Dustin Dalziel

they know vtheir duties they have exceptional people skills. it seems to run very smoothly.. really do like coming there. excellent service with a good knowledgeable people. sincerely michael d skills. it seems to run very smoothly.. really do like coming there. excellent service with a good knowledgeable people. sincerely michael d courtney More

by mcourtn4@tampabay.rr.com Verified Customer Verified Customer

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Easy access to service staff, quick response, proper research and communication of changes and policies to help research and communication of changes and policies to help More

by DAVEARNDT79 Verified Customer Verified Customer

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Dealership is fine, however if VW of North America orders a recall, I would expect they will rhe parts to take care of the recall. As it was, the service advisor did all the paperwork, I proceded to leave wh a recall, I would expect they will rhe parts to take care of the recall. As it was, the service advisor did all the paperwork, I proceded to leave when the advisor chased me down the parking lot to tell me, they did not have the part in stock and it would be a few days before they could take of it. End result, It resulted in an inconvenience for me and having to reschedule the appt. To another day. Thank you , Jose Vivero More

by jvivero1 Verified Customer Verified Customer

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Explained the process of service work and warranty work. Finished within 20 min of timeframe Finished within 20 min of timeframe More

by BRETTCOUCH Verified Customer Verified Customer

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My appointmentAt Volkswagen in Tampa, I was scheduled for 9am. They only saw me after 10am, they said it would be 45 minutes. But they only returned the car to me at 12:35pm and it was dirty. A 45 minute ser 9am. They only saw me after 10am, they said it would be 45 minutes. But they only returned the car to me at 12:35pm and it was dirty. A 45 minute service took almost 3 hours. It's absurd, it's irresponsible with customers. Your customer service is terrible!!!!!! More

by mssilva2002 Verified Customer Verified Customer

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They are always the best! Very helpful service team and they get things done right away. I've never had to wait longer than a couple hours. Very helpful service team and they get things done right away. I've never had to wait longer than a couple hours. More

by lcerdeiros Verified Customer Verified Customer

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Absolutely great service and happy to go again I will highly recommend to all my family and friends highly recommend to all my family and friends More

by UNIMAN13 Verified Customer Verified Customer

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Dustin, my Service Rep is great! ! The waiting area is always clean and comfortable. I love that VW always offers to wash and clean for free. Nice touch! ! The waiting area is always clean and comfortable. I love that VW always offers to wash and clean for free. Nice touch! More

by CGHORNER Verified Customer Verified Customer

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Everyone was professional and knowledgeable. I came in as a walk in. They drop me off at my job which I truly appreciate it. It was diagnosed with a reasonable amount of time. They even reminded I came in as a walk in. They drop me off at my job which I truly appreciate it. It was diagnosed with a reasonable amount of time. They even reminded me of my battery warranty that I had. Very great experience. More

by JESSICA.EVE.SIMMONS Verified Customer Verified Customer

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Beat service! Easy to make an appointment, extremely comfortable and clean waiting area. Vehicle is taken care of and the quality of work is top notch! Highly reco Easy to make an appointment, extremely comfortable and clean waiting area. Vehicle is taken care of and the quality of work is top notch! Highly recommend Volkswagen of North Tampa Service department. More

by craw80ford Verified Customer Verified Customer

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