my contract based on apr and interest rate not accurately reporting; due to them believing the terms are interchangeable, when they are not as the contract is written. Deacon jones dodge has provided absolutely awful customer service. Deacon Jones dodge employees have made baseless accusations against me and tried to intimidate me over my review posted on Facebook. It is now seems they have blocked me from viewing their Facebook page through my account as instead of responding they would seemingly rather try to silence and hide my truthful experience with them. My honest and truthful review is posted on Facebook still (although not visible to me any longer) and should be on google as well. More

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Great customer service Derek is the service rep that helped me. He had a very pleasant attitude, which made for a wonderful customer experience. The overall service was time Derek is the service rep that helped me. He had a very pleasant attitude, which made for a wonderful customer experience. The overall service was timely, and professional. More

by wmitch1179 Verified Customer Verified Customer

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Oil change and tire rotation they also completed two recalls. Also had 15 o/o off coupon 1.25 hr job done nice people at Smithfield and tire rotation they also completed two recalls. Also had 15 o/o off coupon 1.25 hr job done nice people at Smithfield More

by randy-l.thompson Verified Customer Verified Customer

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Great service! Customer focused! Professional in every way! Always pays attempting to detail. A pleasure to appeal to and do business with! I would highly recommend them to all my fri Professional in every way! Always pays attempting to detail. A pleasure to appeal to and do business with! I would highly recommend them to all my friends and family. More

by JDLAROBINSON Verified Customer Verified Customer

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